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    Rare Null Write Glitch

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    • Samuel CoolS
      Samuel Cool @Alan Kilborn
      last edited by

      @Alan-Kilborn I realize having only an old backup is my fault. I assure you, I won’t be making that mistake twice.

      1 Reply Last reply Reply Quote 1
      • Samuel CoolS
        Samuel Cool
        last edited by

        The current file blanked out while I was looking at it when I tried to save all, so it’s definitely notepad++'s fault.

        Claudia FrankC 1 Reply Last reply Reply Quote 1
        • Claudia FrankC
          Claudia Frank @Samuel Cool
          last edited by

          @Samuel-Cool

          may I ask, you used save all to save all open files or just save to save the current file or
          you used save all but only one file was opened at that time?

          If you used save all for all open files, were additional files affected or only this one?
          Btw. do you use npp’s backup functionality and if so, what is the configuration?

          Cheers
          Claudia

          1 Reply Last reply Reply Quote 1
          • Samuel CoolS
            Samuel Cool
            last edited by Samuel Cool

            @Claudia-Frank I had two files opened, css file was the one deleted, and an html file on the tab to the right, which was unaffected.

            I use the plugins Autosave and Autosave 2, but only after this happened, no other backup functionality is set up.

            Claudia FrankC Scott SumnerS 2 Replies Last reply Reply Quote 0
            • Claudia FrankC
              Claudia Frank @Samuel Cool
              last edited by

              @Samuel-Cool

              … and you used save all or just save in this case?
              Was there anything to save for the html file or was it not modified at that time.

              Btw. could you post the debug-info? (available under ? menu)

              Cheers
              Claudia

              Samuel CoolS 1 Reply Last reply Reply Quote 0
              • Scott SumnerS
                Scott Sumner @Samuel Cool
                last edited by Scott Sumner

                @Samuel-Cool said:

                I use the plugins Autosave and Autosave 2

                Maybe it is Autosave’s fault…somehow…?
                Saving right at the instant the user does…maybe an interaction?
                Hmmm…
                Just a thought…

                Samuel CoolS 1 Reply Last reply Reply Quote 0
                • Samuel CoolS
                  Samuel Cool @Claudia Frank
                  last edited by

                  @Claudia-Frank Notepad++ v7.5.3 (32-bit)
                  Build time : Dec 5 2017 - 10:45:46
                  Path : C:\Program Files\Notepad++\notepad++.exe
                  Admin mode : OFF
                  Local Conf mode : OFF
                  OS : Windows 7 (32-bit)
                  Plugins : AutoSave.dll autosave2.dll DSpellCheck.dll mimeTools.dll NppConverter.dll NppExport.dll NppFTP.dll PluginManager.dll

                  I used save all, the html file likely hadn’t been modified recently.

                  By the way, this happened before updating, I think I was in 7.4. I think it’s worth noting that the 7.4.1 release log says “The opened zero length file not saving bug.” was found, possibly related.

                  Claudia FrankC 1 Reply Last reply Reply Quote 0
                  • Samuel CoolS
                    Samuel Cool @Scott Sumner
                    last edited by

                    @Scott-Sumner I didn’t have those plugins installed at the time.

                    1 Reply Last reply Reply Quote 1
                    • Claudia FrankC
                      Claudia Frank @Samuel Cool
                      last edited by

                      @Samuel-Cool

                      Just to summarize what happened

                      Npp most likely version 7.4
                      Using no npp backup functionality and no plugins which do backup files at that time.
                      When pressing save all the entire current active file got erased, other files weren’t
                      affected although it might be that other files haven’t had any modification at that time.
                      Npp kept running - no crash or npp restart.

                      Correct?

                      Cheers
                      Claudia

                      Samuel CoolS 1 Reply Last reply Reply Quote 0
                      • Samuel CoolS
                        Samuel Cool @Claudia Frank
                        last edited by

                        @Claudia-Frank Correct.

                        1 Reply Last reply Reply Quote 0
                        • kingtlsK
                          kingtls
                          last edited by

                          @Claudia, just to confirm I encountered the same just two days ago. I still have NPP open as I am still trying to find a way to see if there is any chance to recover my files (2x).

                          I believe there are TWO issues here:

                          1. npp sudden nulling / blanking of file(s) when there is nothing going on (was in the meeting, not using laptop at the time)
                          2. backup mechanism not working

                          here is my debug-info:

                          Notepad++ v7.5.1 (64-bit)
                          Build time : Aug 29 2017 - 02:38:44
                          Path : C:\Program Files\Notepad++\notepad++.exe
                          Admin mode : OFF
                          Local Conf mode : OFF
                          OS : Windows 7 (64-bit)
                          Plugins : mimeTools.dll NppConverter.dll

                          I had posted details info here:
                          https://notepad-plus-plus.org/community/topic/15112/attempt-to-recover-files-after-npp-blank-2-files-after-error-missed-the-error-msg

                          ps: @Allan, it is not a user’s fault

                          1 Reply Last reply Reply Quote 1
                          • Gogo NeatzaG
                            Gogo Neatza
                            last edited by

                            It seems to me that more people with “Local Conf mode : OFF”
                            are having this kind of trouble than the others.

                            Claudia FrankC 1 Reply Last reply Reply Quote 1
                            • Claudia FrankC
                              Claudia Frank @Gogo Neatza
                              last edited by

                              @Gogo-Neatza

                              I assume this is because it is the default setting.
                              But who knows.

                              @kingtls

                              So it seems there are three types of a similar issue.

                              1. left file completely blank
                              2. left file fill with null char
                                but both happened with a crash of npp beforehand and
                              3. left a file with blanks but npp kept running.

                              Cheers
                              Claudia

                              1 Reply Last reply Reply Quote 0
                              • chcgC
                                chcg
                                last edited by

                                See https://github.com/notepad-plus-plus/notepad-plus-plus/issues/2883#issuecomment-360502864 might be interesting:

                                After a Notepad++ crash with nullified file(mostly after save the file), you can try to restart notepad++! by executing the .exe directly. It comes up with a message that ‘another program changed your nullified file’ and it will ask to reload the file. DON’t reload (it is nullified in the original map) but after give your answer (DON’t reload) Notepad++ comes up with the nullified file: magical is not? Somewhere in memory it is keep alive!!
                                Hopefully this saved other people some headaches!! It was for me.

                                1 Reply Last reply Reply Quote 2
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