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NppFTP Upload and Download not fully working

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  • B
    Bobby Peters
    last edited by Bobby Peters Dec 20, 2015, 4:37 PM Dec 20, 2015, 4:34 PM

    Not sure what the issue is. I have Notepad++ with NppFTP on my work pc and home pc (both are actually in my home) Home PC works and Work doesn’t.

    I get the following message in the output:

    Download of /httpdocs/Work/WorkFile.xml failed

    Strangely tho it will download some files but not all. Any help would be really appreciated. Thanks

    Edit: here is the full list of when it failed if that helps

    220 Microsoft FTP Service
    -> USER HIDDEN
    331 Password required
    -> PASS HIDDEN
    230 User logged in.
    -> TYPE A
    200 Type set to A.
    -> MODE S
    200 Mode S ok.
    -> STRU F
    200 STRU F ok.
    -> CWD /httpdocs/Work/
    250 CWD command successful.
    -> PASV
    227 Entering Passive Mode (107,180,34,106,196,34).
    -> LIST
    150 Opening ASCII mode data connection.
    226 Transfer complete.
    -> TYPE I
    200 Type set to I.
    -> SIZE /httpdocs/Work/WorkFile.xml
    213 1424
    -> PASV
    227 Entering Passive Mode (107,180,34,106,196,35).
    -> RETR /httpdocs/Work/WorkFile.xml
    150 Opening BINARY mode data connection.
    Download of /httpdocs/Work/WorkFile.xml failed

    C 1 Reply Last reply Dec 20, 2015, 7:10 PM Reply Quote 0
    • C
      Claudia Frank @Bobby Peters
      last edited by Dec 20, 2015, 7:10 PM

      Hello Bobby-Peters,

      did you configure a port range on ftp server?
      If so, are the ports, listed in your post, within this range?

      Cheers
      Claudia

      1 Reply Last reply Reply Quote 0
      • B
        Bobby Peters
        last edited by Dec 20, 2015, 7:31 PM

        Thanks for your reply Claudia, I have no idea about that, I just update files and upload (lol im kinda stupid). Im using godaddy as a host. if that helps any I will go through the godaddy side and see if any of it clicks in tune with your suggestion.

        1 Reply Last reply Reply Quote 0
        • C
          Claudia Frank
          last edited by Dec 20, 2015, 8:19 PM

          Hello Bobby,

          so you are using webhoster godaddy.com , ok.
          I don’t assume that they do such configuration without letting you know.
          From your provided log we see that you use ports 50210 and 50211.
          So that was the reason why I thought it might be a potential issue here.

          What fails is the retrieve command.

          -> RETR /httpdocs/Work/WorkFile.xml
          150 Opening BINARY mode data connection.
          Download of /httpdocs/Work/WorkFile.xml failed

          If the ports aren’t the issue then it might be that access restictions on that
          particular file are the cause. E.g. you don’t have read rights (which doesn’t make
          sense from webhosters business point of view, I agree but can be wrongly configured)

          Or, your firewall is blocking. (deactivate for a test?)

          Maybe you wanna try a different ftp client like filezilla?

          From their website I see they offer information how to configure it .

          Cheers
          Claudia

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