Update Error - Unsupported 16-Bit Application

FrowieD

Hello,
NPP tells me that there is an update available but when I try to install it I get the following error:

Unsupported 16-Bit Application
The program or feature “??\C:\Users\MyUserID\AppData\local\Temp\npp.7.8.2.Installerr.x64.exe” cannot start or run due to incompatibility with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.

I am running Windows 10 Pro V.1909 build 18363.535, a 64-bit OS on an x64-based processor. I have not previously had a problem updating NPP. I would be grateful for any helpful suggestions.

Thanks,
Frowie

Ekopalypse

@FrowieD said in Update Error - Unsupported 16-Bit Application:

“??\C:\Users\MyUserID\AppData\local\Temp\npp.7.8.2.Installerr.x64.exe”

Could it be that it was an incomplete download?
In addition, which npp version do you currently run?
Can you post the debug-info? (available from the last menu item, the ? menu)
What confuses me is the second r in the following string
“??\C:\Users\MyUserID\AppData\local\Temp\npp.7.8.2.Installerr.x64.exe”

Alan Kilborn

@Ekopalypse said in Update Error - Unsupported 16-Bit Application:

the second r

Gotta be a typo; the OP must have retyped the contents of a message box, and got it wrong. BTW, I’ve noticed that a lot of the message boxes in N++ have a hidden ctrl+c copy capability. Probably the the OP’s message box wasn’t one of these.