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Notepad++ 7.8 crashes

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  • C
    Christoph Eder
    last edited by Oct 15, 2019, 7:53 AM

    Hi all,

    a user of mine has a problem with crashing notepad++ 7.8

    Here is the eventlog error:

    Faulting application name: notepad++.exe, version: 7.8.0.0, time stamp: 0x5d9a7171
    Faulting module name: MenuIcons.dll, version: 1.2.2.0, time stamp: 0x58a2f7d4
    Exception code: 0xc0000409
    Fault offset: 0x0000000000002db7
    Faulting process id: 0x2278
    Faulting application start time: 0x01d5832d077faba7
    Faulting application path: C:\Program Files\Notepad++\notepad++.exe
    Faulting module path: C:\Program Files\Notepad++\plugins\MenuIcons\MenuIcons.dll
    Report Id: 479e5797-ef20-11e9-858a-005056832d4c

    OS is Windows 7 64bit
    What can be the problem here?

    E 1 Reply Last reply Oct 15, 2019, 11:21 AM Reply Quote 0
    • E
      Ekopalypse @Christoph Eder
      last edited by Oct 15, 2019, 11:21 AM

      @Christoph-Eder said in Notepad++ 7.8 crashes:

      MenuIcons.dll,

      This plugin seems to be the problem, removing it might help.

      1 Reply Last reply Reply Quote 1
      • C
        Christoph Eder
        last edited by Oct 15, 2019, 1:17 PM

        @Ekopalypse said in Notepad++ 7.8 crashes:

        MenuIcons.dll

        And how can it be removed if the user can’t start the application?

        A 1 Reply Last reply Oct 15, 2019, 1:19 PM Reply Quote 0
        • A
          Alan Kilborn @Christoph Eder
          last edited by Oct 15, 2019, 1:19 PM

          @Christoph-Eder

          Rename the DLL so that it doesn’t have a .dll extension.

          1 Reply Last reply Reply Quote 2
          • C
            Christoph Eder
            last edited by Oct 15, 2019, 2:16 PM

            Thank you. That helped.

            1 Reply Last reply Reply Quote 0
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