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    Layout breaks after a few days

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    • FlorianSchaetz
      FlorianSchaetz last edited by

      Hello,

      used notepad++ for years, but suddenly, the layout broke completely. Removed all plugins, still broken. Reinstalled it, looks fine. Now, few days afterwards, suddenly the layout is broken again (no plugins added yet). Anyone got an idea what the problem might be? Version is 7.9.5.

      Capture.JPG

      PeterJones 1 Reply Last reply Reply Quote 0
      • Ekopalypse
        Ekopalypse last edited by

        @FlorianSchaetz

        If the problem still occurs, can you share your config.xml file?
        Depending on your installation, the active file is either the one in the installation directory or the file in %APPDATA%\notepad++.
        Just double check if there is sensitive data before you share it.

        FlorianSchaetz 1 Reply Last reply Reply Quote 0
        • PeterJones
          PeterJones @FlorianSchaetz last edited by

          @FlorianSchaetz ,

          Could you also supply your ?-menu Debug Info

          related discussions

          • https://community.notepad-plus-plus.org/topic/20996/tabs-are-floating-after-upgrade-to-7-9-5
          • https://community.notepad-plus-plus.org/topic/20997/odd-margins-around-window

          official issue:

          • https://github.com/notepad-plus-plus/notepad-plus-plus/issues/9760
          • https://github.com/notepad-plus-plus/notepad-plus-plus/issues/9717
          FlorianSchaetz 1 Reply Last reply Reply Quote 0
          • FlorianSchaetz
            FlorianSchaetz @PeterJones last edited by

            Ironically, now it seems fine (no clue why, didn’t change anything and the last time it happened only a re-install helped), but I do not doubt that it will break again.

            @PeterJones The Debug Info:

            Notepad++ v7.9.5   (64-bit)
            Build time : Mar 21 2021 - 02:13:17
            Path : C:\Program Files\Notepad++\notepad++.exe
            Admin mode : OFF
            Local Conf mode : OFF
            OS Name : Windows 10 Pro (64-bit) 
            OS Version : 2009
            OS Build : 19042.928
            Current ANSI codepage : 1252
            Plugins : mimeTools.dll NppConverter.dll NppExport.dll
            
            PeterJones 1 Reply Last reply Reply Quote 1
            • FlorianSchaetz
              FlorianSchaetz @Ekopalypse last edited by

              @Ekopalypse I would like to post the config.xml, but the spam plugin here tells me it’s spam.

              Ekopalypse 1 Reply Last reply Reply Quote 0
              • Ekopalypse
                Ekopalypse @FlorianSchaetz last edited by

                @FlorianSchaetz

                you could post it at https://pastebin.com/

                FlorianSchaetz 1 Reply Last reply Reply Quote 0
                • FlorianSchaetz
                  FlorianSchaetz @Ekopalypse last edited by

                  @Ekopalypse https://pastebin.com/V02cdv1g

                  Ekopalypse 2 Replies Last reply Reply Quote 2
                  • Ekopalypse
                    Ekopalypse @FlorianSchaetz last edited by

                    @FlorianSchaetz

                    Seems to be a valid xml file and when I use it, it looks ok.
                    The only differences I see at the moment is that I am still using Windows 7 and a portable version.
                    I need to set up a new Windows 10 VM and run the test again.

                    Curious: are you using window manager software like.
                    https://www.nvidia.com/en-us/design-visualization/software/rtx-desktop-manager/ or similar from AMD etc. ?

                    1 Reply Last reply Reply Quote 1
                    • PeterJones
                      PeterJones @FlorianSchaetz last edited by PeterJones

                      @FlorianSchaetz said in Layout breaks after a few days:

                      OS Version : 2009
                      OS Build : 19042.928

                      Note, @FlorianSchaetz has Windows 10, version 2009. That’s a definite pattern with the other complaints about the same issue. I am quite confident this issue has something to do with the most recent Windows 10 update – though maybe in combo with other factors.

                      Ekopalypse 1 Reply Last reply Reply Quote 1
                      • Ekopalypse
                        Ekopalypse @FlorianSchaetz last edited by

                        @FlorianSchaetz

                        just in case you are wondering why I am asking about the window manager software.
                        I ran into this issue and figured that maybe your problem is just another type of strange behavior caused by these applications.

                        1 Reply Last reply Reply Quote 2
                        • Ekopalypse
                          Ekopalypse @PeterJones last edited by

                          @PeterJones - Windows 10, maybe, but on the other hand it’s the current version and if it broke npp I’d expect a lot more complaints, but you’re right, Windows 10 updates are much less stable these days.

                          PeterJones 1 Reply Last reply Reply Quote 0
                          • PeterJones
                            PeterJones @Ekopalypse last edited by

                            @Ekopalypse said in Layout breaks after a few days:

                            I’d expect a lot more complaints

                            We’re getting new reports nearly every day. That’s getting more complaints than just about any other issue I’ve seen on Notepad++. And now it’s been confirmed that it’s not just v7.9.5.

                            1 Reply Last reply Reply Quote 0
                            • Ekopalypse
                              Ekopalypse last edited by

                              I managed to install that version

                              e5bb1a4a-fcf7-4d6d-b675-bb44ebdb0e68-image.png

                              but so far I haven’t seen the reported problem, but as OP mentioned, it might occur at a later time.
                              Hopefully it won’t take too long.

                              1 Reply Last reply Reply Quote 2
                              • M
                                Madzilla last edited by

                                I had the same issue. npp is not the only application affected for me. I also had issues with other apps rendering panels inside of the application window (MS SQL Management Studio) and some other apps are not restoring properly after being minimized. In the MS SQL Management Studio app, Error dialogs would appear when the problem occurs, stating “Failed to create window handle for pane - (mscorlib)”

                                I’m using a Radeon video card so I don’t think it is related to nvidia video drivers specifically.

                                Uninstalling the following Windows Update resolved the issue for me!

                                2021-04 Cumulative Update for Windows 10 (KB5001330) OS Build 19042.928 - https://support.microsoft.com/en-us/topic/april-13-2021-kb5001330-os-builds-19041-928-and-19042-928-cead30cd-f284-4115-a42f-d67fec538490

                                I am now running on the following and can no longer reproduce the rendering issues in npp or any of the other affected apps (Microsoft SSMS, Slack)

                                My working configuration is reporting as follows:

                                OS Name : Windows 10 Pro (64-bit)
                                OS Version : 2009
                                OS Build : 19042.870

                                1 Reply Last reply Reply Quote 2
                                • Denis Bello
                                  Denis Bello last edited by

                                  24249f7f-a921-4273-8359-921fccaa0ee1-image.png
                                  Same thing is happening to me. Work PC, so can’t uninstall updates. So far no other software is having the same issues.

                                  Alan Kilborn 1 Reply Last reply Reply Quote 0
                                  • Alan Kilborn
                                    Alan Kilborn @Denis Bello last edited by

                                    @Denis-Bello said in Layout breaks after a few days:

                                    Same thing is happening to me. Work PC, so can’t uninstall updates.

                                    I guess you’d better show your I.T. department this discussion thread and tell them to rollback this Windows update off your PC. :-)

                                    Actually, this is quite a strange situation, as usually I.T. depts are very slow to jump on new Windows updates, and typically don’t allow Windows updates to just be pushed on Microsoft’s whim. Well, at least this is how it goes with the I.T. depts I have experience with (larger companies).

                                    1 Reply Last reply Reply Quote 0
                                    • FlorianSchaetz
                                      FlorianSchaetz last edited by FlorianSchaetz

                                      Since it stopped for me without having to uninstall any update, not sure if this is really required. Unsure if this is now “fixed” or if it will happen again.

                                      Otherwise, no, not running any window manager software or similar, but I have an Nvidia card.

                                      1 Reply Last reply Reply Quote 0
                                      • FlorianSchaetz
                                        FlorianSchaetz last edited by

                                        Ok, happened again now.

                                        PeterJones 1 Reply Last reply Reply Quote 0
                                        • PeterJones
                                          PeterJones @FlorianSchaetz last edited by

                                          @FlorianSchaetz ,

                                          Could you try updating your nVidia drivers? That has helped some other users with nVidia cards (acknowledging that users like @Madzilla have seen the problem without nVidia cards or drivers installed).

                                          FlorianSchaetz 1 Reply Last reply Reply Quote 0
                                          • FlorianSchaetz
                                            FlorianSchaetz @PeterJones last edited by

                                            @PeterJones My drivers are current, pretty much always, since I update automatically.

                                            PeterJones 1 Reply Last reply Reply Quote 0
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