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Lost my all files , its repeated issue , however backup is enabled but need unsaved file too

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  • Y
    yogendra Singh rathotre
    last edited by Apr 12, 2023, 2:06 AM

    Re: [I lost open tabs and probably](files! HELP!)

    T 1 Reply Last reply Apr 12, 2023, 3:32 AM Reply Quote 0
    • T
      Terry R @yogendra Singh rathotre
      last edited by Apr 12, 2023, 3:32 AM

      @yogendra-Singh-rathotre
      Read the FAQ post called
      Periodic Backup vs AutoSave Plugin
      and then take heed of the recommendations. Otherwise you will find yourself in the same situation in the future.

      Terry

      Y 1 Reply Last reply Apr 21, 2023, 5:32 PM Reply Quote 2
      • Y
        yogendra Singh rathotre @Terry R
        last edited by Apr 21, 2023, 5:32 PM

        @Terry-R hi can you suggest the way forward or share the path so that i could restore my all files .

        P 1 Reply Last reply Apr 21, 2023, 6:44 PM Reply Quote 0
        • P
          PeterJones @yogendra Singh rathotre
          last edited by Apr 21, 2023, 6:44 PM

          @yogendra-Singh-rathotre ,

          The FAQ entry that @Terry-R mentioned has a little bit about possible recovery. File recovery is not the focus of this Community, and we can make no guarantees that any recovery operation will work; in the 10 days since you were last here, any file remnants may likely have been overwritten, and that is rather unfortunate for you. This is why we recommend loudly that people take an active role in their file backups.

          or share the path

          Your asking of this follow-on proves you didn’t read the FAQ when Terry suggested it, so I’m doubtful that you’ll do anything I suggest below, but…

          The FAQ points you to the %AppData%\Notepad++\backup\ folder, which is where Notepad++ stores the copies of unsaved files (assuming you had that option on). If you had read the FAQ when it was suggested, you wouldn’t have had to ask us for a directory. But depending on the exact sequence of events, those files may or may not be there.

          Good luck, and I am sorry if you are unable to recover your files. There is nothing that we or Notepad++ can do for you after the fact, other than the advice already given in the FAQ and repeated here.

          Y 1 Reply Last reply Apr 21, 2023, 6:52 PM Reply Quote 1
          • Y
            yogendra Singh rathotre @PeterJones
            last edited by Apr 21, 2023, 6:52 PM

            @PeterJones hi peter thanks for your response , i am awre about the back up process but why again and again file getting lost from notepad++ while all suggested checks already done as per suggestion , because sometimes backed up files also not updated very much as comparision to original file , i think notepad++ team have to work on this to resolved such frquent issue for better uptime .

            P 1 Reply Last reply Apr 21, 2023, 7:58 PM Reply Quote 0
            • P
              PeterJones @yogendra Singh rathotre
              last edited by PeterJones Apr 21, 2023, 7:59 PM Apr 21, 2023, 7:58 PM

              @yogendra-Singh-rathotre

              i am awre about the back up process but

              The FAQ explains more than the backup process. It also explains where the backups are kept, and it mentions what to do in the “Scenario: My (unsaved) files are missing!” section.

              why again and again file getting lost from notepad++

              Because you don’t have AutoSave plugin, or you don’t have the plugin set up right, or you are relying on “periodic backup and session snapshot” to do something it wasn’t intended to do.

              while all suggested checks already done as per suggestion ,

              And who but you knows what settings you actually have? If you don’t tell us, we cannot read your mind. Give us a screenshot of that preferences screen, for example.

              because sometimes backed up files also not updated very much as comparision to original file

              Then you haven’t read or understood the FAQ, because it explains exactly when the “backups” of different types happen. The “unsaved” backups happen every 7 seconds (or whatever you have the setting at); and as soon as you save the file, that “unsaved backup” is deleted. If you have backup-on-save turned on, then every time you save, it creates a new .bak file.)

              I think notepad++ team have to work on this to resolved such frquent issue for better uptime .

              It’s not frequent. It rarely happens to anyone. And the Notepad++ team has put hours and hours and hours and hours and revisions and revisions and revisions in eliminating many of the infinitude of reasons why the OS confuses Notepad++ and gets around all its backup code.

              Right now, unexpected OS reboots (crashes; update restarts) are the only time that it seems to still be losing the data. If you have data to the contrary, then describe the exact sequence of events that leads to the data loss.

              As explained in the user manual: Starting in v8.1.9.3, if you have the file nppLogNulContentCorruptionIssue.xml in the same directory as notepad++.exe (the installer should have put it there for you the last time you installed/updated), then if there really is a crash, it will create %AppData%\Notepad++\nppLogNulContentCorruptionIssue.log, which you can submit in an official bug report.

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