Page with the license fixed in front of the text

[Arí Ricardo Ody]

Hello everyone!

I am using version 8.8.2. Suddenly, a screen with the license started appearing in front of my text and it doesn’t allow me to close it. I would need guidance to get rid of this. I am in the environment of a large Brazilian bank and reinstalling is not an option. Can someone help me with this? I have been using Notepad++ for many years and this has never happened to me.

Greetings to everyone from São Paulo-Brazil and a happy New Year.

Arí Ricardo Ody

[PeterJones]

@Arí-Ricardo-Ody ,

v8.8.2, like every other version of Notepad++, shows the license when you use ?-menu’s About Notepad++ entry, or click the F1 key on your keyboard (default shortcut).

But it’s super-simple to get rid of. You can click OK or hit the ESC key on your keyboard, and it goes away. (The ESC key won’t work if you’ve clicked in the main Notepad++ window after the About dialog appears, because the ESC key needs the dialog to have focus to work. You can give the dialog focus by clicking anywhere in that dialog.)

The problems that I can only guess you might be having:

• You clicked somewhere else, so ESC doesn’t work for you. Possible fixes:
  • clicking the OK button
  • clicking anywhere in the dialog’s window then typing ESC
• The OK button isn’t visible. Possible fixes:
  • clicking on the About window somewhere, then typing ESC
  • clicking on the About window somewhere, then use Alt+SPACEBAR to bring up the System Menu for the dialog. From there, you can select Move (or your language’s equivalent); if you cannot see the System Menu, it might be hidden somewhere, so you can type M (or whatever your language’s normal letter is for the “move this window” action from any application’s Alt+Spacebar System Menu). Either way, once it’s in move mode, you should be able to move the window around until you can see the OK button
    
• You see and click the OK button, but the window doesn’t go away, or comes back
  • Not sure what could be causing this. My best guess would be that the F1 key on your keyboard is stuck (or some other application or malware is constantly sending the F1 keystroke command), so it is repeatedly opening the About dialog, even after you close it. There’s nothing Notepad++ can do about this, but a reboot might help, or trying a different keyboard on that computer.
  • If F1 is really a problem that you cannot solve through keyboard or reboot, go to Settings > Shortcut Mapper (you can do that even when the About menu is showing), type F1 into the Filter, click on About Notepad++ in the grid, click the Clear button – this will remove the F1 shortcut from About Notepad++, so F1 will no longer launch that dialog. So then if you close it, even pressing F1 shouldn’t launch the dialog anymore.
    

But, in General, Notepad++ (v8.8.2 or any other version) only shows that dialog when you access it through the menu or through using F1, and can easily be closed using the OK button or typing the ESC key while the dialog is in focus.

If nothing in this works, you will have to give us more information (maybe a screenshot of the dialog, in case I’ve misinterpreted what you meant by the “page with the license”)