Many times, colors disappear

KenHorse2

I’ve been a staunch supporter and user of NotePad++ for a long time. I use it a lot for editing PHP code.

I am running the latest update and maybe 1 out of 10 launches result in no color showing for any of the PHP elements. It’s all white text (I am running Ruby Blue theme with all default color selections).

Sometimes closing and relaunching fixes it and the correct colors are displayed but many times, it makes no difference and it opens with all the text white again

I am running Win10 Home, Version 10.0.19043 Build 19043 if that makes any difference.

Lycan Thrope

@kenhorse2 ,
The folks here will be able to help you better if you also post your debug info that you can get by going to the ? menu option and selecting the Debug Info... selection and click the copy to clipboard and paste it in a message here.

Lee

KenHorse2

@lycan-thrope said in Many times, colors disappear:

@kenhorse2 ,
The folks here will be able to help you better if you also post your debug info that you can get by going to the ? menu option and selecting the Debug Info... selection and click the copy to clipboard and paste it in a message here.

Lee

Sorry about that

Notepad++ v8.1.9.3 (64-bit)
Build time : Dec 6 2021 - 19:21:37
Path : C:\Notepad++\notepad++.exe
Command Line : C:\global.php
Admin mode : OFF
Local Conf mode : OFF
Cloud Config : OFF
OS Name : Windows 10 Home (64-bit)
OS Version : 2009
OS Build : 19043.1415
Current ANSI codepage : 1252
Plugins : ComparePlugin.dll DSpellCheck.dll mimeTools.dll NppConverter.dll NppExport.dll

KenHorse2

@kenhorse2 Guess I am SOL…

PeterJones

@kenhorse2 ,

Almost everyone here is just a fellow user of Notepad++ (hence the name “Notepad++ Community”, not “Notepad++ Paid Support”). Thus, if we haven’t seen your problem, or don’t have ideas on how to debug it, there’s not much we can do. And you haven’t given us much to go on: presumably, anyone here who does use PHP regularly hasn’t seen a 10% failure rate of the PHP lexer. Which means likely, the problem is on your end, or very rare for the vast majority of users.

if you gave us more information (maybe an example PHP file that shows the problem for you), there might be more for us to work with.

You could try turning off plugins: rename c:\notepad++\plugins\ folder to c:\notepad++\xplugins temporarily, or run notepad++ with the -noPlugin command line option to see if the problem goes away. If either of these work, then one of your plugins is causing the problem.

You could try seeing if the same thing happens with the default theme instead of the ruby blue theme – maybe there’s some setting in the theme that sometimes confuses Notepad++.