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    Notepad++ lost track of open files / why?

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    • PeterJonesP
      PeterJones @Fabian Santiago
      last edited by PeterJones

      @Fabian-Santiago said in Notepad++ lost track of open files / why?:

      anything else i can help provide? thanks for your help.

      @pnedev was asking for the contents of the nppLogNulContentCorruptionIssue.log file, which was in your directory listing screenshot. That file contains the debug information necessary for the developers to fix the problem.

      1 Reply Last reply Reply Quote 3
      • PeterJonesP
        PeterJones @Alan Kilborn
        last edited by

        @Alan-Kilborn said in Notepad++ lost track of open files / why?:

        Maybe a PythonScript port of the C# code, …
        But I’m not going to do that

        Okay, if you won’t, I will: posted in the other thread.

        1 Reply Last reply Reply Quote 2
        • pnedevP
          pnedev @Fabian Santiago
          last edited by

          @Fabian-Santiago ,

          That is exactly the folder I meant and the file we are looking for is nppLogNulContentCorruptionIssue.log as @PeterJones pointed out. I’m sorry for my very inaccurate description before, I really forgot the exact folder on Windows OS and the name of the log file (it appears on very rare and obviously unfortunate occasions).
          So it will be helpful if you could upload that file (or its contents) here but please check to be sure it is not revealing any sensitive data.
          Thanks.

          Fabian SantiagoF 1 Reply Last reply Reply Quote 1
          • PeterJonesP PeterJones referenced this topic on
          • Fabian SantiagoF
            Fabian Santiago @pnedev
            last edited by

            @pnedev sorry my reply took so long. here you are. it won’t let me upload / attach the log file here so this is the content (there was nothing sensitive in it so this is fully intact):

            2022-07-25 11:08:22 WM_QUERYENDSESSION =====================================
            2022-07-25 11:08:24 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is opened.
            2022-07-25 11:08:24 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml 8015/8015 bytes are written.
            2022-07-25 11:08:24 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is closed.
            2022-07-25 11:08:24 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is opened.
            2022-07-25 11:08:24 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml 3683/3683 bytes are written.
            2022-07-25 11:08:24 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is closed.
            2022-07-25 11:08:24 WM_ENDSESSION
            2022-07-25 11:08:24 WM_DESTROY
            2022-08-19 10:43:58 WM_QUERYENDSESSION =====================================
            2022-08-19 10:43:58 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is opened.
            2022-08-19 10:43:58 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml 8256/8256 bytes are written.
            2022-08-19 10:43:58 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is closed.
            2022-08-19 10:43:58 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is opened.
            2022-08-19 10:43:58 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml 6047/6047 bytes are written.
            2022-08-19 10:43:58 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is closed.
            2022-08-19 10:43:58 WM_ENDSESSION
            2022-08-19 10:43:58 WM_DESTROY
            2022-08-23 12:10:06 WM_QUERYENDSESSION =====================================
            2022-08-23 12:10:07 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is opened.
            2022-08-23 12:10:07 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml 8256/8256 bytes are written.
            2022-08-23 12:10:07 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is closed.
            2022-08-23 12:10:07 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is opened.
            2022-08-23 12:10:07 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml 5434/5434 bytes are written.
            2022-08-23 12:10:07 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is closed.
            2022-08-23 12:10:07 WM_ENDSESSION
            2022-08-23 12:10:07 WM_DESTROY
            2022-08-23 23:44:57 WM_QUERYENDSESSION =====================================
            2022-08-23 23:44:58 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is opened.
            2022-08-23 23:44:58 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml 8256/8256 bytes are written.
            2022-08-23 23:44:58 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is closed.
            2022-08-23 23:44:58 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is opened.
            2022-08-23 23:44:58 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml 5430/5430 bytes are written.
            2022-08-23 23:44:58 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is closed.
            2022-08-23 23:44:58 WM_ENDSESSION
            2022-08-23 23:44:58 WM_DESTROY
            2022-09-12 14:54:17 WM_QUERYENDSESSION =====================================
            2022-09-12 14:54:17 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is opened.
            2022-09-12 14:54:17 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml 8352/8352 bytes are written.
            2022-09-12 14:54:17 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is closed.
            2022-09-12 14:54:17 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is opened.
            2022-09-12 14:54:17 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml 3707/3707 bytes are written.
            2022-09-12 14:54:17 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is closed.
            2022-09-12 14:54:17 WM_ENDSESSION
            2022-09-12 14:54:17 WM_DESTROY
            2022-09-14 01:23:48 WM_QUERYENDSESSION =====================================
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is opened.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml 8366/8366 bytes are written.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is closed.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is opened.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml 3709/3709 bytes are written.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is closed.
            2022-09-14 01:23:48 WM_QUERYENDSESSION =====================================
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is opened.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml 9398/9398 bytes are written.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\config.xml is closed.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is opened.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml 193/193 bytes are written.
            2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml is closed.
            2022-09-14 01:23:48 WM_ENDSESSION
            2022-09-14 01:23:48 WM_DESTROY

            pnedevP 1 Reply Last reply Reply Quote 2
            • pnedevP
              pnedev @Fabian Santiago
              last edited by

              @Fabian-Santiago ,
              Thank you. I hope it will be useful and give some insight on the cause of the problem.

              BR

              xomxX 1 Reply Last reply Reply Quote 0
              • xomxX
                xomx @pnedev
                last edited by

                @Fabian-Santiago

                Thanks for the log!

                Do you have your N++ autoupdate set ON? (Preferences -> MISC. -> Enable Notepad++ auto-updater checked)

                @pnedev

                This is the same pattern as in here.

                The relevant thing is the last surprising duplicate of the WM_QUERYENDSESSION log, where the session.xml file evidently gets emptied (“2022-09-14 01:23:48 C:\Users\fabian\AppData\Roaming\Notepad++\session.xml 193/193 bytes are written.”)

                So we are getting a little bit closer - now let’s discuss how this could happen.

                If there were slightly different times in the duplicate log items at the end, I could suspect some N++ multi-instancing problem or N++ zombie/crashed process behind, but we have the same log-time everywhere. So I do not think so.

                If it was a racing condition, the last two WM_QUERYENDSESSION items would probably be mixed together. So I do not think so.

                I’m wondering if it cannot be a coincidence with the N++ autoupdating.

                Any other thoughts?

                Andi KiisselA Fabian SantiagoF 2 Replies Last reply Reply Quote 2
                • Andi KiisselA
                  Andi Kiissel @xomx
                  last edited by

                  @xomx
                  At the same time config.xml gets 1032 bytes bigger. Quite a big difference.

                  xomxX 1 Reply Last reply Reply Quote 1
                  • Fabian SantiagoF
                    Fabian Santiago @xomx
                    last edited by

                    @xomx yes i do:

                    Screen Shot 2022-09-19 at 9.02.17 AM.png

                    1 Reply Last reply Reply Quote 1
                    • xomxX
                      xomx @Andi Kiissel
                      last edited by

                      @Andi-Kiissel

                      Maybe it could be interesting to see the content of such config.xml too.

                      Now about something else - I have just checked the relevant N++ shutdown source code and I have the following crazy idea (I have not tested/debugged that yet):

                      • the WM_QUERYENDSESSION and WM_CLOSE messages share the same code part
                      • at the standard (user initiated closing of the N++ app) N++ shutdown, the N++ receives only the WM_CLOSE one from these two
                      • when a Windows restart occurs, while the N++ is still opened, the N++ receives both of them, WM_QUERYENDSESSION 1st and the N++ executes the same code part as the WM_CLOSE, then returns TRUE (when an user did not cancelled the Windows restart/shutdown)
                      • when an app sent TRUE to the Windows OS as a response to the WM_QUERYENDSESSION, that app shutdown continues, so the app should obtain the WM_CLOSE sometime later!
                      • and I think that this “double-execution” of the same code part can be the culprit

                      Look at this part - I think that during the 1st execution all the opened files are closed, so at the 2nd execution the session has not any opened files to store!

                      If I am right, the solution is to handle the WM_QUERYENDSESSION and WM_CLOSE separately.

                      pnedevP 1 Reply Last reply Reply Quote 4
                      • pnedevP
                        pnedev @xomx
                        last edited by pnedev

                        @xomx said in Notepad++ lost track of open files / why?:

                        If I am right, the solution is to handle the WM_QUERYENDSESSION and WM_CLOSE separately.

                        I haven’t looked at the code myself yet but that is a very good assumption @xomx .

                        @Fabian-Santiago ,

                        Could you also share your Backup settings tab?
                        Thank you once again for the debug input.

                        Fabian SantiagoF 1 Reply Last reply Reply Quote 1
                        • Fabian SantiagoF
                          Fabian Santiago @pnedev
                          last edited by

                          @pnedev yes:

                          Screen Shot 2022-09-19 at 11.37.12 PM.png

                          1 Reply Last reply Reply Quote 2
                          • pnedevP
                            pnedev
                            last edited by

                            @xomx , All,

                            I suspect that on occasions the periodic session backup might be triggered while in the process of WM_QUERYENDSESSION but that needs further investigation.

                            BR

                            xomxX 1 Reply Last reply Reply Quote 1
                            • xomxX
                              xomx @pnedev
                              last edited by xomx

                              @pnedev

                              There is also report mentioning a possible coincidence with a pending N++ auto-update.

                              User has periodic backups enabled too.

                              1 Reply Last reply Reply Quote 1
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