NppFTP Upload and Download not fully working

Bobby Peters · Dec 20, 2015, 4:37 PM

Not sure what the issue is. I have Notepad++ with NppFTP on my work pc and home pc (both are actually in my home) Home PC works and Work doesn’t.

I get the following message in the output:

Download of /httpdocs/Work/WorkFile.xml failed

Strangely tho it will download some files but not all. Any help would be really appreciated. Thanks

Edit: here is the full list of when it failed if that helps

220 Microsoft FTP Service
-> USER HIDDEN
331 Password required
-> PASS HIDDEN
230 User logged in.
-> TYPE A
200 Type set to A.
-> MODE S
200 Mode S ok.
-> STRU F
200 STRU F ok.
-> CWD /httpdocs/Work/
250 CWD command successful.
-> PASV
227 Entering Passive Mode (107,180,34,106,196,34).
-> LIST
150 Opening ASCII mode data connection.
226 Transfer complete.
-> TYPE I
200 Type set to I.
-> SIZE /httpdocs/Work/WorkFile.xml
213 1424
-> PASV
227 Entering Passive Mode (107,180,34,106,196,35).
-> RETR /httpdocs/Work/WorkFile.xml
150 Opening BINARY mode data connection.
Download of /httpdocs/Work/WorkFile.xml failed

Claudia Frank · Dec 20, 2015, 7:10 PM

Hello Bobby-Peters,

did you configure a port range on ftp server?
If so, are the ports, listed in your post, within this range?

Cheers
Claudia

Bobby Peters · Dec 20, 2015, 7:31 PM

Thanks for your reply Claudia, I have no idea about that, I just update files and upload (lol im kinda stupid). Im using godaddy as a host. if that helps any I will go through the godaddy side and see if any of it clicks in tune with your suggestion.

Claudia Frank · Dec 20, 2015, 8:19 PM

Hello Bobby,

so you are using webhoster godaddy.com , ok.
I don’t assume that they do such configuration without letting you know.
From your provided log we see that you use ports 50210 and 50211.
So that was the reason why I thought it might be a potential issue here.

What fails is the retrieve command.

-> RETR /httpdocs/Work/WorkFile.xml
150 Opening BINARY mode data connection.
Download of /httpdocs/Work/WorkFile.xml failed

If the ports aren’t the issue then it might be that access restictions on that
particular file are the cause. E.g. you don’t have read rights (which doesn’t make
sense from webhosters business point of view, I agree but can be wrongly configured)

Or, your firewall is blocking. (deactivate for a test?)

Maybe you wanna try a different ftp client like filezilla?

From their website I see they offer information how to configure it .

Cheers
Claudia