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    np++ shortcuts not working

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    • Mujibur rehman AnsariM
      Mujibur rehman Ansari
      last edited by

      shortcut like single line comments ,
      multi line comments and un-comments,
      swapping line etc are not working at all, but when i re install np++ it starts working…

      it happens around 5 to 10 times a day…

      Claudia FrankC 1 Reply Last reply Reply Quote 0
      • Claudia FrankC
        Claudia Frank @Mujibur rehman Ansari
        last edited by

        Hello @Mujibur-rehman-Ansari,

        may I ask you which language (lexer) is affected?
        Which np version are you running?
        Does this also happen when using npp without any plugins? (by using the -noPlugin command line switch)

        Cheers
        Claudia

        1 Reply Last reply Reply Quote 0
        • Mujibur rehman AnsariM
          Mujibur rehman Ansari
          last edited by

          Hi Claudia ,
          Thanks for reply,

          I am using Notepad++ v6.8.8
          and mainly working on java-script language.

          I didn’t downloaded any plugin only by default plugins are there.
          hope it will help you…

          Claudia FrankC 1 Reply Last reply Reply Quote 0
          • Claudia FrankC
            Claudia Frank @Mujibur rehman Ansari
            last edited by

            Hello Mujibur-rehman-Ansari,

            I’m using keyboard shortcut extensively and never experienced your reported behaviour.
            In addition, I would expect to see more threads like yours if this is a general issue of npp.
            So I think it must be related to your special setup. I have a few questions which might help
            to find out what is going on.

            Because you are saying

            mainly working on java-script language

            I’m under the impression that it happens not only be using java script language but when using npp in general, is this correct?
            Does it also happen with other windows software?
            Are you using windows operating system nativley or any virtualization software like VM player, virtualbox, sandbox etc… running npp?
            Did it start happening after installing npp or was it working for some time and suddenly it started to break?
            Where some changes in soft- and hardware done recently (in regards to when it start to happen)?
            Do you use a global keyboard shortcut mapper? (software which register keyboard shortcuts globally instead of per application (focused))?

            Cheers
            Claudia

            Did you discover

            1 Reply Last reply Reply Quote 0
            • Mujibur rehman AnsariM
              Mujibur rehman Ansari
              last edited by

              Hi ,
              I am using Windows 10 OS,

              Currently observed that it happens when i start the npp.( i have tried to close and again start the npp to check whether short-cuts start working but it doesn’t work ) All the short-cuts not working. Then I have re install it. After re-installation with default setting i just change the language option and select Java script. This is the only change i have made in default setting.

              Note :: But when i change the language setting like selecting java language or Action-script it start working but when i select again Java Script as language it is not working…

              1 Reply Last reply Reply Quote 0
              • Claudia FrankC
                Claudia Frank
                last edited by

                I assume you used %APPDATA% during installation, if so, can you please try the following

                • make sure no npp is running
                • open %APPDATA% directory and rename Notepad++ to Notepad++old
                • start npp and make your test.

                Cheers
                Claudia

                1 Reply Last reply Reply Quote 0
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