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my .txt is in blank

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  • Y
    Yefrith Gil
    last edited by Mar 25, 2022, 6:12 PM

    hi! i need help, first my power off on my pc
    i open again notepad++ and in my .txt say all: “NULL NULL NULL NULL”

    white.png

    now are in white page
    i need help to recover this .txt

    A D 2 Replies Last reply Mar 25, 2022, 7:00 PM Reply Quote 0
    • A
      Alan Kilborn @Yefrith Gil
      last edited by Mar 25, 2022, 7:00 PM

      @yefrith-gil

      Please supply your Debug Info.
      Click on the ? menu here and choose Debug Info...:

      3685a423-d3c2-419b-8dad-40a048eafdba-image.png

      Then in the window that appears, click Copy debug info...:

      74d887a1-486f-4ef0-933e-795bc2382f6b-image.png

      Finally, paste that into a posting here.

      Y 2 Replies Last reply Mar 25, 2022, 7:06 PM Reply Quote 1
      • Y
        Yefrith Gil @Alan Kilborn
        last edited by Mar 25, 2022, 7:06 PM

        @alan-kilborn

        Notepad++ v8.3.3 (64-bit)
        Build time : Mar 13 2022 - 17:20:02
        Path : C:\Program Files\Notepad++\notepad++.exe
        Command Line :
        Admin mode : OFF
        Local Conf mode : OFF
        Cloud Config : OFF
        OS Name : Windows 7 Ultimate (64-bit)
        OS Build : 7601.0
        Current ANSI codepage : 1252
        Plugins : mimeTools.dll NppConverter.dll NppExport.dll

        1 Reply Last reply Reply Quote 0
        • Y
          Yefrith Gil @Alan Kilborn
          last edited by Mar 25, 2022, 7:07 PM

          @alan-kilborn for error i press “encoding” i think i press conver to UFF-8 because first says “NULL NULL” In all text

          P Y 2 Replies Last reply Mar 25, 2022, 7:15 PM Reply Quote 0
          • P
            PeterJones @Yefrith Gil
            last edited by Mar 25, 2022, 7:15 PM

            @yefrith-gil ,

            Does C:\Program Files\Notepad++\nppLogNulContentCorruptionIssue.xml exist? (It should have been created when you installed v8.3.3, so it should, unless you deleted it.)

            If so, did you get a nppLogNulContentCorruptionIssue.log created in %APPDATA%\Notepad++\ ? (On your machine, that path probably expands to c:\users\_user.name_\AppData\Roaming\Notepad++\nppLogNulContentCorruptionIssue.log)

            If so, please post the contents of that log file here.

            1 Reply Last reply Reply Quote 3
            • Y
              Yefrith Gil @Yefrith Gil
              last edited by Mar 25, 2022, 7:24 PM

              @yefrith-gil yes i have “nppLogNulContentCorruptionIssue”

              but no have “nppLogNulContentCorruptionIssue.log”

              P 1 Reply Last reply Mar 25, 2022, 7:32 PM Reply Quote 0
              • P
                PeterJones @Yefrith Gil
                last edited by Mar 25, 2022, 7:32 PM

                @yefrith-gil ,

                Hmm. Are you by chance using encryption, like Symmantec Desktop Encryption or similar? If so, this thread may be of interest.

                Y 1 Reply Last reply Mar 25, 2022, 7:48 PM Reply Quote 1
                • Y
                  Yefrith Gil @PeterJones
                  last edited by Mar 25, 2022, 7:48 PM

                  @peterjones said in my .txt is in blank:

                  Hmm. Are you by chance using encryption, like Symmantec Desktop Encryption or similar? If so, this thread may be of interest.

                  nope

                  P 1 Reply Last reply Mar 25, 2022, 7:56 PM Reply Quote 0
                  • P PeterJones referenced this topic on Mar 25, 2022, 7:55 PM
                  • P
                    PeterJones @Yefrith Gil
                    last edited by PeterJones Mar 25, 2022, 7:59 PM Mar 25, 2022, 7:56 PM

                    @yefrith-gil ,

                    Thanks for the info. I have pinged the Developer, @donho, in the v8.3.3 announcement and issues discussion so that he’ll know that there has been a NUL issue that wasn’t caught by the logfile that he instituted.

                    1 Reply Last reply Reply Quote 1
                    • P PeterJones referenced this topic on Mar 25, 2022, 7:57 PM
                    • D donho referenced this topic on Mar 28, 2022, 1:25 PM
                    • D donho referenced this topic on Mar 28, 2022, 1:32 PM
                    • D
                      donho @Yefrith Gil
                      last edited by Mar 28, 2022, 1:54 PM

                      @yefrith-gil said in my .txt is in blank:

                      hi! i need help, first my power off on my pc
                      i open again notepad++ and in my .txt say all: “NULL NULL NULL NULL”

                      Could you describe how was your PC power-off ?

                      1 Reply Last reply Reply Quote 2
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