Error message closing find results window
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is this a normal Windows 10 installation?
Meaning, it does NOT run under some virtualization environments like VirtualBox, Qemu, VirtualPC etc… ?
What kind of mouse do you use?
Did you install some mouse related driver software? -
Standard Windows 10 install on a dell laptop. I had Logitech software for my mouse installed, but removed it to eliminate that as an issue, but I’ve had that installed for months.
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could you try to resize the find result window and NOT to close it?
Does the error happen again? -
Resizing does the same thing. I can click within it and scroll through the find window. But if I touch anything involving the title bar of the find window, the error comes up.
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What happens if you double click the title bar, to make it floating?
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If I double tap, I can close and move around without a problem. I can re-dock it and I don’t have the problem. If I close it out, go back in and generate the find window docked, the error is there again. I did use the portable one for testing.
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I’m wondering, does this also happen when you are using two views and resize them?
Or any other docked window other than the find in result window? -
Dual views are fine. I did get the same error with functions list, that docked on the right. However, I got the error after trying to move the window after double clicking on it to undock it.
Document Map behaved when docked, but not after undocking it😔
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By any chance, did you recently update/upgrade any driver (any, not only mouse driver) or antivirus software?
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No recent software updates. Antivirus is updated regularly by our IT department. Several others use notepad ++ and they haven’t been having this problem. And they would have the same updates I would have.
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running out of ideas and it is already 01:00 here.
If no one else finds the culprit, I try thinking about it after a good sleep :-)
One last question for now, all the tests were done with the portable version, right? -
Correct :) I stopped touching my install once I was given the portable version to make sure it was a clean install as suggested.
I appreciate your ideas! I guess I will put my laptop away for now. Hopefully someone else has some ideas.
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Worked with our IT team. discovered it was our Antivirus software blocking the current version of Notepad ++. They stated that the vendor isn’t listed on the EXE and wasn’t digitally signed for it to verify it’s authenticity.
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good to hear that.
the next release (7.7) will be code signed again.a little warning: 7.7 is a major upgrade jump of the integrated scintilla editor engine, as well as the boost regex engine, so we expect some unknown issues yet to arise, while some others, depending on old engine’s issues, will be fixed.
many thanks and best regards.
