Ctrl + shift + f not working (search is done but don't pop up the windows with the results)

Jairo Florez

The keyboard shortcut Ctrl + Shift + F is not working. The search is executed, but the results window does not appear. I have updated to the latest version, but the problem persists.

PeterJones

Presumably the same issue mentioned here and here.

As was asked (but never answered) in the other two discussions, @xomx will want to know if you are using one monitor, or more than one? If just one, is it “high DPI” or not? And if multi-monitors, are the monitors all the same DPI density, or is there a mix of DPI and/or screen resolutions involved?

Jairo Florez

@PeterJones It was working before, I just downgraded to several versions, and is not working anymore,

Jairo Florez

@PeterJones I was using 2 monitors then I disconnected it but the issue is the same.

Jairo Florez

@PeterJones Hi, I have figured out how to fix it.
go to C:\Users<YourUsername>\AppData\Roaming\Notepad++
Rename config.xml to config_backup.xml and restart Notepad++.

And that did the trick!

PeterJones

@Jairo-Florez ,

Good job on figuring out a solution. I was about to explain that solution – or, actually, a more targeted version, as hinted at in this post, where I would have had you delete just that portion of the config.xml rather than the whole file), because deleting (renaming) the whole file also eliminates all your Settings > Preferences choices, so don’t do that if you’ve customized Notepad++ preferences.

If you’ve still got your config_backup.xml, sharing that same section might help @xomx see what state the config file had gotten into (because there’s supposed to be fixes in Notepad++ v8.7 that prevent it from getting into that state… but maybe the multi-monitor setup confused the protection, allowing the config file to get into the messed-up state)

update: BTW: this reset procedure was described in our FAQ more than a year ago.

Jairo Florez

@PeterJones Oh, I see, thank you for letting me know.

xomx

@Jairo-Florez said in Ctrl + shift + f not working (search is done but don't pop up the windows with the results):

Hi, I have figured out how to fix it.
go to C:\Users<YourUsername>\AppData\Roaming\Notepad++
Rename config.xml to config_backup.xml and restart Notepad++.

And that did the trick!

@Jairo-Florez
Could you append here the content of your problematic config_backup.xml (& also the current ok config.xml just for comparison)?
(just paste it to a reply here, select it and mark as the code via the </> format toolbar icon in this forum; or post a link for downloading)