npp.7.5.4.Installer.x64.exe installed and worked for a few days then won't start

Steffan Rhoads

Removed 7.5.4 and installed npp.7.5.3.Installer.x64.exe. Same situation - won’t start.
This on a fairly new HP Laptop with i7 & 16GB RAM, SSD. Just switching over to the personal laptop as I have to return the work laptop (where Notepad++ is working fine).
The only similar issue I found was someone was opening a very large .xml file. In my case before the last boot I had only 6 to 12 small text files open.

I need my Notepad++!

Lots of errors in the Windows Application Event Log:

Log Name: Application
Source: Application Error
Date: 2018-02-18 09:54:09 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: kerpluf
Description:
Faulting application name: notepad++.exe, version: 7.5.4.0, time stamp: 0x5a4986ed
Faulting module name: notepad++.exe, version: 7.5.4.0, time stamp: 0x5a4986ed
Exception code: 0xc000041d
Fault offset: 0x000000000001a815
Faulting process id: 0x2054
Faulting application start time: 0x01d3a9460da708bb
Faulting application path: C:\Program Files\Notepad++\notepad++.exe
Faulting module path: C:\Program Files\Notepad++\notepad++.exe
Report Id: 415f1342-891d-41d4-af4e-3f237581ac51
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
<System>
<Provider Name=“Application Error” />
<EventID Qualifiers=“0”>1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime=“2018-02-19T05:54:09.759199100Z” />
<EventRecordID>3503</EventRecordID>
<Channel>Application</Channel>
<Computer>kerpluf</Computer>
<Security />
</System>
<EventData>
<Data>notepad++.exe</Data>
<Data>7.5.4.0</Data>
<Data>5a4986ed</Data>
<Data>notepad++.exe</Data>
<Data>7.5.4.0</Data>
<Data>5a4986ed</Data>
<Data>c000041d</Data>
<Data>000000000001a815</Data>
<Data>2054</Data>
<Data>01d3a9460da708bb</Data>
<Data>C:\Program Files\Notepad++\notepad++.exe</Data>
<Data>C:\Program Files\Notepad++\notepad++.exe</Data>
<Data>415f1342-891d-41d4-af4e-3f237581ac51</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 2018-02-18 09:54:09 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: kerpluf
Description:
Fault bucket 1613001502981743052, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: notepad++.exe
P2: 7.5.4.0
P3: 5a4986ed
P4: notepad++.exe
P5: 7.5.4.0
P6: 5a4986ed
P7: c0000005
P8: 000000000001a815
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FAC.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93A5.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93B3.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93D3.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_notepad++.exe_5f7b3376ec92d88c0fe49418bed128f26bb7da_63375654_42899a0c

Analysis symbol:
Rechecking for solution: 0
Report Id: c0fea1b1-650a-4f67-992a-c7626568a51c
Report Status: 268435456
Hashed bucket: 6279cd70c93a53cc566288522765e1cc
Event Xml:
<Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
<System>
<Provider Name=“Windows Error Reporting” />
<EventID Qualifiers=“0”>1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime=“2018-02-19T05:54:09.544443400Z” />
<EventRecordID>3502</EventRecordID>
<Channel>Application</Channel>
<Computer>kerpluf</Computer>
<Security />
</System>
<EventData>
<Data>1613001502981743052</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>notepad++.exe</Data>
<Data>7.5.4.0</Data>
<Data>5a4986ed</Data>
<Data>notepad++.exe</Data>
<Data>7.5.4.0</Data>
<Data>5a4986ed</Data>
<Data>c0000005</Data>
<Data>000000000001a815</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FAC.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93A5.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93B3.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER93D3.tmp.txt</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_notepad++.exe_5f7b3376ec92d88c0fe49418bed128f26bb7da_63375654_42899a0c</Data>
<Data>
</Data>
<Data>0</Data>
<Data>c0fea1b1-650a-4f67-992a-c7626568a51c</Data>
<Data>268435456</Data>
<Data>6279cd70c93a53cc566288522765e1cc</Data>
</EventData>
</Event>

Claudia Frank

@Steffan-Rhoads

shot in the dark - I assume you do have the default installation where the user
specific configuration is saved under %APPDATA%\notepad++ directory, if so,
stop npp, open explorer and goto %APPDATA% directory and rename notepad++ to something else. Restart npp and new directory notepad++ and the default configuration
files should have been created.

Cheers
Claudia

Steffan Rhoads

@Claudia-Frank : that was the trick. I presume I set something that was causing the problem myself (seems odd to manifest that way). Thank-you, I was trying Visual Code & Sublime but really prefer Notepad++. Thank you!