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    Installation takes looooong time

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    • mr10008M
      mr10008
      last edited by

      Hi,

      Since quite a while the new updates started to take long time to install. But the latest one 8.9.2 32 bit never completes. It gets stuck on installing nppshell.dll file. I have to kill the process to end the installation.
      I’m running Win 11, 64 bit.
      How to fix it?
      Thanks

      PeterJonesP 1 Reply Last reply Reply Quote 0
      • PeterJonesP
        PeterJones @mr10008
        last edited by

        @mr10008 ,

        That’s weird. I know that last year, while Notepad++ and it’s associated installer and DLLs were self-signed, some AntiVirus software would pause/halt the installation. But that should have been fixed last year when Notepad++ moved to the new GlobalSign signature.

        My only thought is that for whatever reason, NppShell.dll is being write-protected while the rest of the installled executable and DLL and config files are not… which makes no sense to me, but maybe. If so, then I wonder if your taskbar shows the UAC icon (2cdfa78e-bc0a-422e-b8f3-6fa8e28f46fc-image.png) – if so, if you click on it, then Windows can ask you permission to let Notepad++ finish installing.

        I am doubtful it’s the UAC, however, so I had been hoping that @xomx would chime in by now, in case he had other ideas for a solution, or questions that he can ask for clarification (as he’s really good at issues with the installer).

        1 Reply Last reply Reply Quote 0
        • PeterJonesP
          PeterJones
          last edited by

          @mr10008 ,

          Update: your report might be related to https://github.com/notepad-plus-plus/notepad-plus-plus/issues/17308 – it might have to do with the installer calling regsvr32.exe

          Snabel42S 1 Reply Last reply Reply Quote 0
          • Snabel42S
            Snabel42 @PeterJones
            last edited by

            @PeterJones said in Installation takes looooong time:

            @mr10008 ,

            Update: your report might be related to https://github.com/notepad-plus-plus/notepad-plus-plus/issues/17308 – it might have to do with the installer calling regsvr32.exe

            I’ve seen the installer stop on the same regsvr32.exe-step recently, perhaps even in the last few weeks.
            The installer for sit there for at least two minutes or more before eventually completing.

            1 Reply Last reply Reply Quote 0
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