Community
    • Login

    Notepad++ 8.4.4.0 64-bit, instant crash. Windows 10

    Scheduled Pinned Locked Moved Help wanted · · · – – – · · ·
    12 Posts 3 Posters 1.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Dean-Ryan StoneD
      Dean-Ryan Stone
      last edited by Dean-Ryan Stone

      Notepad++ has always worked flawlessly for me, for years, on multiple machines and multiple versions of Windows.

      Today when I try to start up the app, it does not start at all.

      Event Viewer shows the following:

      Faulting application name: notepad++.exe, version: 8.4.4.0, time stamp: 0x62d18e06
      Faulting module name: notepad++.exe, version: 8.4.4.0, time stamp: 0x62d18e06
      Exception code: 0xc0000005
      Fault offset: 0x00000000001812e3
      Faulting process id: 0x7a44
      Faulting application start time: 0x01d8a123ba529462
      Faulting application path: C:\Program Files\Notepad++\notepad++.exe
      Faulting module path: C:\Program Files\Notepad++\notepad++.exe
      Report Id: d375751e-fa95-472c-baff-e29f701fbbd2
      Faulting package full name: 
      Faulting package-relative application ID:
      

      I have tried with -noplugin, -noplugins and -nosession. The same thing occurs each time.

      Windows details:

      Edition	Windows 10 Enterprise
      Version	21H1
      Installed on	‎12/‎29/‎2020
      OS build	19043.1806
      Experience	Windows Feature Experience Pack 120.2212.4180.0
      

      Any next steps I can take to troubleshoot?

      Cheers
      Dhry

      Edit: Uninstalled and reinstalled, same thing happens.

      PeterJonesP 1 Reply Last reply Reply Quote 0
      • PeterJonesP
        PeterJones @Dean-Ryan Stone
        last edited by

        @Dean-Ryan-Stone ,

        I have tried with -noplugin, -noplugins and -nosession.

        Your debug steps were on the right track, but it’s spelled -noPlugin, not -noplugin. Command line arguments are case sensitive.

        We have a FAQ on debugging crashes/freezes/unexpected errors, and running without plugins is one of the steps.

        Dean-Ryan StoneD 1 Reply Last reply Reply Quote 0
        • Dean-Ryan StoneD
          Dean-Ryan Stone @PeterJones
          last edited by Dean-Ryan Stone

          @PeterJones Thanks Peter. I tried with -noPlugin, same thing happened.

          However - I just uninstalled and installed NPP 8.4.1. It ran fine! Updated to 8.4.4 and it once again failed.

          Now downloading 8.4.3 and 8.4.2 to see if either of those run so I can pinpoint a potential defect and tie it to a version.

          Dhry

          Edit: 8.4.2 and 8.4.3 both do not work. Last version that works for me is 8.4.1.

          Dean-Ryan StoneD 1 Reply Last reply Reply Quote 0
          • Dean-Ryan StoneD
            Dean-Ryan Stone @Dean-Ryan Stone
            last edited by

            Portable NPP 8.4.4 works fine.

            Debug info in case it helps:

            Notepad++ v8.4.4   (64-bit)
            Build time : Jul 15 2022 - 17:54:42
            Path : U:\PortableNPP\notepad++.exe
            Command Line : 
            Admin mode : ON
            Local Conf mode : ON
            Cloud Config : OFF
            OS Name : Windows 10 Enterprise (64-bit) 
            OS Version : 21H1
            OS Build : 19043.1806
            Current ANSI codepage : 1252
            Plugins : 
                mimeTools (2.8)
                NppConverter (4.4)
                NppExport (0.4)
            
            EkopalypseE 1 Reply Last reply Reply Quote 0
            • EkopalypseE
              Ekopalypse @Dean-Ryan Stone
              last edited by

              @Dean-Ryan-Stone

              If the portable version works but the installed one doesn’t, then I have a hunch that the configuration was somehow corrupted as far as >=8.4.2 is concerned, but not the versions before that. Maybe rename the %APPDATA%\notepad++ directory and try again?

              Dean-Ryan StoneD 1 Reply Last reply Reply Quote 1
              • Dean-Ryan StoneD
                Dean-Ryan Stone @Ekopalypse
                last edited by

                @Ekopalypse Interesting.

                So I did that - renamed the Appdata folder to \Notepad++ old.
                Sure enough, 8.4.4 non-portable started up fine with default settings. So something in my startup was corrupt.
                I then exited NPP and tried to rename the folder back. BUT Notepad++ had created a new APPDATA\Notepad++ folder so Windows then tried to merge files and this and that. I aborted that but I think it merged a few things here and there, not sure.

                So NOW, 8.4.4 non-portable starts up fine.
                But I am now seeing a console window at the bottom from the NPP_EXEC plugin and the data in that window says:

                NPP_EXEC: "reduceLineHeight"
                ; executing: NPP_EXEC "reduceLineHeight"
                - can not open specified file or it is empty
                ================ READY ================
                

                And I now remember that I was using that feature to reduce the line height in NPP more than what is already available in Style Configurator, and it was working fine. For the life of me I can’t remember how I did that in NPP_EXEC or where the webpage was where I followed instructions to do this. I THINK that I was using NPP_EXEC to pass some sort of Scintilla parameter in to control the line height, maybe the script is now gone because of my weird merge/rename of folders.

                EkopalypseE 2 Replies Last reply Reply Quote 1
                • EkopalypseE
                  Ekopalypse @Dean-Ryan Stone
                  last edited by Ekopalypse

                  @Dean-Ryan-Stone

                  it should be still there, look for a NppExec.ini in the %APPDATA%\renamed_npp\config directory.
                  As well as for npes_* files. I’m not sure where this was saved.

                  Dean-Ryan StoneD 1 Reply Last reply Reply Quote 1
                  • EkopalypseE
                    Ekopalypse @Dean-Ryan Stone
                    last edited by Ekopalypse

                    @Dean-Ryan-Stone

                    If it is about this spacing (the red area)

                    4859d6fa-e536-4b68-bd25-77ffd3d183ab-image.png

                    then calls like

                    ================ READY ================
                    sci_sendmsg SCI_SETEXTRAASCENT 5
                    ================ READY ================
                    sci_sendmsg SCI_SETEXTRAASCENT -5
                    ================ READY ================
                    

                    do increase or decrease it. See here for more information which call does what.

                    1 Reply Last reply Reply Quote 2
                    • Dean-Ryan StoneD
                      Dean-Ryan Stone @Ekopalypse
                      last edited by

                      @Ekopalypse I still have the nppExec.ini file. These are the contents:

                      [Console]
                      Visible=0
                      ShowHelp=0
                      Encoding=17
                      SaveOnExecute=0
                      CmdHistory=1
                      SaveCmdHistory=1
                      NoInternalMsgs=0
                      Font=F0F(6)0(18)90010(D)3020102480065006C0076006500740069006300610020004E0065007500650(4A)
                      TextColorNormal=0(6)
                      TextColorError=A01010
                      TextColorMessage=208020
                      BackgroundColor=00
                      PrintMsgReady=1
                      [Options]
                      ScriptNppStart="reduceLineHeight"
                      [Restore]
                      LastSelectedScript=1
                      

                      But for the ScriptNppStart=“reduceLineHeight” line - does this not mean to run a script of some sort?

                      I’m guessing the problem here is that the Scintilla component was updated in recent versions of NPP - which broke NPP_EXEC when trying to call some sort of Scintilla feature which changes the line height. (edit: I just read your reply and yep, that sounds familiar).

                      That being said, I just found and installed the ExtSettings plugin which gives a nice GUI with options to reduce the height. I just tried it and it works fine. I’m a bit OCD when it comes to line height, don’t ask me why! I’ll delete the NPP_EXEC plugin and just use ExtSettings going forward since that’s really the only remaining thing I need to tweak about NPP. Beyond that it’s perfect.

                      Dhry

                      EkopalypseE PeterJonesP 2 Replies Last reply Reply Quote 2
                      • EkopalypseE
                        Ekopalypse @Dean-Ryan Stone
                        last edited by Ekopalypse

                        @Dean-Ryan-Stone said in Notepad++ 8.4.4.0 64-bit, instant crash. Windows 10:

                        I’m a bit OCD when

                        Me too, but I do it the other way around - I have to increase it to feel comfortable with it. :-D

                        But for the ScriptNppStart=“reduceLineHeight” line - does this not mean to run a script of some sort?

                        No or maybe YES , I think this means that a NppExec Script, the ones which are stored when using the dialog is executed.

                        1 Reply Last reply Reply Quote 0
                        • PeterJonesP
                          PeterJones @Dean-Ryan Stone
                          last edited by

                          @Dean-Ryan-Stone said in Notepad++ 8.4.4.0 64-bit, instant crash. Windows 10:

                          I still have the nppExec.ini file

                          The npes_saved.txt from that same directory is actually the file that houses the scripts.

                          But for the ScriptNppStart=“reduceLineHeight” line - does this not mean to run a script of some sort?

                          It means that when the plugin starts, it will run the reduceLineHeight script which will be the script starting with ::reduceLineHeight in the npes_saved.txt (which you can edit in the GUI through Plugins > NppExec > Execute NppExec Script… and selecting reduceLineHeight from the dropdown).

                          Dean-Ryan StoneD 1 Reply Last reply Reply Quote 1
                          • Dean-Ryan StoneD
                            Dean-Ryan Stone @PeterJones
                            last edited by

                            @PeterJones I had that file in the folder, but it was empty.
                            Because I’m paranoid enough to backup my APPDATA folder to multiple locations local as well as on NAS, I found the older file and just copied back in the contents into the empty file.

                            Now I see the following when going to execute NPPExec Script:

                            f02db324-3ae6-4f5f-9459-a794486c9492-image.png

                            Notepad++ 8.4.4 non-portable now starts up without error/console. Hooray!

                            Because I’m also using ExtSettings to modify the ascent/descent settings I’m probably doubling up on things but hey.

                            For the life of me I don’t know the original reason that NPP was failing to start, but for right now it’s working great and I’m happy.

                            Thank you both for your wisdom and assistance!

                            Regards
                            Dhry

                            1 Reply Last reply Reply Quote 2
                            • First post
                              Last post
                            The Community of users of the Notepad++ text editor.
                            Powered by NodeBB | Contributors