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Instant crash at launch

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  • K
    klepsydra
    last edited by Sep 28, 2015, 5:49 PM

    Help, no matter how many time I wipe and reinstall (now at v. 6.8.3), nor whether I launch as user or admin, a window never appears. Process Hacker/manager shows a process named “notepad++.exe” came into existence and ended right away,. Win 8.1 64bit. I had manually cleared %AppData%\Roaming\Notepad++ and remnants under C:\Program Files (x86)\Notepad++ (including old *.xml , plugins, etc.), Take Ownership of those dirs, but nothing seemed to matter before retrying.

    Event Log had:
    Faulting application name: notepad++.exe, version: 6.8.3.0, time stamp: 0x55e8c674
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc000041d
    Fault offset: 0x773b0309
    Faulting process id: 0x1a60
    Faulting application start time: 0x01d0f96c2ff3b77b
    Faulting application path: C:\Program Files (x86)\Notepad++\notepad++.exe
    Faulting module path: unknown
    Report Id: 6e8c4b7b-655f-11e5-82a2-f4b7e28801ee
    Faulting package full name:
    Faulting package-relative application ID:

    and:
    Fault bucket 107573163618, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: notepad++.exe
    P2: 6.8.3.0
    P3: 55e8c674
    P4: StackHash_66dd
    P5: 0.0.0.0
    P6: 00000000
    P7: c000041d
    P8: PCH_03_FROM_SciLexer+0x0003555E
    P9:
    P10:

    Attached files:
    C:\Users\master\AppData\Local\Temp\WERF229.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\master\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_notepad++.exe_8bfc9b1f13ab48174e428c7846d57254aee15e5_0111fceb_1b32f4d9

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 6e8c4b7b-655f-11e5-82a2-f4b7e28801ee
    Report Status: 0
    Hashed bucket: 6266d015343a04260812526963d07c3e

    but no solutions had ever come from Microsoft, despite their auto-error upload/checking.
    This has been going on for about 2-3 month now, not sure. My Windows OS is pretty new and clean…I am not about to muck with drivers, reinstalling it/snapshot rollback, etc.

    1 Reply Last reply Reply Quote 0
    • K
      klepsydra
      last edited by Oct 26, 2015, 7:41 PM

      At my wit’s end, I exhaustively moved aside files one by one in C:\Program Files (x86)\Notepad++
      to see was preventing startup (without even an error box).
      Finally, moving plugins/NppExternalLexers.dll into the disabled folder made the program reappear, with old session, styles and all!

      1 Reply Last reply Reply Quote 1
      • I
        informatik01
        last edited by Jul 22, 2016, 3:34 PM

        I confirm this issue.

        Today I have installed PowerShell Lexer thru Plugin Manager and after restart Notepad++ could not launch.
        Investigating the “plugin” folder (inside the Notepadd++ installation) I found (by observing Date Installed/Modified ) this NppExternalLexers.dll file. After moving it to the “disabled” folder Notepad++ can launch without any problem.

        C 1 Reply Last reply Jul 23, 2016, 12:03 AM Reply Quote 1
        • C
          Claudia Frank @informatik01
          last edited by Jul 23, 2016, 12:03 AM

          @Levan-Kekelidze

          did the same right now and don’t have the problem.

          Notepad++ v6.9
          Build time : Feb 21 2016 - 21:27:55
          Path : D:\ProgramData\notepad++_newest\notepad++.exe
          Admin mode : OFF
          Local Conf mode : ON
          OS : Windows 7
          Plugins : AnalysePlugin.dll ColorPicker.dll ComparePlugin.dll CustomizeToolbar.dll Demo.dll Explorer.dll LanguageHelp.dll LuaScript.dll mimeTools.dll NppConverter.dll NppExec.dll NppExport.dll NppExternalLexers.dll NppFTP.dll PluginManager.dll PreviewHTML.dll PythonScript.dll PythonShell.dll SpellChecker.dll XMLTools.dll

          Cheers
          Claudia

          1 Reply Last reply Reply Quote 0
          • G
            Gakubuchi
            last edited by Jan 26, 2017, 8:37 AM

            I know it is an old post, but in my case the offending plugin was NppFTP. Moving it to the “disabled” folder did the job.
            If I try to install it again, the same behaviour occurs: crash on start-up.
            As I don’t use it, I’ll leave it as disabled.

            I hope it is useful for someone.

            1 Reply Last reply Reply Quote 0
            • C
              chcg
              last edited by Jan 27, 2017, 4:36 PM

              nppftp with which version of n++? Current 7.3.1? Could you add the debug info like above about the used vesions and the installed plugins apart from nppftp.

              1 Reply Last reply Reply Quote 0
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