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    Settings get deleted every few days

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    • Peter OrrickP
      Peter Orrick
      last edited by

      Hi - about every 1-2 wks, I reboot Win7, launch NP++, and find that it’s lost all of my settings/config. I’ve had to redo the settings every 1-2 wks for the past ~2-3 yrs. Any help?

      Claudia FrankC 1 Reply Last reply Reply Quote 0
      • Claudia FrankC
        Claudia Frank @Peter Orrick
        last edited by

        @Peter-Orrick

        sounds really strange, may I ask you how exactly your setup looks like?
        Can you provide the debug-info? (availbale under ? menu)
        How do you use npp - I mean do you start it - keep running until you reboot win7?

        Cheers
        Claudia

        1 Reply Last reply Reply Quote 0
        • Peter OrrickP
          Peter Orrick
          last edited by

          thanks for the fast reply, Claudia - np++ only runs when i need it (it does not Close to the Tray if that’s what you’re asking). could it have something to do with running out of hard drive space? or memory/swap/page?

          DEBUG PASTE:
          Notepad++ v7.3.1 (32-bit)
          Build time : Jan 17 2017 - 00:21:10
          Path : C:\Program Files (x86)\Notepad++\notepad++.exe
          Admin mode : ON
          Local Conf mode : OFF
          OS : Windows 7
          Plugins : autosave2.dll combine.dll ComparePlugin.dll NppColumnSort.dll NppTextFX.dll PluginManager.dll mimeTools.dll NppConverter.dll NppExport.dll

          Claudia FrankC 1 Reply Last reply Reply Quote 0
          • Claudia FrankC
            Claudia Frank @Peter Orrick
            last edited by Claudia Frank

            @Peter-Orrick

            could it have something to do with running out of hard drive space? or memory/swap/page?

            Only if every restart of npp would lead to do a reconfiguration but if it is from time to time …

            Your setup shows that your configuration is saved under the %APPDATA%\notepad++ directory,
            could it be that you use some cleaning tools like CCleaner which removes the notepad++
            directory or its content every X weeks?
            Could you double check the current timestamp of the xml files in the %APPDATA%\notepad++ directory?

            Cheers
            Claudia

            1 Reply Last reply Reply Quote 0
            • Peter OrrickP
              Peter Orrick
              last edited by

              Claudia - you might be onto something! Ive unchecked the NP++ option in CCleaner per your comment. Re: XML dates - the dates of the 6 files span the past 2 yrs… what is the significance?

              Claudia FrankC 1 Reply Last reply Reply Quote 0
              • Claudia FrankC
                Claudia Frank @Peter Orrick
                last edited by

                @Peter-Orrick

                Re: XML dates - the dates of the 6 files span the past 2 yrs… what is the significance?

                Just to see what is going on.
                The npp settings are stored in these xml files.
                Depending on the creation/modification timestamps of the files we could determine
                if there is a general deletion of those files or if specific files are affected only.

                E.g. I would assume that CCLeaner would treat all files the same and delete those after
                some time. Now we should see that the modification timestamp, for the files which get modified,
                and the last accessed timestamp of the other xmls is more or less the same once you started npp and do your reconfiguration.

                In addition it could have been a trigger to remember if you specified some special rules,
                for CCLeaner or any other tool, which might have resulted in this behavior.

                Cheers
                Claudia

                1 Reply Last reply Reply Quote 0
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