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    v7.5.2 of N++ will not launch

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    7.5.2 launch
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    • no9onN
      no9on
      last edited by

      Running as administrator. User has admin rights also.
      Using the 7z x86 (32-bit) version.
      Installed to different drive, new folder.

      I appreciate the help and recognize that this is something on my side that needs to be resolved, BUT since all previous versions and updates prior to today ran w/o a problem, and I haven’t added any apps or hardware recently; there must be some implementation of the code which is different for this update. Memory resources haven’t changed.

      Also, Win 7N (also true for 10N) is a European version (running for several years) that comes w/o IE and the windows media player apps. It was produced after MS was sued by European Union interests to separate out those functions which are normally deeply integrated into the OS.

      Claudia FrankC 1 Reply Last reply Reply Quote 1
      • Claudia FrankC
        Claudia Frank @no9on
        last edited by

        @no9on

        can you double check the size of the exe and scintilla dll

        2599088 Nov 27 01:36 notepad++.exe
        1052848 Nov 27 01:36 SciLexer.dll

        Note, I’m using the zip version but the sizes must be the same.

        Thx, for clarification - wasn’t aware of it although I live in Europe.

        Cheers
        Claudia

        1 Reply Last reply Reply Quote 0
        • no9onN
          no9on
          last edited by

          Everything seems to check.

          notepad++.exe -> (2,599,088 bytes)

          SciLexer.dll -> (1,052,848 bytes)

          Again, it has to be in the code itself. Since the developer would probably have to partially reverse whatever changes were made, one-by-one, I will have to make this an EOL for me.At some point, I will re-install the OS, but for the moment, since everything else is functioning, I will postpone that.

          Thank you so much for your time.

          Claudia FrankC 1 Reply Last reply Reply Quote 0
          • Claudia FrankC
            Claudia Frank @no9on
            last edited by

            @no9on

            if you don’t mind one final suggestion.
            Download procmon from sysinternals.

            Run it and create a filter process name is notepad++.exe
            Apply it

            In main procmon gui press the icon which is named something like
            process and threads (one of the last ones)

            Start npp

            Now you should see some infos coming in - are there any useful informations
            which could indicate what your problem is?

            Cheers
            Claudia

            1 Reply Last reply Reply Quote 0
            • no9onN
              no9on
              last edited by

              I certainly don’t mind any suggestions.
              So, I ran procmon with the notepad++.exe filter for both the 7.5.2 version and the 7.5.1 version. Since the 7.5.1 version works, it has a much longer output log. There is a lot to go through and it will take me a good long time to see if I can make anything out of it, but I do have a preliminary catch.

              I am comparing the two outs and the first instance of a difference seems to be a Load Image operation. This particular operation occurs with v7.5.2. The path is:

              “…\Windows\System32\api-ms-win-core-synch-l1-2-0.dll”

              The result for the operation says Success. Not sure why v7.5.1 did not have this operation at the same process location. The api-ms-win-core-synch-l1-2-0.dll type files are part of the VC++ 20xx redistributables.

              Note: I ran the exe with four of the filter options, including Registry, File System Activity, Process and Threads, and Network (though I’m not on a LAN).

              Thank you for the suggestion Claudia.

              Claudia FrankC 1 Reply Last reply Reply Quote 0
              • Claudia FrankC
                Claudia Frank @no9on
                last edited by

                @no9on

                as npp doesn’t show up I assume it crashes during image load. Don’t you see any error there?
                A success means it was able to load it, so it can’t be the reason for the issue you encountered.

                Cheers
                Claudia

                1 Reply Last reply Reply Quote 0
                • no9onN
                  no9on
                  last edited by

                  OK, I isolated just the file system activity. The VC++ dll operations, even though they show success in loading, are only present in the latest, v7.5.2 version - and, calling them is the last step prior to failure to error reporting.

                  N++ v7.5.2
                  .
                  .
                  .
                  J:\Windows\System32\Wldap32.dll
                  J:\Windows\System32\uxtheme.dll
                  J:\Windows\System32\api-ms-win-core-file-l2-1-1.dll
                  Thread Create
                  Thread Create
                  J:\Windows\System32\api-ms-win-core-sysinfo-l1-2-1.dll
                  J:\Windows\system32\WerFault.exe
                  J:\Windows\System32\apphelp.dll
                  .
                  .
                  .
                  crash

                  N++ v7.5.1
                  .
                  .
                  .
                  J:\Windows\System32\Wldap32.dll
                  J:\Windows\System32\uxtheme.dll
                  Thread Create
                  Thread Create
                  J:\Windows\System32\WindowsCodecs.dll
                  J:\PortableApps\Notepad++\plugins\ccc.dll
                  J:\PortableApps\Notepad++\plugins\ccc.dll
                  J:\Windows\System32\version.dll
                  J:\Windows\System32\oleacc.dll
                  J:\Windows\System32\winspool.drv
                  J:\Windows\System32\winmm.dll
                  J:\Windows\System32\olepro32.dll
                  .
                  .
                  .
                  success

                  Claudia FrankC 1 Reply Last reply Reply Quote 0
                  • Claudia FrankC
                    Claudia Frank
                    last edited by

                    What are the actions (File, Process and Registry) just before

                    J:\Windows\system32\WerFault.exe

                    as this is the time when windows jumps in to collect information to report the issue.
                    Any errors just before this call?

                    Cheers
                    Claudia

                    1 Reply Last reply Reply Quote 0
                    • no9onN
                      no9on
                      last edited by

                      This includes Registry calls and File System activity leading up to WerFault.exe. Some repetitive registry keys may not be shown. The v7.5.1 is shown in the same spot for comparison.

                      There are definite differences, omissions, and additions to the two groups of apps with both file and registry processes.

                      N++ v7.5.2
                      .
                      .
                      .
                      J:\Windows\System32\Wldap32.dll

                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DllNXOptions\WLDAP32.dll
                      HKLM\System\CurrentControlSet\Services\LDAP
                      .
                      .
                      .
                      HKLM\Software\Microsoft\Rpc\Extensions
                      HKLM\SOFTWARE\Microsoft\Rpc\Extensions\NdrOleExtDLL
                      HKLM\SOFTWARE\Microsoft\Rpc\Extensions
                      HKCU\Software\Classes
                      HKLM\Software\Microsoft\Rpc
                      HKLM\SOFTWARE\Microsoft\Rpc\MaxRpcSize
                      HKLM\SOFTWARE\Microsoft\Rpc

                      J:\Windows\System32\uxtheme.dll

                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DllNXOptions\uxtheme.dll
                      HKLM\System\CurrentControlSet\Control\ComputerName\ActiveComputerName
                      HKLM\System\Setup
                      HKLM\SYSTEM\Setup\OOBEInProgress
                      HKLM\SYSTEM\Setup
                      HKLM\System\Setup
                      HKLM\SYSTEM\Setup\SystemSetupInProgress
                      HKLM\SYSTEM\Setup
                      HKLM\Software\Policies\Microsoft\Windows NT\Rpc
                      HKLM\Software\Policies\Microsoft\SQMClient\Windows
                      HKLM\SOFTWARE\Policies\Microsoft\SQMClient\Windows
                      HKLM\SOFTWARE\Policies\Microsoft\SQMClient\Windows\CEIPEnable
                      HKLM\SOFTWARE\Policies\Microsoft\SQMClient\Windows

                      J:\Windows\System32\api-ms-win-core-file-l2-1-1.dll

                      HKLM\Software\Policies\Microsoft\Windows\System
                      HKLM\SOFTWARE\Policies\Microsoft\Windows\System
                      HKLM\SOFTWARE\Policies\Microsoft\Windows\System\CopyFileBufferedSynchronousIo
                      HKLM\SOFTWARE\Policies\Microsoft\Windows\System

                      Thread Create

                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume{423c6661-cfca-11e7-b7e1-806e6f6e6963}
                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume{423c6661-cfca-11e7-b7e1-806e6f6e6963}\Data
                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume{423c6661-cfca-11e7-b7e1-806e6f6e6963}\Generation

                      Thread Create

                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume{2e1971d0-82c9-11e5-a7f7-806e6f6e6963}
                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume{2e1971d0-82c9-11e5-a7f7-806e6f6e6963}\Data
                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume{2e1971d0-82c9-11e5-a7f7-806e6f6e6963}\Generation

                      J:\Windows\System32\api-ms-win-core-sysinfo-l1-2-1.dll

                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\WerFault.exe

                      J:\Windows\system32\WerFault.exe

                      HKLM\System\CurrentControlSet\Control\Session Manager\AppCertDlls
                      HKLM\System\CurrentControlSet\Control\SafeBoot\Option
                      HKLM\Software\Policies\Microsoft\Windows\Safer\CodeIdentifiers

                      J:\Windows\System32\apphelp.dll
                      .
                      .
                      .
                      crash

                      ========
                      ////////

                      N++ v7.5.1
                      .
                      .
                      .
                      J:\Windows\System32\Wldap32.dll

                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DllNXOptions\WLDAP32.dll
                      HKLM\System\CurrentControlSet\Services\LDAP
                      .
                      .
                      .
                      HKLM\Software\Microsoft\Rpc\Extensions
                      HKLM\SOFTWARE\Microsoft\Rpc\Extensions\NdrOleExtDLL
                      HKLM\SOFTWARE\Microsoft\Rpc\Extensions
                      HKCU\Software\Classes

                      J:\Windows\System32\uxtheme.dll

                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DllNXOptions\uxtheme.dll
                      HKLM\Software\Microsoft\Windows NT\CurrentVersion\Time Zones\Pacific Standard Time\Dynamic DST
                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\Pacific Standard Time\Dynamic DST\FirstEntry
                      .
                      .
                      .
                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\Pacific Standard Time\Dynamic DST\LastEntry
                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\Pacific Standard Time\Dynamic DST\2015
                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\Pacific Standard Time\Dynamic DST\2007
                      HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones\Pacific Standard Time\Dynamic DST

                      Thread Create

                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
                      .
                      .
                      .
                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume{423c6661-cfca-11e7-b7e1-806e6f6e6963}

                      Thread Create

                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume
                      .
                      .
                      .
                      HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2{bb600dfd-cdb4-11e7-9b8d-806e6f6e6963}
                      HKLM\System\CurrentControlSet\Control\Nls\Locale
                      HKLM\System\CurrentControlSet\Control\Nls\Locale\Alternate Sorts
                      HKLM\System\CurrentControlSet\Control\Nls\Language Groups
                      HKLM\System\CurrentControlSet\Control\Nls\Locale\00000409
                      HKLM\System\CurrentControlSet\Control\Nls\Language Groups\1

                      J:\Windows\System32\WindowsCodecs.dll
                      J:\PortableApps\Notepad++\plugins\ccc.dll
                      J:\PortableApps\Notepad++\plugins\ccc.dll
                      J:\Windows\System32\version.dll
                      J:\Windows\System32\oleacc.dll
                      J:\Windows\System32\winspool.drv
                      J:\Windows\System32\winmm.dll
                      J:\Windows\System32\olepro32.dll
                      .
                      .
                      .
                      success

                      1 Reply Last reply Reply Quote 0
                      • Claudia FrankC
                        Claudia Frank @no9on
                        last edited by

                        @no9on

                        sorry, unfortunately nothing which makes me think this could be the problem.
                        Btw. the tests were done with clean npp setup, means no additional plugins used, correct?

                        Cheers
                        Claudia

                        1 Reply Last reply Reply Quote 0
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