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    Cannot install plugins at all

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    • PeterJonesP
      PeterJones
      last edited by PeterJones

      @schwaben-github said:

      Your solution is very interesting, but it’s also a bit time intensive

      There was a one-time setup cost, but it was probably less than half an hour of work for me. But really, compare that to the ~5hr delay you just experienced between when you first joined this conversation, and when you confirmed that networking/Proxy settings were the cause of your difficulty.

      (And the only reason I evaluate and keep so many versions of Notepad++ is because I frequent this forum, and often need to test alternate versions to figure out why a user is having the problem they explain. Otherwise, I tend to not upgrade unless there’s a good feature/bugfix reason for me to.)

      Meta ChuhM 1 Reply Last reply Reply Quote 3
      • Meta ChuhM
        Meta Chuh moderator @PeterJones
        last edited by

        @PeterJones

        But really, compare that to the ~5hr delay you just experienced between when you first joined this conversation, and when you confirmed that networking/Proxy settings were the cause of your difficulty.

        maybe this was my bad, as i could have saved @schwaben-github a few hours, if i wouldn’t always be offline for so long ;-)

        @schwaben-github

        i usually suggest the portable versions as well, for peter’s reasons, but in this case, if it is really an existing proxy, i guess it wouldn’t have made much of a difference if portable or not (at least not for using the built in plugins admin).

        ps: let’s hope your proxy doesn’t require credentials, or blocks downloads from github, sourceforge, or other sites that might be disallowed by a policy.

        1 Reply Last reply Reply Quote 3
        • pnedevP
          pnedev
          last edited by

          Guys,

          Since here we are getting quite a lot "I-cannot-install-plugins" kind of help requests recently perhaps it will be good to make pinned thread in https://notepad-plus-plus.org/community/category/4/help-wanted and https://notepad-plus-plus.org/community/category/5/plugin-development shortly describing the most common problems and solutions. Something like FAQ. This will save us (you mainly as I don’t frequently answer) a lot of time answering the same questions again and again.
          I suppose if Plugin Install Problems FAQ thread is written Don can pin it so it shows in the very beginning of Help Wanted and Plugins Development.

          I would also suggest a small addition to Notepad++'s future versions - on startup to check the plugins folder for any DLLs. If such are present to show message saying that those are not supposed to be there and will not be loaded.

          What do you think?

          andrecool-68A Meta ChuhM 2 Replies Last reply Reply Quote 5
          • andrecool-68A
            andrecool-68 @pnedev
            last edited by

            @pnedev
            Good idea!

            1 Reply Last reply Reply Quote 1
            • SchwabenGeizS
              SchwabenGeiz
              last edited by

              @PeterJones

              There was a one-time setup cost

              You are right, after the initial setup is done, it gets no-brainer. I will definitely try it out in the new setup, soon my machine is getting EoL and I will anyway need to install all the software again…

              @Meta-Chuh

              In this case it wouldn’t have made any difference, but initially I wouldn’t loose all of the plugins because of failed update! And yes, our proxy do require credentials… At least github and sourceforge are not blocked.

              Thanks again, guys!

              1 Reply Last reply Reply Quote 3
              • Daniel StinglD
                Daniel Stingl
                last edited by

                I am also behind a company proxy, this was causing the problem. So I swaped to a free WLAN for plugin installation and all worked fine. Just curious why this did not cause any problems in the past…
                Thanks all for the help!

                Meta ChuhM 1 Reply Last reply Reply Quote 3
                • Meta ChuhM
                  Meta Chuh moderator @Daniel Stingl
                  last edited by

                  @Daniel-Stingl

                  Just curious why this did not cause any problems in the past…

                  because the old “plugin manager” from david bruderstein automatically used the proxy settings from the windows internet options (microsoft internet explorer lan settings).

                  1 Reply Last reply Reply Quote 3
                  • Meta ChuhM
                    Meta Chuh moderator @pnedev
                    last edited by

                    @pnedev

                    Since here we are getting quite a lot “I-cannot-install-plugins” kind of help requests recently perhaps it will be good to make pinned thread

                    good idea, i second that.

                    This will save us (you mainly as I don’t frequently answer) a lot of time answering the same questions again and again.

                    maybe not hyper-frequently in the past, but very active and always very useful as well as productive … and you are more active lately, which i personally encourage and enjoy a lot ;-)

                    I suppose if Plugin Install Problems FAQ thread is written Don can pin it so it shows in the very beginning of Help Wanted and Plugins Development.

                    @PeterJones , @guy038 and me have started a little brainstorming discussion about that >>> here <<< and guy has some ideas to improvements, which we can do autonomously.
                    you are very invited to join with anything that’s on your mind … or just for the fun of it ;-)

                    I would also suggest a small addition to Notepad++'s future versions - on startup to check the plugins folder for any DLLs. If such are present to show message saying that those are not supposed to be there and will not be loaded.

                    a request for the old plugin manager was submitted.
                    Remove the “Plugin Manager” plugin on Notepad++ 7.6.x and above due to incompatibility. #5409
                    i chose the removal option, fearing that a message will be clicked away and ignored by many users.

                    What do you think?

                    i’m completely with you.

                    1 Reply Last reply Reply Quote 3
                    • pnedevP
                      pnedev
                      last edited by

                      @Meta-Chuh ,

                      Thank you, I appreciate your kindness ;)

                      1 Reply Last reply Reply Quote 1
                      • new-mikhaN
                        new-mikha @pnedev
                        last edited by new-mikha

                        @pnedev said:

                        …
                        If you install plugins manually you need to create separate plugin folder per plugin,
                        So you need to have D:\tools\Notepad++\plugins\PluginXName\PluginXName.dll

                        Thanks @pnedev , this helped.
                        For anyone else who’s got the same problem - notice that the folder name should be exactly the same as the DLL name (as actually mentioned in the quote above)

                        1 Reply Last reply Reply Quote 3
                        • amathubA
                          amathub
                          last edited by

                          I had similar issue with the proxy preventing me from installing any plugins. I was able to resolve it by manually creating a gupOptions.xml file with the proxy address. I used the following to help https://notepad-plus-plus.org/community/topic/13030/problem-with-set-updater-proxy/5

                          1 Reply Last reply Reply Quote 1
                          • pnedevP
                            pnedev
                            last edited by

                            @amathub ,

                            You can now do it directly from Notepad++.
                            Go to the help and about menu - ? and you’ll see Set Updater Proxy ....

                            BR

                            amathubA 1 Reply Last reply Reply Quote 2
                            • amathubA
                              amathub @pnedev
                              last edited by

                              @pnedev thanks, I should have clarified that I had a similar issue above that someone else was having where going to the setting “Set Updater Proxy …” would not retain the proxy address. I would set the proxy there, but going back to the setting would show 0.0.0.0 again.

                              After manually creating the missing gupOptions.xml file with the proxy address, it would then show up in the “Set updater Proxy …” location. I could then also install plugins after that as well.

                              Thought I’d pass the info along to anyone else requiring the use of a proxy that wasn’t sticking in the setting.

                              Meta ChuhM 1 Reply Last reply Reply Quote 2
                              • pnedevP
                                pnedev
                                last edited by

                                @amathub ,

                                Thanks for sharing. I never actually used that just know that the setting is there but never tested if it is working.

                                1 Reply Last reply Reply Quote 1
                                • Meta ChuhM
                                  Meta Chuh moderator @amathub
                                  last edited by Meta Chuh

                                  @amathub

                                  it’s necessary to open notepad++ elevated as administrator, due to the permissions required for %ProgramFiles(x86) or %ProgramFiles, to save the changes to e.g. %ProgramFiles(x86)\Notepad++\gupOptions.xml lies.

                                  our apologies, if we did not mention this, and that it is a bit confusing, as the proxy settings panel will not throw a permission warning, but just exit without modifying gupOptions.xml.

                                  many thanks and best regards.

                                  1 Reply Last reply Reply Quote 2
                                  • PeterJonesP
                                    PeterJones
                                    last edited by

                                    off-topic aside to @Meta-Chuh:

                                    %ProgramFiles(x86) or %ProgramFiles … %ProgramFiles(x86)\Notepad++\gupOptions.xml…

                                    You seem to be dropping the closing % from Windows variables recently. It should be:

                                    %ProgramFiles(x86)% or %ProgramFiles%… %ProgramFiles(x86)%\Notepad++\gupOptions.xml…

                                    Meta ChuhM 1 Reply Last reply Reply Quote 1
                                    • Meta ChuhM
                                      Meta Chuh moderator @PeterJones
                                      last edited by

                                      @PeterJones

                                      thanks, and sorry for the typo.

                                      1 Reply Last reply Reply Quote 1
                                      • Joe SytniakJ
                                        Joe Sytniak
                                        last edited by

                                        I found that when I had plugins listed in the Plugin Admin’s Update tab, that until I updated those plugins, I could not get a new plugin to install.

                                        1 Reply Last reply Reply Quote 0
                                        • jnappo64J
                                          jnappo64
                                          last edited by

                                          go to proxy configuration and delete 0.0.0.0

                                          1 Reply Last reply Reply Quote 0
                                          • Kang TriK
                                            Kang Tri
                                            last edited by

                                            If you cannot install plugins at all, it’s means Notepad++ connection is blocked. Disable all your Firewall and reinstall plugins.

                                            mkupperM 1 Reply Last reply Reply Quote -1
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