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    Ctrl+Alt+S Save As... stopped working

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    • Mark OlsonM
      Mark Olson @markjessensap
      last edited by

      @markjessensap
      I can’t replicate this on my 8.6.4 install.

      1. Does that command work when you select File->Save As... from the main menu?
      2. Does it matter whether you run Notepad++ without plugins?
      1 Reply Last reply Reply Quote 2
      • M
        markjessensap
        last edited by

        Thanks Mark,

        Manually using Save As… works fine as always. It’s only the KB shortcut that isn’t working.

        Let me look into starting without plugins.

        1 Reply Last reply Reply Quote 0
        • M
          markjessensap
          last edited by

          OK, starting with “C:\Program Files\Notepad++\notepad++.exe” -noPlugin
          disabled all the plugins, but Ctrl+Alt+S still doesn’t work.

          Manually using File > Save As… works.

          Not sure what to try next.

          PeterJonesP CoisesC 2 Replies Last reply Reply Quote 0
          • PeterJonesP
            PeterJones @markjessensap
            last edited by

            @markjessensap said in Ctrl+Alt+S Save As... stopped working:

            Not sure what to try next.

            You said the shortcut mapper looked right… but does it show just normal, or is it highlighted red (indicating you have a shortcut conflict somewhere)?

            Download an official portable zipfile, unzip to a directory, and try running that portable copy. Does it work there?

            • If it does, then something in your configuration for your installed version is wrong, and you will need to investigate that more.
            • If it does not, then most likely something external to Notepad++ is causing Notepad++ to not receive Ctrl+Alt+S
              • I would check for AutoHotKey or other applications that create global keyboard shortcuts, or can hijack keystrokes in other applications
              • When I have used Remote Desktop to connect to my computer, the Alt key can be hijacked by the Remote Desktop interface, and won’t pass through to the remote machine, so I cannot use Alt shortcuts in a remote Notepad++ instance; so if you’ve got something like Remote Desktop or VNC or a Virtual Machine or other such wrapper, your Alt may be hijacked.

            If you never find the culprit, you could at least do a workaround for yourself, and just change the keyboard shortcut for Save As… to some memorable-for-you shortcut that’s different than the default Ctrl+Alt+S.

            M 1 Reply Last reply Reply Quote 1
            • CoisesC
              Coises @markjessensap
              last edited by

              @markjessensap said in Ctrl+Alt+S Save As... stopped working:

              OK, starting with “C:\Program Files\Notepad++\notepad++.exe” -noPlugin
              disabled all the plugins, but Ctrl+Alt+S still doesn’t work.

              Manually using File > Save As… works.

              Not sure what to try next.

              To attempt to narrow down the problem, I would try a couple things just as a test.

              First — does Ctrl+S work to save? If you open a new tab and type a couple letters, then use Ctrl+S, does the Save As dialog open?

              Assuming those things work as expected:

              In the shortcut mapper, remove Ctrl+Alt+S from Save As…; then try Ctrl+Alt+S and make sure it doesn’t do anything. Assuming it doesn’t:

              Remove Ctrl+S from Save, then set Save to Ctrl+Alt+S. See if Ctrl+Alt+S now saves. Assuming it does:

              Set Save As… to Ctrl+S and see if Ctrl+S now opens the Save As… dialog.

              I’m not sure what to expect or what various results will mean, but if it were me, that’s what I would do next to try to figure out whether the problem is with the command, the shortcut or something else.

              M 1 Reply Last reply Reply Quote 2
              • xomxX
                xomx
                last edited by

                @markjessensap

                Maybe some external app running hijacked that combo. If this is the case, this will help: https://github.com/ITachiLab/hotkey-detective

                Just launch the HotkeyDetective.exe with admin-rights (right-click > Run as administrator), press the problematic Ctrl+Alt+S combo and see:
                hotkey-detective.png

                1 Reply Last reply Reply Quote 5
                • M
                  markjessensap @PeterJones
                  last edited by

                  @PeterJones The shortcut mapper didn’t show any conflicts. Nothing red, just normal. The portable version works the same way. Ctrl+Alt+S does nothing. I checked the other apps and Windows and nothing else uses Ctrl+Alt+S. Oh, and I don’t use remote desktops.

                  Thanks!

                  Alan KilbornA 1 Reply Last reply Reply Quote 0
                  • Alan KilbornA
                    Alan Kilborn @markjessensap
                    last edited by Alan Kilborn

                    @markjessensap said in Ctrl+Alt+S Save As... stopped working:

                    checked the other apps and Windows and nothing else uses Ctrl+Alt+S

                    Time to do the HotkeyDetective thing!

                    I don’t use remote desktops.

                    Why are you bringing that into the conversation?

                    1 Reply Last reply Reply Quote 0
                    • M
                      markjessensap @Coises
                      last edited by

                      @Coises Yes, Ctrl+S does Save As… in a new tab/doc.
                      I removed Ctrl+Alt+S, restarted Notepad++ and Ctrl+Alt+S still does nothing.
                      I put Ctrl+Alt+S back as Save As…, restarted Notepad++, and it still does nothing.
                      I tried to make Save As… Ctrl+S and that showed as a conflict with Save.
                      I cleared both Save As… and Save. I made Save As… Ctrl+S and it worked as Save As…

                      I unfortunately don’t have the permissions to run hotkey-detective on this system.

                      Final solution: I cleared Save All and made Save As… Ctrl+Shift+S

                      1 Reply Last reply Reply Quote 0
                      • M
                        markjessensap
                        last edited by

                        I unfortunately don’t have the permissions to run hotkey-detective on this system.

                        I’m just going to settle for using Ctrl+Shift+S for Save As…

                        Thanks everyone for help!

                        1 Reply Last reply Reply Quote 0
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