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    Windows 10 Crash

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    • Moisey OysgeltM
      Moisey Oysgelt
      last edited by

      I recently started to have crash

      Message : Faulting application name: notepad++.exe, version: 8.7.1.0,
      time stamp: 0x6722c633
                Faulting module name: notepad++.exe, version: 8.7.1.0, time
      stamp: 0x6722c633
                Exception code: 0xc0000005
                Fault offset: 0x00000000000974d7
                Faulting process id: 0x5038
                Faulting application start time: 0x01db5bb31bdb87ef
                Faulting application path: C:\Program Files\Notepad++\notepad++.exe
                Faulting module path: C:\Program Files\Notepad++\notepad++.exe
                Report Id: f78073a1-ba48-4951-bc36-679fc9c6f95f
                Faulting package full name:
                Faulting package-relative application ID:
      =======================================================
      Device name	DELLW10
      Processor	Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz   3.41 GHz
      Installed RAM	32.0 GB (31.9 GB usable)
      Device ID	A4FE97D1-7A41-4091-9386-829B8CF94AAA
      Product ID	00330-80000-00000-AA082
      System type	64-bit operating system, x64-based processor
      Pen and touch	No pen or touch input is available for this display
      
      CoisesC 1 Reply Last reply Reply Quote 1
      • CoisesC
        Coises @Moisey Oysgelt
        last edited by

        @Moisey-Oysgelt

        Does this crash happen immediately when you try to start Notepad++, or after it is already open?

        If you can get Notepad++ to start, please click on the ? at the right end of the main menu, select Debug Info…, then click the button Copy debug info to clipboard.

        Add a reply to your original message and paste in what it copies. That might help us guess what is going on.

        If you can’t get Notepad++ to start at all, then the question has to be, what changed recently in your system? If you can’t think of anything at all, one thing you could try is to download a portable version from the downloads page, unzip the file and see if that will run. What happens when you try that might give you, or us, a clue.

        1 Reply Last reply Reply Quote 2
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