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    Window layout problems after update

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    • DomWeskerD
      DomWesker
      last edited by

      Re: Notepad++ v7.9.5 released
      Window layout is all messed up after updating to 7.9.5 - can’t figure out what’s going on… Tried blowing away all local settings, and going back to the previous version, but still seeing this.

      windows.png

      Reinier van RooyenR 1 Reply Last reply Reply Quote 0
      • Alan KilbornA
        Alan Kilborn
        last edited by

        It’s becoming an epidemic! At the very least a FAQ!
        :-(

        1 Reply Last reply Reply Quote 1
        • DomWeskerD
          DomWesker
          last edited by

          @Alan-Kilborn said in Window layout problems after update:

          It’s becoming an epidemic! At the very least a FAQ!

          Sorry! I didn’t see the other thread until after posting.

          EkopalypseE 1 Reply Last reply Reply Quote 1
          • EkopalypseE
            Ekopalypse @DomWesker
            last edited by

            @DomWesker

            so even after rolling back to your previous version you still have this issue?
            What was your previous version and can you post your debug-info?
            Is available from the ? menu.

            1 Reply Last reply Reply Quote 0
            • DomWeskerD
              DomWesker
              last edited by

              Correct - I went back to 7.9.4, and it was still happening. I just tried ‘Run as Administrator’, and that doesn’t seem to have the same problem.

              Notepad++ v7.9.5 (64-bit)
              Build time : Mar 21 2021 - 02:13:17
              Path : C:\Program Files\Notepad++\notepad++.exe
              Admin mode : OFF
              Local Conf mode : OFF
              OS Name : Windows 10 Pro (64-bit)
              OS Version : 2009
              OS Build : 19042.928
              Current ANSI codepage : 1252
              Plugins : mimeTools.dll NppConverter.dll NppExport.dll

              Notepad++ v7.9.4 (64-bit)
              Build time : Mar 15 2021 - 01:03:10
              Path : C:\Program Files\Notepad++\notepad++.exe
              Admin mode : OFF
              Local Conf mode : OFF
              OS Name : Windows 10 Pro (64-bit)
              OS Version : 2009
              OS Build : 19042.928
              Current ANSI codepage : 1252
              Plugins : mimeTools.dll NppConverter.dll NppExport.dll

              PeterJonesP 1 Reply Last reply Reply Quote 1
              • PeterJonesP
                PeterJones @DomWesker
                last edited by

                @DomWesker ,

                The confirmation that v7.9.4 has the same problem may be useful information. So is the behavior that RunAsAdministrator stops the problem. I have updated issue #9717 with that new data.

                After you did the RunAsAdmin, does running it normally again cause the problem to come back, or has it fixed itself? If it hasn’t fixed itself, could you try downloading a portable version and running from another directory?

                1 Reply Last reply Reply Quote 2
                • DomWeskerD
                  DomWesker
                  last edited by

                  Problem still manifests whenever not running as administrator.

                  1 Reply Last reply Reply Quote 0
                  • DomWeskerD
                    DomWesker
                    last edited by

                    Portable version of 7.9.5 doesn’t exhibit the problem for me (unzipped to folder on my Desktop)

                    EkopalypseE 1 Reply Last reply Reply Quote 0
                    • EkopalypseE
                      Ekopalypse @DomWesker
                      last edited by

                      @DomWesker

                      are you using window manager software like
                      https://www.nvidia.com/en-us/design-visualization/software/rtx-desktop-manager/ or similar from AMD etc. ?

                      1 Reply Last reply Reply Quote 0
                      • DomWeskerD
                        DomWesker
                        last edited by DomWesker

                        No - nothing special in terms of window management. I do have an NVidia GPU, but not using anything non-standard/default.

                        1 Reply Last reply Reply Quote 1
                        • DomWeskerD
                          DomWesker
                          last edited by

                          Oh man, updated my video drivers and rebooted… Re-installed 7.9.5, and now the problem is gone. Godspeed on this bug! :D

                          Notepad++ v7.9.5 (64-bit)
                          Build time : Mar 21 2021 - 02:13:17
                          Path : C:\Program Files\Notepad++\notepad++.exe
                          Admin mode : OFF
                          Local Conf mode : OFF
                          OS Name : Windows 10 Pro (64-bit)
                          OS Version : 2009
                          OS Build : 19042.928
                          Current ANSI codepage : 1252
                          Plugins : mimeTools.dll NppConverter.dll NppExport.dll

                          Alan KilbornA PeterJonesP 2 Replies Last reply Reply Quote 0
                          • Alan KilbornA
                            Alan Kilborn @DomWesker
                            last edited by

                            @DomWesker said in Window layout problems after update:

                            rebooted

                            If I’m remembering correctly, a reboot only solves it for a short time (for other affected users).

                            1 Reply Last reply Reply Quote 2
                            • PeterJonesP
                              PeterJones @DomWesker
                              last edited by

                              @DomWesker said in Window layout problems after update:

                              Oh man, updated my video drivers and rebooted

                              @Alan-Kilborn replied,

                              If I’m remembering correctly, a reboot only solves it for a short time (for other affected users).

                              Actually, in https://community.notepad-plus-plus.org/post/64735, @Dan-Schreck mentioned he updated his nVidia drivers and rebooted, and he hasn’t been back in the intervening 13 days to complain that it came back.

                              So a reboot alone doesn’t look like it is permanent, but reboot+drivers might be enough.

                              Good luck, @DomWesker . Please come back and let us know if the problem comes back.

                              1 Reply Last reply Reply Quote 1
                              • M
                                Madzilla
                                last edited by

                                I’m having the same issue, although I was on an older version of notepad++ when the problem started. I decided to try updating to 7.9.5 but it didn’t help. I am using a Radeon video card, so I doubt the issue is related to nvidia drivers specifically, I’m thinking more of a windows update. I’m only a fully patched Win10.

                                Another thing that leads me to believe it is a windows update problem is that I’ve been having odd window rendering issues in other apps too. Microsoft SQL Server Manager Studio is not displaying panels properly, if I try to use the edit table function it displays the panel outside the application window, anchored to the top left corner of my screen, then it will start throwing dialogs about ‘mscorlib.dll’ errors. Then some other apps will not restore correctly after being minimized (slack). I wasn’t connecting the dots between these symptoms until I decided to check the forum here, so I will be more diligent about collecting information and trying to piece things together. I’ll update if I figure anything out.

                                1 Reply Last reply Reply Quote 1
                                • M
                                  Madzilla
                                  last edited by Madzilla

                                  Just tried Run as Administrator, seems to fix the rendering issue in the OP’s screenshot, but I’m still having problems loading other overlay panels in np++, specifically the ‘F7’ Search Results Window.

                                  Here is my debug info:

                                  Notepad++ v7.9.5 (64-bit)
                                  Build time : Mar 21 2021 - 02:13:17
                                  Path : C:\Program Files\Notepad++\notepad++.exe
                                  Admin mode : ON
                                  Local Conf mode : OFF
                                  OS Name : Windows 10 Pro (64-bit)
                                  OS Version : 2009
                                  OS Build : 19042.928
                                  Current ANSI codepage : 1252
                                  Plugins : mimeTools.dll NppConverter.dll NppExport.dll

                                  OS Build is the same as the OP

                                  1 Reply Last reply Reply Quote 1
                                  • M
                                    Madzilla
                                    last edited by

                                    Uninstalling the following Windows Update resolved the issue for me!

                                    2021-04 Cumulative Update for Windows 10 (KB5001330) OS Build 19042.928 - https://support.microsoft.com/en-us/topic/april-13-2021-kb5001330-os-builds-19041-928-and-19042-928-cead30cd-f284-4115-a42f-d67fec538490

                                    I am now running on the following and can no longer reproduce the rendering issues in npp or any of the other affected apps (Microsoft SSMS, Slack)

                                    My working configuration is reporting as follows:

                                    OS Name : Windows 10 Pro (64-bit)
                                    OS Version : 2009
                                    OS Build : 19042.870

                                    1 Reply Last reply Reply Quote 1
                                    • niftyruinN
                                      niftyruin
                                      last edited by

                                      I had this issue just now. I found that my problem was a tricky hidden window.

                                      Slack recently introduced a feature called “Huddle”. In a Huddle you can share your screen, or a Window. It turns out, if I am in a Huddle and sharing a window, and then exit the Huddle without stopping the sharing, an invisible window remains behind that interferes with various programs, including Notepad++.

                                      What makes this confusing is that when sharing your screen or window with a Huddle your screen or application has a green border around it to signify sharing. This is gone when the Huddle ends in the manner above. However, if I tried to click on Slack from the system tray the border returned as though it was still sharing, and Slack went unresponsive. Eventually, the bordered area went unresponsive and had an X to click on in the upper right, Windows asked me if I wanted to end the task, and I did. Problem solved, Notepad++ works fine now. I didn’t have to futz with drivers or reboots or anything.

                                      This is one potential issue and solution, I’m sure there are others.

                                      Russell WeedR 1 Reply Last reply Reply Quote 3
                                      • Russell WeedR
                                        Russell Weed @niftyruin
                                        last edited by

                                        I had the same problem with Slack and the same solution as @niftyruin.

                                        To expand a little further: Running Notepad++ as Administrator temporarily fixed the problem. (I had found this solution elsewhere). Stopping the screen share from Slack did NOT fix the issue. However, when I exited Slack entirely (CTRL+Q) and then exited Notepad++, running it again it was fixed.

                                        Guy WalkerG 1 Reply Last reply Reply Quote 0
                                        • Guy WalkerG
                                          Guy Walker @Russell Weed
                                          last edited by

                                          @russell-weed said in Window layout problems after update:

                                          I had the same problem with Slack and the same solution as @niftyruin.

                                          To expand a little further: Running Notepad++ as Administrator temporarily fixed the problem. (I had found this solution elsewhere). Stopping the screen share from Slack did NOT fix the issue. However, when I exited Slack entirely (CTRL+Q) and then exited Notepad++, running it again it was fixed.

                                          i exited slack completely and notepad++ is still messed up. :(

                                          Terry RT 1 Reply Last reply Reply Quote 0
                                          • Terry RT
                                            Terry R @Guy Walker
                                            last edited by Terry R

                                            @guy-walker said in Window layout problems after update:

                                            i exited slack completely and notepad++ is still messed up. :(

                                            Suggest ALSO restart Windows (reboot) as whatever Slack messed up may still exist (or some artefact of it) even though Slack is supposedly shutdown. Maybe even check the running processes to see if any remainder of Slack (or whatever screen sharing app was used) may still be in memory before the reboot tried.

                                            Terry

                                            1 Reply Last reply Reply Quote 4
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