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after latest win10 update, after resize NP++ active in task manager but no window displayed

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  • B
    Brent Beach
    last edited by Nov 23, 2017, 2:17 PM

    After the last windows 10 update (171121), clicking the the window resize button (double box) causes the window to vanish. NP++ is active in the task manager but does not display. Clicking the icon in taskbar does not bring the window back. killing the process and restarting NP++ does not bring the window back. uninstall/install does not bring the window back.

    What should I try next?

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    • M
      Meta Chuh moderator
      last edited by Meta Chuh Nov 23, 2017, 8:10 PM Nov 23, 2017, 8:09 PM

      @Brent-Beach

      welcome to the np++ community

      what is your current native screen resolution and your scaling factor ?
      (you can try to change it temporarily to max 1920x1080 with 100% scaling not more, to see if it fixes this)

      you could also try to open at least 2 applications including the non visible np++
      right click on the task bar
      select “cascade windows”
      this would fix it if windows 10 places the np++ window at x/y coordinates outside your viewable area
      (this would explain why np++ is still not viewable after a uninstall/reinstall as windows keeps track of the last position within it’s own registry entries)

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      • B
        Brent Beach
        last edited by Nov 24, 2017, 4:32 AM

        Hi

        The resolution is 1366x768, 100% scaling.
        With cascaded windows, NP++ does not show although the task shows up in task manager.

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        • M
          Meta Chuh moderator
          last edited by Nov 24, 2017, 8:28 PM

          do you see the notepad++ bar on the task bar ?

          if yes maybe you get the window back if you click on it and press
          [windows key] + [cursor left]
          or
          [windows key] + [cursor up]

          but if you don’t see the np++ bar on the task bar either, i’m out of ideas

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          • B
            Brent Beach
            last edited by Nov 24, 2017, 11:03 PM

            Yes! Windows key and cursor left popped up the notepad window! Now why didn’t I think of that?

            Thank you, NP community.

            I have been using NP exclusively for years. Love it.

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