Not able to see japanese characters

[pranjal mathur]

I am not able able to see Japanese characters in my notepad++. they seem to be unsupported. kindly help me sort this

[Claudia Frank]

@pranjal-mathur

First start by describing your problem more clearly.
Which version of npp do you use? (menu ? -> debug-info)
Which operating system version?
How do you load the file and what can you see?
Which encoding did you choose and are you sure that the
file you open is using the same codec?

Cheers
Claudia

[pranjal mathur]

Debug Info-
Notepad++ v7.3.1 (32-bit)
Build time : Jan 17 2017 - 00:21:10
Path : C:\Program Files (x86)\Notepad++\notepad++.exe
Admin mode : OFF
Local Conf mode : OFF
OS : Windows 7
Plugins : mimeTools.dll NppConverter.dll NppExport.dll PluginManager.dll

I am using windows 7 with notepad ++ 7.3.1(32 bit)
I opened an XML file with some Japanese text and instead of the Japanese text there were ‘?’.
encoding- UCS-2 LE BOM. I used to open the same file with same encoding in notepad++ 6.9 earlier. I changed my system and installed this new system, since then I am facing this problem.

[Claudia Frank]

@pranjal-mathur

as not every font is capable to show all symbols, I would try to use a different font
because you see the text as ?, which looks like a replacement for missing symbols.

Cheers
Claudia

[pranjal mathur]

Hi Claudia
I tried using different fonts, but it did not work.

[Claudia Frank]

@pranjal-mathur

Same result or different result but not solved.
By any change - could you upload the xml for testing?
Or create one which shows the behavior.

Cheers
Claudia