npp.7.5.4.Installer.x64.exe installed and worked for a few days then won't start



  • Removed 7.5.4 and installed npp.7.5.3.Installer.x64.exe. Same situation - won’t start.
    This on a fairly new HP Laptop with i7 & 16GB RAM, SSD. Just switching over to the personal laptop as I have to return the work laptop (where Notepad++ is working fine).
    The only similar issue I found was someone was opening a very large .xml file. In my case before the last boot I had only 6 to 12 small text files open.

    I need my Notepad++!

    Lots of errors in the Windows Application Event Log:

    Log Name: Application
    Source: Application Error
    Date: 2018-02-18 09:54:09 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: kerpluf
    Description:
    Faulting application name: notepad++.exe, version: 7.5.4.0, time stamp: 0x5a4986ed
    Faulting module name: notepad++.exe, version: 7.5.4.0, time stamp: 0x5a4986ed
    Exception code: 0xc000041d
    Fault offset: 0x000000000001a815
    Faulting process id: 0x2054
    Faulting application start time: 0x01d3a9460da708bb
    Faulting application path: C:\Program Files\Notepad++\notepad++.exe
    Faulting module path: C:\Program Files\Notepad++\notepad++.exe
    Report Id: 415f1342-891d-41d4-af4e-3f237581ac51
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
    <System>
    <Provider Name=“Application Error” />
    <EventID Qualifiers=“0”>1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=“2018-02-19T05:54:09.759199100Z” />
    <EventRecordID>3503</EventRecordID>
    <Channel>Application</Channel>
    <Computer>kerpluf</Computer>
    <Security />
    </System>
    <EventData>
    <Data>notepad++.exe</Data>
    <Data>7.5.4.0</Data>
    <Data>5a4986ed</Data>
    <Data>notepad++.exe</Data>
    <Data>7.5.4.0</Data>
    <Data>5a4986ed</Data>
    <Data>c000041d</Data>
    <Data>000000000001a815</Data>
    <Data>2054</Data>
    <Data>01d3a9460da708bb</Data>
    <Data>C:\Program Files\Notepad++\notepad++.exe</Data>
    <Data>C:\Program Files\Notepad++\notepad++.exe</Data>
    <Data>415f1342-891d-41d4-af4e-3f237581ac51</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Windows Error Reporting
    Date: 2018-02-18 09:54:09 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: kerpluf
    Description:
    Fault bucket 1613001502981743052, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: notepad++.exe
    P2: 7.5.4.0
    P3: 5a4986ed
    P4: notepad++.exe
    P5: 7.5.4.0
    P6: 5a4986ed
    P7: c0000005
    P8: 000000000001a815
    P9:
    P10:

    Attached files:
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FAC.tmp.dmp
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93A5.tmp.WERInternalMetadata.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93B3.tmp.csv
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93D3.tmp.txt

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_notepad++.exe_5f7b3376ec92d88c0fe49418bed128f26bb7da_63375654_42899a0c

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: c0fea1b1-650a-4f67-992a-c7626568a51c
    Report Status: 268435456
    Hashed bucket: 6279cd70c93a53cc566288522765e1cc
    Event Xml:
    <Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
    <System>
    <Provider Name=“Windows Error Reporting” />
    <EventID Qualifiers=“0”>1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=“2018-02-19T05:54:09.544443400Z” />
    <EventRecordID>3502</EventRecordID>
    <Channel>Application</Channel>
    <Computer>kerpluf</Computer>
    <Security />
    </System>
    <EventData>
    <Data>1613001502981743052</Data>
    <Data>4</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>notepad++.exe</Data>
    <Data>7.5.4.0</Data>
    <Data>5a4986ed</Data>
    <Data>notepad++.exe</Data>
    <Data>7.5.4.0</Data>
    <Data>5a4986ed</Data>
    <Data>c0000005</Data>
    <Data>000000000001a815</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FAC.tmp.dmp
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93A5.tmp.WERInternalMetadata.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93B3.tmp.csv
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93D3.tmp.txt</Data>
    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_notepad++.exe_5f7b3376ec92d88c0fe49418bed128f26bb7da_63375654_42899a0c</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>c0fea1b1-650a-4f67-992a-c7626568a51c</Data>
    <Data>268435456</Data>
    <Data>6279cd70c93a53cc566288522765e1cc</Data>
    </EventData>
    </Event>



  • @Steffan-Rhoads

    shot in the dark - I assume you do have the default installation where the user
    specific configuration is saved under %APPDATA%\notepad++ directory, if so,
    stop npp, open explorer and goto %APPDATA% directory and rename notepad++ to something else. Restart npp and new directory notepad++ and the default configuration
    files should have been created.

    Cheers
    Claudia



  • @Claudia-Frank : that was the trick. I presume I set something that was causing the problem myself (seems odd to manifest that way). Thank-you, I was trying Visual Code & Sublime but really prefer Notepad++. Thank you!


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