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    Can't install any plugin - hash mismatch

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    • b-squaredB Offline
      b-squared
      last edited by

      Hi,

      I get the following error when trying to install a plugin from the Plugin Admin tool. I’ve tried several including Compare, JSON Viewer, 3P, HEX-Editor, JSON Tools.

      84ca3cce-c85b-4c74-b0f3-930668c41a43-image.png

      This has been happening for several months across multiple app versions. I see there are several historical posts about this but not seeing a resolution. Any way to install plugins manually, or will I just run into the same issue?

      Here’s my Debug Info:
      Notepad++ v8.8.8 (64-bit)
      Build time: Nov 16 2025 - 20:55:01
      Scintilla/Lexilla included: 5.5.7/5.4.5
      Boost Regex included: 1_85
      Path: C:\Program Files\Notepad++\notepad++.exe
      Command Line:
      Admin mode: OFF
      Local Conf mode: OFF
      Cloud Config: OFF
      Periodic Backup: ON
      Placeholders: OFF
      Scintilla Rendering Mode: SC_TECHNOLOGY_DEFAULT (0)
      Multi-instance Mode: monoInst
      asNotepad: OFF
      File Status Auto-Detection: cdEnabledNew (for current file/tab only)
      Dark Mode: OFF
      Display Info:
      primary monitor: 3840x2160, scaling 150%
      visible monitors count: 1
      installed Display Class adapters:
      0000: Description - Intel® Iris® Xe Graphics
      0000: DriverVersion - 32.0.101.6881
      OS Name: Windows 11 Enterprise (64-bit)
      OS Version: 24H2
      OS Build: 26100.7171
      Current ANSI codepage: 1252
      Plugins:
      mimeTools (3.1)
      NppConverter (4.7)
      NppExport (0.4)

      CoisesC 1 Reply Last reply Reply Quote 0
      • CoisesC Offline
        Coises @b-squared
        last edited by

        @b-squared said in Can't install any plugin - hash mismatch:

        Hi,

        I get the following error when trying to install a plugin from the Plugin Admin tool. I’ve tried several including Compare, JSON Viewer, 3P, HEX-Editor, JSON Tools.

        Your Debug Info shows that you are using 64-bit Notepad++ version 8.8.8; Plugins Admin in that version should be offering Preview HTML 1.3.3.3. From your screenshot, it looks like it’s trying to load a 32-bit plugin with version 1.3.2.0.

        I’m thinking that somehow your copy of the plugins list is not getting updated properly. Just to be sure… is this a regular installed version or a portable version, and exactly where are you getting the download?

        Any way to install plugins manually, or will I just run into the same issue?

        You can install plugins manually and there isn’t a hash check when you do that. Before we go that way, though, we need to figure out why your installation copy of the plugins list is messed up — I have to think it might not be the only thing that’s messed up.

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