• Login
Community
  • Login

Can't connect to your web-site

Scheduled Pinned Locked Moved General Discussion
8 Posts 5 Posters 2.5k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • M
    Murray Sobol 1
    last edited by Aug 29, 2023, 1:21 PM

    When I try to log in to your website, following the link on your “About Notepad++” page I get this message:
    The connection for this site is not securenotepad-plus-plus.org sent an invalid response.
    Try running Windows Network Diagnostics.
    ERR_SSL_PROTOCOL_ERROR

    Have you changed your web site URL?
    BTW I am using Microsoft Edge Version 116.0.1938.62 (Official build) (64-bit).

    Yesterday, Monday, everything worked ok, today the problem is happening.

    Thanks
    Murray Sobol
    murray.sobol@outlook.com

    M P 2 Replies Last reply Aug 29, 2023, 2:10 PM Reply Quote 1
    • M
      Mark Olson @Murray Sobol 1
      last edited by Aug 29, 2023, 2:10 PM

      Getting a similar problem visiting notepad-plus-plus.org from Firefox:

      Secure Connection Failed
      
      An error occurred during a connection to notepad-plus-plus.org. Peer reports it experienced an internal error.
      
      Error code: SSL_ERROR_INTERNAL_ERROR_ALERT
      
          The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
          Please contact the website owners to inform them of this problem.
      
      1 Reply Last reply Reply Quote 0
      • G
        Gabriel Pavel
        last edited by Aug 29, 2023, 2:18 PM

        Also having this problem, tried it on several browsers like Edge, Brave, Firefox and Vivaldi and got the same problem every time.

        1 Reply Last reply Reply Quote 0
        • E
          Ehren Schlueter
          last edited by Aug 29, 2023, 2:26 PM

          Unable to connect to the website. Tested site with Qualys SSL Testing tool and it can’t connect either.

          8fd87247-7bef-47aa-a72d-e8f7eb90adf6-image.png

          1 Reply Last reply Reply Quote 0
          • P
            PeterJones @Murray Sobol 1
            last edited by PeterJones Aug 29, 2023, 2:45 PM Aug 29, 2023, 2:44 PM

            @Murray-Sobol-1 and others,

            The problem is obviously real. So someone needs to go to https://GitHub.com/notepad-plus-plus/notepad-plus-plus/issues and inform the owner about it. Because this is just the Community of users, and none of us has the access to figure out and fix web hosting problems.

            Update: someone did: https://github.com/notepad-plus-plus/notepad-plus-plus/issues/14068

            P 1 Reply Last reply Aug 29, 2023, 5:56 PM Reply Quote 2
            • P
              PeterJones @PeterJones
              last edited by Aug 29, 2023, 5:56 PM

              It’s been fixed now.

              M 1 Reply Last reply Aug 29, 2023, 9:34 PM Reply Quote 2
              • M
                Murray Sobol 1 @PeterJones
                last edited by Aug 29, 2023, 9:34 PM

                @PeterJones
                Thanks, Peter, for fixing the issue.
                In the future, when maintenance needs to be done on this website (I suspect that this was the root cause of this problem) please post a page stating that the web site is down for maintenance.

                Murray Sobol

                P 1 Reply Last reply Aug 29, 2023, 10:07 PM Reply Quote 1
                • P
                  PeterJones @Murray Sobol 1
                  last edited by Aug 29, 2023, 10:07 PM

                  @Murray-Sobol-1 said in Can’t connect to your web-site:

                  @PeterJones
                  Thanks, Peter, for fixing the issue.

                  I had nothing to do with the fixing of the issue. As I said before, the Notepad++ Community is the community of users of Notepad++. We do not own Notepad++ nor its domain.

                  The owner of Notepad++ and the various Notepad++ domains is the one who fixed the problem.

                  I just pointed you to where to report a problem, and then updated it with a link to the issue where someone else had already reported the problem, and then I posted another reply when I saw that the problem had been fixed.

                  In the future, when maintenance needs to be done on this website (I suspect that this was the root cause of this problem)

                  You suspect wrong. There was apparently some accidental problem that happened, which took the website down, unbeknownst to the owner of the website. When this was pointed out to him through the github issue, he then had to spend a couple hours trying to get the problem fixed.

                  please post a page stating that the web site is down for maintenance.

                  That’s rather hard for the owner to do when it wasn’t down for intentional maintenance, and the only way to get it working enough to be able to show a “down for maintenance” message would be to get it working enough that it could show the real website anyway.

                  1 Reply Last reply Reply Quote 4
                  8 out of 8
                  • First post
                    8/8
                    Last post
                  The Community of users of the Notepad++ text editor.
                  Powered by NodeBB | Contributors