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    Notepad++ hangs when clicked on Styler when defining your language.

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    • zaki khanZ
      zaki khan
      last edited by

      Hi Team

      I recently started exploring the option in Notepad++ and was trying to define my own language. My plan is to highlight few specific words when I open any fine.

      Now, When I try to define my language and click on the tab “Keywords Lists” and then to Styler, the notepad++ console just hangs and does not allow me to do anything. The only option I am left with is to exit notepad++ and reopen it.

      This is what it shows in event logs.

      I tried different notepad++ versions with all plugins disabled as well . Still no luck

      Log Name: Application
      Source: Windows Error Reporting
      Date: 14/02/2019 10:21:41 AM
      Event ID: 1001
      Task Category: None
      Level: Information
      Keywords: Classic
      User: N/A
      Computer: 018761-1.data3.com.au
      Description:
      Fault bucket 1543498961250938302, type 5
      Event Name: AppHangB1
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: notepad++.exe
      P2: 7.5.6.0
      P3: 5aaef6a1
      P4: 664c
      P5: 67247104
      P6:
      P7:
      P8:
      P9:
      P10:

      Attached files:
      \?\C:\Users\zkhan\AppData\Local\Temp\WER73BB.tmp.version.xml
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER73BC.tmp.WERInternalMetadata.xml
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER73DD.tmp.xml
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER73DB.tmp.csv
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER740B.tmp.txt
      \?\C:\Users\zkhan\AppData\Local\Temp\WER740D.tmp.xml
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER741D.tmp.dmp
      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_notepad++.exe_157bb3dbb9ddbac16e4c33cecd6b4a509578ed1_9016662a_cab_31ad7a82\memory.hdmp
      \?\C:\Users\zkhan\AppData\Local\Temp\WER7A87.tmp.WERDataCollectionStatus.txt
      WERGenerationLog.txt

      These files may be available here:
      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_notepad++.exe_157bb3dbb9ddbac16e4c33cecd6b4a509578ed1_9016662a_5bc58139

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: 59754eac-86c7-48f2-8657-20c969094cc3
      Report Status: 268435456
      Hashed bucket: b8c10b0e09193d37356b9c20a08bedbe
      Cab Guid: 0
      Event Xml:
      <Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
      <System>
      <Provider Name=“Windows Error Reporting” />
      <EventID Qualifiers=“0”>1001</EventID>
      <Level>4</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime=“2019-02-13T23:21:41.343951100Z” />
      <EventRecordID>4705</EventRecordID>
      <Channel>Application</Channel>
      <Computer>018761-1.data3.com.au</Computer>
      <Security />
      </System>
      <EventData>
      <Data>1543498961250938302</Data>
      <Data>5</Data>
      <Data>AppHangB1</Data>
      <Data>Not available</Data>
      <Data>0</Data>
      <Data>notepad++.exe</Data>
      <Data>7.5.6.0</Data>
      <Data>5aaef6a1</Data>
      <Data>664c</Data>
      <Data>67247104</Data>
      <Data>
      </Data>
      <Data>
      </Data>
      <Data>
      </Data>
      <Data>
      </Data>
      <Data>
      </Data>
      <Data>
      \?\C:\Users\zkhan\AppData\Local\Temp\WER73BB.tmp.version.xml
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER73BC.tmp.WERInternalMetadata.xml
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER73DD.tmp.xml
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER73DB.tmp.csv
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER740B.tmp.txt
      \?\C:\Users\zkhan\AppData\Local\Temp\WER740D.tmp.xml
      \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER741D.tmp.dmp
      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_notepad++.exe_157bb3dbb9ddbac16e4c33cecd6b4a509578ed1_9016662a_cab_31ad7a82\memory.hdmp
      \?\C:\Users\zkhan\AppData\Local\Temp\WER7A87.tmp.WERDataCollectionStatus.txt
      WERGenerationLog.txt</Data>
      <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_notepad++.exe_157bb3dbb9ddbac16e4c33cecd6b4a509578e

      Here is the output from report file.

      Version=1
      EventType=AppHangB1
      EventTime=131945736978482196
      ReportType=1
      Consent=1
      UploadTime=131945737001747363
      ReportStatus=268435456
      ReportIdentifier=6eb7c3a3-3e79-47ab-a1ee-13f2854f5c31
      IntegratorReportIdentifier=59754eac-86c7-48f2-8657-20c969094cc3
      Wow64Host=34404
      Wow64Guest=332
      NsAppName=notepad++.exe
      OriginalFilename=Notepad++.exe
      AppSessionGuid=000052b8-0001-0015-e726-c60ff2c3d401
      TargetAppId=W:0006ee610574b1c02393069bcf5818aea20600000904!000031de7aa69da63aa7a2002cd8f6b7012791a3f13a!notepad++.exe
      TargetAppVer=2018//03//18:23:30:41!2897a2!notepad++.exe
      BootId=4294967295
      HeapdumpAttached=1
      TargetAsId=20093
      Response.BucketId=b8c10b0e09193d37356b9c20a08bedbe
      Response.BucketTable=5
      Response.LegacyBucketId=1543498961250938302
      Response.type=4
      Sig[0].Name=Application Name
      Sig[0].Value=notepad++.exe
      Sig[1].Name=Application Version
      Sig[1].Value=7.5.6.0
      Sig[2].Name=Application Timestamp
      Sig[2].Value=5aaef6a1
      Sig[3].Name=Hang Signature
      Sig[3].Value=664c
      Sig[4].Name=Hang Type
      Sig[4].Value=67247104
      DynamicSig[1].Name=OS Version
      DynamicSig[1].Value=10.0.17134.2.0.0.256.4
      DynamicSig[2].Name=Locale ID
      DynamicSig[2].Value=3081
      DynamicSig[22].Name=Additional Hang Signature 1
      DynamicSig[22].Value=664c6b0f4d78459c05997d190cbf2f4d
      DynamicSig[23].Name=Additional Hang Signature 2
      DynamicSig[23].Value=6707
      DynamicSig[24].Name=Additional Hang Signature 3
      DynamicSig[24].Value=67078e5e313f4015d4b7b6a2504fd217
      DynamicSig[25].Name=Additional Hang Signature 4
      DynamicSig[25].Value=664c
      DynamicSig[26].Name=Additional Hang Signature 5
      DynamicSig[26].Value=664c6b0f4d78459c05997d190cbf2f4d
      DynamicSig[27].Name=Additional Hang Signature 6
      DynamicSig[27].Value=6707
      DynamicSig[28].Name=Additional Hang Signature 7
      DynamicSig[28].Value=67078e5e313f4015d4b7b6a2504fd217
      UI[3]=Notepad++ : a free (GNU) source code editor is not responding
      UI[4]=If you close the program, you might lose information.
      UI[5]=Close the program
      UI[6]=Close the program
      State[0].Key=Transport.DoneStage1
      State[0].Value=1
      OsInfo[0].Key=vermaj
      OsInfo[0].Value=10
      OsInfo[1].Key=vermin
      OsInfo[1].Value=0
      OsInfo[2].Key=verbld
      OsInfo[2].Value=17134
      OsInfo[3].Key=ubr
      OsInfo[3].Value=472
      OsInfo[4].Key=versp
      OsInfo[4].Value=0
      OsInfo[5].Key=arch
      OsInfo[5].Value=9
      OsInfo[6].Key=lcid
      OsInfo[6].Value=1033
      OsInfo[7].Key=geoid
      OsInfo[7].Value=12
      OsInfo[8].Key=sku
      OsInfo[8].Value=4
      OsInfo[9].Key=domain
      OsInfo[9].Value=1
      OsInfo[10].Key=prodsuite
      OsInfo[10].Value=256
      OsInfo[11].Key=ntprodtype
      OsInfo[11].Value=1
      OsInfo[12].Key=platid
      OsInfo[12].Value=10
      OsInfo[13].Key=sr
      OsInfo[13].Value=0
      OsInfo[14].Key=tmsi
      OsInfo[14].Value=20063
      OsInfo[15].Key=osinsty
      OsInfo[15].Value=2
      OsInfo[16].Key=iever
      OsInfo[16].Value=11.472.17134.0-11.0.101
      OsInfo[17].Key=portos
      OsInfo[17].Value=0
      OsInfo[18].Key=ram
      OsInfo[18].Value=8073
      OsInfo[19].Key=svolsz
      OsInfo[19].Value=235
      OsInfo[20].Key=wimbt
      OsInfo[20].Value=0
      OsInfo[21].Key=blddt
      OsInfo[21].Value=180410
      OsInfo[22].Key=bldtm
      OsInfo[22].Value=1804
      OsInfo[23].Key=bldbrch
      OsInfo[23].Value=rs4_release
      OsInfo[24].Key=bldchk
      OsInfo[24].Value=0
      OsInfo[25].Key=wpvermaj
      OsInfo[25].Value=0
      OsInfo[26].Key=wpvermin
      OsInfo[26].Value=0
      OsInfo[27].Key=wpbuildmaj
      OsInfo[27].Value=0
      OsInfo[28].Key=wpbuildmin
      OsInfo[28].Value=0
      OsInfo[29].Key=osver
      OsInfo[29].Value=10.0.17134.472.amd64fre.rs4_release.180410-1804
      OsInfo[30].Key=buildflightid
      OsInfo[31].Key=edition
      OsInfo[31].Value=Enterprise
      OsInfo[32].Key=ring
      OsInfo[33].Key=expid
      OsInfo[34].Key=containerid
      OsInfo[35].Key=containertype
      OsInfo[36].Key=edu
      OsInfo[36].Value=0
      FriendlyEventName=Stopped responding and was closed
      ConsentKey=AppHangXProcB1
      AppName=Notepad++ : a free (GNU) source code editor
      AppPath=C:\Program Files (x86)\Notepad++\notepad++.exe
      ReportDescription=A problem caused this program to stop interacting with Windows.
      NsPartner=windows
      NsGroup=windows8
      ApplicationIdentity=D263A9CE6F1C2A124FA32562D8BAB02E
      MetadataHash=-349218174

      Please help.

      Meta ChuhM 1 Reply Last reply Reply Quote 0
      • Meta ChuhM
        Meta Chuh moderator @zaki khan
        last edited by

        welcome to the notepad++ community, @zaki-khan

        i can not reproduce this on a copy of your installed notepad++ 7.5.6, as well as on the latest 7.6.3.
        we will need more information by trying out the following on your system:

        • please download a portable notepad++ version 7.6.3 from >>> here <<< (npp.7.6.3.bin.zip)
          the portable version will not get in conflict and not modify anything of your currently installed version.

        • extract npp.7.6.3.bin.zip to a folder on your desktop.

        • open this extracted folder and run notepad++.exe by double clicking on it.

        • create a new test dummy udl and try if it still hangs, as soon as you click on any of the 8 styler buttons at the keywords lists.

        1 Reply Last reply Reply Quote 2
        • zaki khanZ
          zaki khan
          last edited by

          That seems to have taken care of…

          Not sure what was making the issue … I guess the only difference was I was using .exe to download and install, and it was not sitting on the desktop.

          Thanks.

          Meta ChuhM 1 Reply Last reply Reply Quote 2
          • Meta ChuhM
            Meta Chuh moderator @zaki khan
            last edited by

            @zaki-khan

            that is a good thing.

            if you want you can now compare the differences (plugins, etc) between your new portable version 7.6.3 x86 and your old installed 7.5.6 x86 to find the problem within your old install.

            or you can keep using the portable version, as it is fully featured, and has the advantage that everything is contained inside this folder, making it possible to duplicate at will, or run a duplicate from a usb drive on any other machine.

            1 Reply Last reply Reply Quote 2
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