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Windows 10 Crash

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  • M
    Moisey Oysgelt
    last edited by Dec 31, 2024, 10:26 PM

    I recently started to have crash

    Message : Faulting application name: notepad++.exe, version: 8.7.1.0,
    time stamp: 0x6722c633
              Faulting module name: notepad++.exe, version: 8.7.1.0, time
    stamp: 0x6722c633
              Exception code: 0xc0000005
              Fault offset: 0x00000000000974d7
              Faulting process id: 0x5038
              Faulting application start time: 0x01db5bb31bdb87ef
              Faulting application path: C:\Program Files\Notepad++\notepad++.exe
              Faulting module path: C:\Program Files\Notepad++\notepad++.exe
              Report Id: f78073a1-ba48-4951-bc36-679fc9c6f95f
              Faulting package full name:
              Faulting package-relative application ID:
    =======================================================
    Device name	DELLW10
    Processor	Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz   3.41 GHz
    Installed RAM	32.0 GB (31.9 GB usable)
    Device ID	A4FE97D1-7A41-4091-9386-829B8CF94AAA
    Product ID	00330-80000-00000-AA082
    System type	64-bit operating system, x64-based processor
    Pen and touch	No pen or touch input is available for this display
    
    C 1 Reply Last reply Dec 31, 2024, 11:33 PM Reply Quote 1
    • C
      Coises @Moisey Oysgelt
      last edited by Dec 31, 2024, 11:33 PM

      @Moisey-Oysgelt

      Does this crash happen immediately when you try to start Notepad++, or after it is already open?

      If you can get Notepad++ to start, please click on the ? at the right end of the main menu, select Debug Info…, then click the button Copy debug info to clipboard.

      Add a reply to your original message and paste in what it copies. That might help us guess what is going on.

      If you can’t get Notepad++ to start at all, then the question has to be, what changed recently in your system? If you can’t think of anything at all, one thing you could try is to download a portable version from the downloads page , unzip the file and see if that will run. What happens when you try that might give you, or us, a clue.

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