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    Can't report bug on Github

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    • michael zubasM Offline
      michael zubas
      last edited by michael zubas

      Hello everyone!

      I have found a bug in Notepad++, namely when I move it from one monitor to another, it causes a blue screen of Death, but cannot get my GitHub account to email me to verify my account.

      Does anyone else know of this Bug, has it been reported?

      Any information would be useful.

      Be safe y’all.

      Z.

      Terry RT Mark OlsonM gerdb42G rdipardoR 4 Replies Last reply Reply Quote 0
      • Terry RT Offline
        Terry R @michael zubas
        last edited by

        @michael-zubas

        Sorry I don’t use Github but in terms of the problem you have, it might be a plug-in.

        Read the FAQ post called “Notepad++ Crashes/Freezes/Unresponsive after Update”. Specifically about disabling plug-ins as very likely that will be one of the first questions asked. This will help determine where the issue might lie.

        Terry

        1 Reply Last reply Reply Quote 1
        • Mark OlsonM Offline
          Mark Olson @michael zubas
          last edited by

          @michael-zubas
          Agree with TerryR that this is likely a plugin issue. You could help us diagnose the issue by pasting in your debug info (?->Debug Info... from the Notepad++ main menu), as that allows us to quickly see what plugins you’re using, your version of Notepad++, and what version of Windows you’re on.

          1 Reply Last reply Reply Quote 1
          • gerdb42G Offline
            gerdb42 @michael zubas
            last edited by

            A Software running in User-Mode like Notepad++ cannot cause a BSOD. But it may well trigger a flaw in some Kernel-Mode code so you may want to check if your hardware-drivers (especially for your graphics card) are all up to date.

            1 Reply Last reply Reply Quote 2
            • rdipardoR Offline
              rdipardo @michael zubas
              last edited by rdipardo

              A similar issue was reported recently that turned out to be a faulty graphics driver (or a lemon PC, as suggested by the closing comment): https://github.com/notepad-plus-plus/notepad-plus-plus/issues/14581


              @Terry-R said in Can't report bug on Github:

              it might be a plug-in.

              @gerdb42’s observation applies to plugins as well. A Windows DLL does not execute in kernel mode (as drivers do). Unless the plugin is directly interfacing with a driver, it would not be able to crash the OS.

              1 Reply Last reply Reply Quote 2

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