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Notepad++ 7.5.4.0 crashing

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  • Y
    Yedda Riley
    last edited by Yedda Riley Mar 15, 2018, 11:15 AM Mar 15, 2018, 11:14 AM

    Hi! I using version 7.5.4.0, but it crashes while I nothing to do in notepad++… I’m viewing text file, scrolling and it crashes.
    OS: Windows 7 ultimate service pack 1, x64

    Сигнатура проблемы:
    Имя события проблемы: APPCRASH
    Имя приложения: notepad++.exe
    Версия приложения: 7.5.4.0
    Отметка времени приложения: 5a4985b2
    Имя модуля с ошибкой: ole32.dll
    Версия модуля с ошибкой: 6.1.7601.17514
    Отметка времени модуля с ошибкой: 4ce7b96f
    Код исключения: c0000096
    Смещение исключения: 00048665
    Версия ОС: 6.1.7601.2.1.0.256.1
    Код языка: 1049
    Дополнительные сведения 1: 0a9e
    Дополнительные сведения 2: 0a9e372d3b4ad19135b953a78882e789
    Дополнительные сведения 3: 0a9e
    Дополнительные сведения 4: 0a9e372d3b4ad19135b953a78882e789

    Ознакомьтесь с заявлением о конфиденциальности в Интернете:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0419

    Если заявление о конфиденциальности в Интернете недоступно, ознакомьтесь с его локальным вариантом:
    C:\Windows\system32\ru-RU\erofflps.txt

    C 1 Reply Last reply Mar 15, 2018, 12:04 PM Reply Quote 1
    • C
      Claudia Frank @Yedda Riley
      last edited by Mar 15, 2018, 12:04 PM

      @Yedda-Riley

      give it a try to deactivate automatic spell checking of the new DSpellCheck plugin.

      Cheers
      Claudia

      1 Reply Last reply Reply Quote 0
      • Y
        Yedda Riley
        last edited by Mar 15, 2018, 1:52 PM

        It hasn’t helped

        C 1 Reply Last reply Mar 15, 2018, 1:58 PM Reply Quote 1
        • C
          Claudia Frank @Yedda Riley
          last edited by Mar 15, 2018, 1:58 PM

          @Yedda-Riley

          can you post your debug-info? (available under ?-menu)

          Cheers
          Claudia

          1 Reply Last reply Reply Quote 0
          • Y
            Yedda Riley
            last edited by Yedda Riley Mar 15, 2018, 2:10 PM Mar 15, 2018, 2:09 PM

            Notepad++ v7.5.4 (32-bit)
            Build time : Jan 1 2018 - 01:47:45
            Path : C:\Program Files (x86)\Notepad++\notepad++.exe
            Admin mode : OFF
            Local Conf mode : OFF
            OS : Windows 7 (64-bit)
            Plugins : Explorer.dll mimeTools.dll NppConverter.dll NppExport.dll NppFTP.dll PluginManager.dll

            maybe I need to try to reinstall notepad ++?

            C 1 Reply Last reply Mar 15, 2018, 2:14 PM Reply Quote 0
            • C
              Claudia Frank @Yedda Riley
              last edited by Mar 15, 2018, 2:14 PM

              @Yedda-Riley

              you could give it a try to reinstall.
              Does this happen for every file or just for a particular one?
              If it crashes just for some files, can you share one of them?

              Cheers
              Claudia

              1 Reply Last reply Reply Quote 0
              • Y
                Yedda Riley
                last edited by Mar 15, 2018, 4:48 PM

                Any document.
                I have reinstalled the program. The problem is solved. Thanks

                1 Reply Last reply Reply Quote 0
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