Can't install any plugin - hash mismatch
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Hi,
I get the following error when trying to install a plugin from the Plugin Admin tool. I’ve tried several including Compare, JSON Viewer, 3P, HEX-Editor, JSON Tools.

This has been happening for several months across multiple app versions. I see there are several historical posts about this but not seeing a resolution. Any way to install plugins manually, or will I just run into the same issue?
Here’s my Debug Info:
Notepad++ v8.8.8 (64-bit)
Build time: Nov 16 2025 - 20:55:01
Scintilla/Lexilla included: 5.5.7/5.4.5
Boost Regex included: 1_85
Path: C:\Program Files\Notepad++\notepad++.exe
Command Line:
Admin mode: OFF
Local Conf mode: OFF
Cloud Config: OFF
Periodic Backup: ON
Placeholders: OFF
Scintilla Rendering Mode: SC_TECHNOLOGY_DEFAULT (0)
Multi-instance Mode: monoInst
asNotepad: OFF
File Status Auto-Detection: cdEnabledNew (for current file/tab only)
Dark Mode: OFF
Display Info:
primary monitor: 3840x2160, scaling 150%
visible monitors count: 1
installed Display Class adapters:
0000: Description - Intel® Iris® Xe Graphics
0000: DriverVersion - 32.0.101.6881
OS Name: Windows 11 Enterprise (64-bit)
OS Version: 24H2
OS Build: 26100.7171
Current ANSI codepage: 1252
Plugins:
mimeTools (3.1)
NppConverter (4.7)
NppExport (0.4) -
@b-squared said in Can't install any plugin - hash mismatch:
Hi,
I get the following error when trying to install a plugin from the Plugin Admin tool. I’ve tried several including Compare, JSON Viewer, 3P, HEX-Editor, JSON Tools.
Your Debug Info shows that you are using 64-bit Notepad++ version 8.8.8; Plugins Admin in that version should be offering Preview HTML 1.3.3.3. From your screenshot, it looks like it’s trying to load a 32-bit plugin with version 1.3.2.0.
I’m thinking that somehow your copy of the plugins list is not getting updated properly. Just to be sure… is this a regular installed version or a portable version, and exactly where are you getting the download?
Any way to install plugins manually, or will I just run into the same issue?
You can install plugins manually and there isn’t a hash check when you do that. Before we go that way, though, we need to figure out why your installation copy of the plugins list is messed up — I have to think it might not be the only thing that’s messed up.
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