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Community weekly digest ends up in SPAM

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  • D
    donho @PeterJones
    last edited by donho Jul 6, 2022, 3:23 PM Jul 6, 2022, 3:19 PM

    @PeterJones

    I just created don.ho@notepad-plus-plus.org (and it’s the only one account on notepad-plus-plus.org so far.

    And here is the log of email:

    176abee5-0810-4489-8620-c2801ce49ee4-image.png

    I’m wondering if I should create the account like admin and news-noreply ?

    1 Reply Last reply Reply Quote 0
    • D
      donho @PeterJones
      last edited by Jul 6, 2022, 3:29 PM

      @PeterJones said in Community weekly digest ends up in SPAM:

      and if you want the forum emails to properly have the SPF, it will have to be more like what I showed in January (edited for the new hostinger-default text): v=spf1 include:_spf.mail.hostinger.com include:relay.mailchannels.net include:digitalocean.com ip4:104.131.212.184 ~all – the extra includes, and the ip4, will allow addresses associated with the emails from the Community Forum to also be allowed.

      So should I edit it to the value you suggested?

      afb6423a-7067-44a1-bdb0-1a04912c4031-image.png

      D P 2 Replies Last reply Jul 6, 2022, 3:43 PM Reply Quote 0
      • D
        donho @donho
        last edited by Jul 6, 2022, 3:43 PM

        @donho said in Community weekly digest ends up in SPAM:

        So should I edit it to the value you suggested?

        I’ve just edited the entry I showed you on the screenshot above to the value you suggested, and back to the email section:

        15c8e874-70fe-4f81-ae10-57aaec5681e8-image.png

        P 1 Reply Last reply Jul 6, 2022, 3:47 PM Reply Quote 1
        • P
          PeterJones @donho
          last edited by PeterJones Jul 6, 2022, 3:45 PM Jul 6, 2022, 3:44 PM

          @donho ,

          Yes, I would say to Edit the one you have highlighted to the value I supplied.

          And if there’s an Add or New button not shown, I would use that to create a new TXT record with the name _dmarc and the value v=DMARC1; p=none; rua=mailto:don.ho@notepad-plus-plus.org

          08036303-254c-4cae-a157-0b815dcf479c-image.png

          Also, if you could send me an email (I believe you can look at my profile and see my configured email) from the don.ho@notepad-plus-plus.org address, it should put useful information in the headers, which I can use to help you confirm whether that’s gotten set up right or not.

          P 1 Reply Last reply Jul 6, 2022, 4:09 PM Reply Quote 1
          • P
            PeterJones @donho
            last edited by Jul 6, 2022, 3:47 PM

            @donho said in Community weekly digest ends up in SPAM:

            I’ve just edited the entry

            and I can already confirm that change has propagated:

            C:\>nslookup -type=TXT notepad-plus-plus.org
            Server:  localhost
            Address:  127.0.0.1
            
            Non-authoritative answer:
            notepad-plus-plus.org   text =
            
                    "v=spf1 include:_spf.mail.hostinger.com include:relay.mailchannels.net include:digitalocean.com ip4:104.131.212.184 ~all"
            

            that alone should help. And I think if you can add the _dmarc entry, that will help also.

            D 1 Reply Last reply Jul 6, 2022, 3:57 PM Reply Quote 1
            • D
              donho @PeterJones
              last edited by donho Jul 6, 2022, 3:57 PM Jul 6, 2022, 3:57 PM

              @PeterJones said in Community weekly digest ends up in SPAM:

              that alone should help. And I think if you can add the _dmarc entry, that will help also.

              There’s control for adding entry:

              063362f1-8da7-4b46-b927-e92df228aad0-image.png

              But what kind of info should I provide to the 3 first case?

              P 1 Reply Last reply Jul 6, 2022, 4:03 PM Reply Quote 0
              • P
                PeterJones @donho
                last edited by Jul 6, 2022, 4:03 PM

                @donho ,

                TYPE should be TXT
                NAME should be _dmarc or _dmarc. (different interfaces differ on whether or not they want the . after the name)
                POINTS TO should be the value v=DMARC1; p=none; rua=mailto:don.ho@notepad-plus-plus.org

                D 1 Reply Last reply Jul 6, 2022, 4:07 PM Reply Quote 0
                • D
                  donho @PeterJones
                  last edited by Jul 6, 2022, 4:07 PM

                  Done:

                  9d416804-c07e-45c2-ad81-e522aa0aa818-image.png

                  Could you check now?

                  P 1 Reply Last reply Jul 6, 2022, 4:11 PM Reply Quote 0
                  • P
                    PeterJones @PeterJones
                    last edited by Jul 6, 2022, 4:09 PM

                    @PeterJones said in Community weekly digest ends up in SPAM:

                    if you could send me an email (…, it should put useful information in the headers, which I can use to help you confirm whether that’s gotten set up right or not.

                    I can confirm that the email arrived and had a valid DKIM signature. (It also told me that it’s under hostingermail-a._domainkey.notepad-plus-plus.org, so it is using a different selector than I was looking for.)

                    C:\Users\peter.jones\Downloads\TempData\nppCommunity\garden>nslookup -type=TXT hostingermail-a._domainkey.notepad-plus-plus.org
                    Server:  localhost
                    Address:  127.0.0.1
                    
                    Non-authoritative answer:
                    hostingermail-a._domainkey.notepad-plus-plus.org        canonical name = hostingermail-a.dkim.mail.hostinger.com
                    hostingermail-a.dkim.mail.hostinger.com text =
                    
                            "v=DKIM1;k=rsa;p=MIIBIjANB...."
                    

                    So yes, DKIM is now set up correctly on those.

                    I will give a bit of time to allow more propagation of DNS (it’s not instant all over), and then try to get the Community to send me another confirmation email, and see if it’s now doing the DKIM correctly from the forum as well.

                    1 Reply Last reply Reply Quote 1
                    • P
                      PeterJones @donho
                      last edited by Jul 6, 2022, 4:11 PM

                      @donho said in Community weekly digest ends up in SPAM:

                      Could you check now?

                      C:\>nslookup -type=TXT _dmarc.notepad-plus-plus.org
                      Server:  localhost
                      Address:  127.0.0.1
                      
                      Non-authoritative answer:
                      _dmarc.notepad-plus-plus.org    text =
                      
                              "v=DMARC1; p=none; rua=mailto:don.ho@notepad-plus-plus.org"
                      

                      Yes, the DMARC has gone through as well.

                      Thank you for going through this process.

                      I think at this point, there is a good chance that the confirmation emails will start working better. But I’ll give you more feedback later today.

                      D P 2 Replies Last reply Jul 6, 2022, 4:17 PM Reply Quote 1
                      • D
                        donho @PeterJones
                        last edited by Jul 6, 2022, 4:17 PM

                        @PeterJones
                        Good! Let’s wait & see.
                        Thank you very much for helping community configuration!

                        1 Reply Last reply Reply Quote 0
                        • P
                          PeterJones @PeterJones
                          last edited by Jul 25, 2022, 12:00 AM

                          @timint01 and All,

                          Don and I have been working back and forth. I think we’ve finally got it set up right, so that the DKIM and DMARC will be set correctly – at least, it has in the test emails I’ve sent.

                          I was able to send a test message to an alternate gmail account, and that accound received the email (which it never did before).

                          Please let us know if it’s still showing up as spam. And thanks to @donho for his patience while I kept dreaming up new experiments for him to try.

                          D 1 Reply Last reply Jul 25, 2022, 12:54 AM Reply Quote 2
                          • D
                            donho @PeterJones
                            last edited by Jul 25, 2022, 12:54 AM

                            Rather thank @PeterJones for his guide for setting up!

                            1 Reply Last reply Reply Quote 1
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