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Horizontal scrolling is not working with the mouse Logitech MX Master and Master 2s

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  • N
    nguyencuonginfo
    last edited by Dec 19, 2017, 10:21 PM

    I’m using Logitech master 2s mouse, and having problem with horizontal scrolling with notepad++.
    I can use thumb wheel to horizontal scroll with other application like firefox, excel as well, but with notepadd++ it doesn’t work.
    Screen recording of the issue of other member: https://my.mixtape.moe/qzdode.mp4

    Please help me fix it.
    Thanks,
    Cuong Nguyen

    A 1 Reply Last reply Dec 19, 2017, 11:37 PM Reply Quote 0
    • A
      Alan Kilborn @nguyencuonginfo
      last edited by Dec 19, 2017, 11:37 PM

      @nguyencuonginfo

      I have the same problem. Never been able to solve it.

      C 1 Reply Last reply Dec 19, 2017, 11:41 PM Reply Quote 0
      • C
        Claudia Frank @Alan Kilborn
        last edited by Claudia Frank Dec 19, 2017, 11:41 PM Dec 19, 2017, 11:41 PM

        @Alan-Kilborn
        @nguyencuonginfo

        did you try this

        A small number of customers have reported minor scrolling issues while using the MX Master mouse in free spin mode. If you are experiencing scrolling issues, we recommend that you disable smooth scrolling in the Logitech Options software.

        Cheers
        Claudia

        A 1 Reply Last reply Dec 19, 2017, 11:48 PM Reply Quote 0
        • A
          Alan Kilborn @Claudia Frank
          last edited by Dec 19, 2017, 11:48 PM

          @Claudia-Frank

          I did try that, and it didn’t work for me. But maybe it is worth giving it another go…will be back with the results…

          1 Reply Last reply Reply Quote 0
          • N
            nguyencuonginfo
            last edited by Dec 20, 2017, 2:38 PM

            @Claudia-Frank : I disabled it, but still didn’t work. Some time it work, sometime not.

            C 1 Reply Last reply Dec 20, 2017, 2:47 PM Reply Quote 0
            • C
              Claudia Frank @nguyencuonginfo
              last edited by Claudia Frank Dec 20, 2017, 2:47 PM Dec 20, 2017, 2:47 PM

              @nguyencuonginfo

              well in such a case

              Some time it work, sometime not.

              it looks like it is more a logitech issue than a notepad++ one.
              If you search the web about Logitech MX and scrolling issue you will find
              that this is quite an issue . Some stated that the last Logitech software solved the issue
              but others stated that it doesn’t - I guess still worth giving a try.

              Cheers
              Claudia

              1 Reply Last reply Reply Quote 0
              • N
                nguyencuonginfo
                last edited by Dec 22, 2017, 12:26 PM

                Hi All,
                I have new update, a temporary solution:

                Step1: Open “Document Map” in notepad++ by “View”->“Document Map”.
                http://www.mediafire.com/file/os5vos6zo8kbesa/temporary_solution_step1.jpg

                Step2: Use Thumb Scroll in “Document Map” area, then move back to document, you will be able to use Horizontal Scroll feature.
                http://www.mediafire.com/view/a7gl3aq63bd2fhk/temporary_solution_step2.jpg

                Waiting for a complete solution from notepad++, Logitech or pro member.

                1 Reply Last reply Reply Quote 0
                • L
                  Lukasz Sutor
                  last edited by Nov 13, 2019, 10:47 AM

                  So it looks like we have almost 2020, new Mouse MX Master 3 and that exact issue was not fixed.

                  1 Reply Last reply Reply Quote 0
                  • C
                    Chilla Manilla
                    last edited by Jun 9, 2022, 2:32 PM

                    Gang! As of today, v8.4.2 now fixes the horizontal scroll issue with Notepadd++ with Logitech MX series mice. It’s been so many years I am so grateful to the team for fixing this.

                    I had to use keep editor open like TextPad just to keep files open that required horizontal scrolling. Thank you guys!

                    1 Reply Last reply Reply Quote 0
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