Notepad++ 7.8 crashes

Christoph Eder

Hi all,

a user of mine has a problem with crashing notepad++ 7.8

Here is the eventlog error:

Faulting application name: notepad++.exe, version: 7.8.0.0, time stamp: 0x5d9a7171
Faulting module name: MenuIcons.dll, version: 1.2.2.0, time stamp: 0x58a2f7d4
Exception code: 0xc0000409
Fault offset: 0x0000000000002db7
Faulting process id: 0x2278
Faulting application start time: 0x01d5832d077faba7
Faulting application path: C:\Program Files\Notepad++\notepad++.exe
Faulting module path: C:\Program Files\Notepad++\plugins\MenuIcons\MenuIcons.dll
Report Id: 479e5797-ef20-11e9-858a-005056832d4c

OS is Windows 7 64bit
What can be the problem here?

Ekopalypse

@Christoph-Eder said in Notepad++ 7.8 crashes:

MenuIcons.dll,

This plugin seems to be the problem, removing it might help.

Christoph Eder

@Ekopalypse said in Notepad++ 7.8 crashes:

MenuIcons.dll

And how can it be removed if the user can’t start the application?

Alan Kilborn

@Christoph-Eder

Rename the DLL so that it doesn’t have a .dll extension.

Christoph Eder

Thank you. That helped.