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    • John PerryJ
      John Perry
      last edited by

      Hi - With recent updates of Notepad++, if Notepad++ is running in a Window that is not maximised and I highlight and then right click to copy text to the clipboard the Notepad++ window suddenly shrinks to just the three window sizing buttons and it moves to the top left of my desk system monitor. This becomes quite annoying since I then have to do some clicking and dragging just to get a usuable window back again. I have an idea that there may be other events that can cause similar behaviour but I am not certain about that - it definitely does happen with selecting and copying to clipboard. I have latest Notepad++ ( 7.8.2). Windows 10 which I think is up to date. Appart from that I like Notepad++ very much.

      Alan KilbornA 1 Reply Last reply Reply Quote 0
      • PeterJonesP
        PeterJones
        last edited by

        Sorry, doesn’t happen for me. You’ll have to give us more to go on. Aside from the info requested in that FAQ, an animated screenshot would be nice, showing us exactly what happens. (screentogif is useful for grabbing animated gifs)

        1 Reply Last reply Reply Quote 1
        • Alan KilbornA
          Alan Kilborn @John Perry
          last edited by

          @John-Perry

          The first thing that comes to mind is a plugin interaction issue. If you give us your Debug Info … see the ? menu … it might help with diagnosing that. [This is also in Peter’s reply, but not directly]

          1 Reply Last reply Reply Quote 1
          • John PerryJ
            John Perry
            last edited by

            Thank you for such a quick response!

            Here is the debug information:

            Notepad++ v7.8.2 (64-bit)
            Build time : Dec 4 2019 - 01:39:49
            Path : C:\Program Files\Notepad++\notepad++.exe
            Admin mode : OFF
            Local Conf mode : OFF
            OS Name : Windows 10 Home (64-bit)
            OS Version : 1903
            OS Build : 18362.535
            Plugins : mimeTools.dll NppConverter.dll NppExport.dll

            If you follow this link you should get screen shots and a description of how the problem.

            http://www.hostellerssailingclub.org.uk/index.php/?option=com_content&view=article&id=148

            Ignore the image and logo ‘Hostellers Sailing Club’ that appears at the top of the above linked webpage.

            I hope this works, if not I will have to think of another way to send you the screenshots.

            Thank you very much for the speedy help. I am surprised no one else has reported this, I dont think there is anything all that unusual about my computer.

            Let me know if i can send anything else to help.

            John

            1 Reply Last reply Reply Quote 0
            • PeterJonesP
              PeterJones
              last edited by

              @John-Perry said in Notepad window collapsing:

              send you the screenshots.

              static images can just be copy/pasted in, or uploaded using the the 99a8b23c-09aa-40a4-8d76-bc21fec8d780-image.png button, or linked via the 93c7c4d3-4dc7-4444-ad21-43117627d277-image.png button

              I still cannot replicate your results. Sorry.

              Maybe try downloading the zipfile version from the website, and unzipping to a new directory (like a subfolder on your desktop). Close any open installed Notepad++, and run from that unzip directory; does it still behave badly? Because a brand-new unzip behaves as I would expect under those circumstances.

              1 Reply Last reply Reply Quote 0
              • John PerryJ
                John Perry
                last edited by

                Thankyou for trying to solve this.

                As sugested, I have just now downloaded the notepad++ Zip package to my desktop system, extracted the files to a folder on the desktop and run the .exe and I get the same problem that I reported before. I have done that with both the 64bit and 32bit versions of notepad++, both show the same incorrect behaviour. I then checked notepad++ running on an Asus laptop computer, also with Windows 10, and the problem does not appear on that machine. So I guess the problem only occurs with some Windows 10 systems.

                With the desktop machine, I find that the problem does not occur if instead of clicking on Cut, Copy and Paste with the mouse I use the keyboard combinations ‘Ctl X’, ‘Ctl C’, ‘Ctl V’ so for me the answer for the time being at least is to use those keyboard combinations instead of the mouse.

                I dont know of anything unusual about my desktop computer which is working fine for all my other software. It does have two 2560x1600 pixel monitors connected to a single graphics card, but that has not been a problem with other software. I dont know if it helps but this is the system information summary, including for the display:

                System Information report written at: 12/21/19 15:38:12
                System Name: DESKTOP-UGQ9O4I
                [System Summary]

                Item Value
                OS Name Microsoft Windows 10 Home
                Version 10.0.18362 Build 18362
                Other OS Description Not Available
                OS Manufacturer Microsoft Corporation
                System Name DESKTOP-UGQ9O4I
                System Manufacturer ASUS
                System Model All Series
                System Type x64-based PC
                System SKU All
                Processor Intel® Core™ i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
                BIOS Version/Date American Megatrends Inc. 2902, 31/03/2016
                SMBIOS Version 2.8
                Embedded Controller Version 255.255
                BIOS Mode UEFI
                BaseBoard Manufacturer ASUSTeK COMPUTER INC.
                BaseBoard Product Z97-K
                BaseBoard Version Rev X.0x
                Platform Role Desktop
                Secure Boot State On
                PCR7 Configuration Binding Not Possible
                Windows Directory C:\WINDOWS
                System Directory C:\WINDOWS\system32
                Boot Device \Device\HarddiskVolume2
                Locale United Kingdom
                Hardware Abstraction Layer Version = “10.0.18362.387”
                Username DESKTOP-UGQ9O4I\John_local
                Time Zone GMT Standard Time
                Installed Physical Memory (RAM) 16.0 GB
                Total Physical Memory 15.9 GB
                Available Physical Memory 9.66 GB
                Total Virtual Memory 18.3 GB
                Available Virtual Memory 10.4 GB
                Page File Space 2.38 GB
                Page File C:\pagefile.sys
                Kernel DMA Protection Off
                Virtualisation-based security Not enabled
                Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
                Hyper-V - VM Monitor Mode Extensions Yes
                Hyper-V - Second Level Address Translation Extensions Yes
                Hyper-V - Virtualisation Enabled in Firmware Yes
                Hyper-V - Data Execution Protection Yes

                [Display]

                Item Value
                Name NVIDIA Quadro K2200
                PNP Device ID PCI\VEN_10DE&DEV_13BA&SUBSYS_109710DE&REV_A2\4&3834D97&0&0008
                Adapter Type Quadro K2200, NVIDIA compatible
                Adapter Description NVIDIA Quadro K2200
                Adapter RAM (1,048,576) bytes
                Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_b7e5dd1387001335\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_b7e5dd1387001335\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_b7e5dd1387001335\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_b7e5dd1387001335\nvldumdx.dll
                Driver Version 23.21.13.8816
                INF File oem23.inf (Section102 section)
                Colour Planes Not Available
                Colour Table Entries 4294967296
                Resolution 2560 x 1600 x 59 hertz
                Bits/Pixel 32
                Memory Address 0xF6000000-0xF70FFFFF
                Memory Address 0xE0000000-0xFEAFFFFF
                Memory Address 0xF0000000-0xF1FFFFFF
                I/O Port 0x0000E000-0x0000EFFF
                IRQ Channel IRQ 4294967291
                Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_REF_PUBWU.INF_AMD64_B7E5DD1387001335\NVLDDMKM.SYS (23.21.13.8816, 16.15 MB (16,936,560 bytes), 09/11/2017 09:53)

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