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    Rare Null Write Glitch

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    • Samuel CoolS
      Samuel Cool
      last edited by

      The current file blanked out while I was looking at it when I tried to save all, so it’s definitely notepad++'s fault.

      Claudia FrankC 1 Reply Last reply Reply Quote 1
      • Claudia FrankC
        Claudia Frank @Samuel Cool
        last edited by

        @Samuel-Cool

        may I ask, you used save all to save all open files or just save to save the current file or
        you used save all but only one file was opened at that time?

        If you used save all for all open files, were additional files affected or only this one?
        Btw. do you use npp’s backup functionality and if so, what is the configuration?

        Cheers
        Claudia

        1 Reply Last reply Reply Quote 1
        • Samuel CoolS
          Samuel Cool
          last edited by Samuel Cool

          @Claudia-Frank I had two files opened, css file was the one deleted, and an html file on the tab to the right, which was unaffected.

          I use the plugins Autosave and Autosave 2, but only after this happened, no other backup functionality is set up.

          Claudia FrankC Scott SumnerS 2 Replies Last reply Reply Quote 0
          • Claudia FrankC
            Claudia Frank @Samuel Cool
            last edited by

            @Samuel-Cool

            … and you used save all or just save in this case?
            Was there anything to save for the html file or was it not modified at that time.

            Btw. could you post the debug-info? (available under ? menu)

            Cheers
            Claudia

            Samuel CoolS 1 Reply Last reply Reply Quote 0
            • Scott SumnerS
              Scott Sumner @Samuel Cool
              last edited by Scott Sumner

              @Samuel-Cool said:

              I use the plugins Autosave and Autosave 2

              Maybe it is Autosave’s fault…somehow…?
              Saving right at the instant the user does…maybe an interaction?
              Hmmm…
              Just a thought…

              Samuel CoolS 1 Reply Last reply Reply Quote 0
              • Samuel CoolS
                Samuel Cool @Claudia Frank
                last edited by

                @Claudia-Frank Notepad++ v7.5.3 (32-bit)
                Build time : Dec 5 2017 - 10:45:46
                Path : C:\Program Files\Notepad++\notepad++.exe
                Admin mode : OFF
                Local Conf mode : OFF
                OS : Windows 7 (32-bit)
                Plugins : AutoSave.dll autosave2.dll DSpellCheck.dll mimeTools.dll NppConverter.dll NppExport.dll NppFTP.dll PluginManager.dll

                I used save all, the html file likely hadn’t been modified recently.

                By the way, this happened before updating, I think I was in 7.4. I think it’s worth noting that the 7.4.1 release log says “The opened zero length file not saving bug.” was found, possibly related.

                Claudia FrankC 1 Reply Last reply Reply Quote 0
                • Samuel CoolS
                  Samuel Cool @Scott Sumner
                  last edited by

                  @Scott-Sumner I didn’t have those plugins installed at the time.

                  1 Reply Last reply Reply Quote 1
                  • Claudia FrankC
                    Claudia Frank @Samuel Cool
                    last edited by

                    @Samuel-Cool

                    Just to summarize what happened

                    Npp most likely version 7.4
                    Using no npp backup functionality and no plugins which do backup files at that time.
                    When pressing save all the entire current active file got erased, other files weren’t
                    affected although it might be that other files haven’t had any modification at that time.
                    Npp kept running - no crash or npp restart.

                    Correct?

                    Cheers
                    Claudia

                    Samuel CoolS 1 Reply Last reply Reply Quote 0
                    • Samuel CoolS
                      Samuel Cool @Claudia Frank
                      last edited by

                      @Claudia-Frank Correct.

                      1 Reply Last reply Reply Quote 0
                      • kingtlsK
                        kingtls
                        last edited by

                        @Claudia, just to confirm I encountered the same just two days ago. I still have NPP open as I am still trying to find a way to see if there is any chance to recover my files (2x).

                        I believe there are TWO issues here:

                        1. npp sudden nulling / blanking of file(s) when there is nothing going on (was in the meeting, not using laptop at the time)
                        2. backup mechanism not working

                        here is my debug-info:

                        Notepad++ v7.5.1 (64-bit)
                        Build time : Aug 29 2017 - 02:38:44
                        Path : C:\Program Files\Notepad++\notepad++.exe
                        Admin mode : OFF
                        Local Conf mode : OFF
                        OS : Windows 7 (64-bit)
                        Plugins : mimeTools.dll NppConverter.dll

                        I had posted details info here:
                        https://notepad-plus-plus.org/community/topic/15112/attempt-to-recover-files-after-npp-blank-2-files-after-error-missed-the-error-msg

                        ps: @Allan, it is not a user’s fault

                        1 Reply Last reply Reply Quote 1
                        • Gogo NeatzaG
                          Gogo Neatza
                          last edited by

                          It seems to me that more people with “Local Conf mode : OFF”
                          are having this kind of trouble than the others.

                          Claudia FrankC 1 Reply Last reply Reply Quote 1
                          • Claudia FrankC
                            Claudia Frank @Gogo Neatza
                            last edited by

                            @Gogo-Neatza

                            I assume this is because it is the default setting.
                            But who knows.

                            @kingtls

                            So it seems there are three types of a similar issue.

                            1. left file completely blank
                            2. left file fill with null char
                              but both happened with a crash of npp beforehand and
                            3. left a file with blanks but npp kept running.

                            Cheers
                            Claudia

                            1 Reply Last reply Reply Quote 0
                            • chcgC
                              chcg
                              last edited by

                              See https://github.com/notepad-plus-plus/notepad-plus-plus/issues/2883#issuecomment-360502864 might be interesting:

                              After a Notepad++ crash with nullified file(mostly after save the file), you can try to restart notepad++! by executing the .exe directly. It comes up with a message that ‘another program changed your nullified file’ and it will ask to reload the file. DON’t reload (it is nullified in the original map) but after give your answer (DON’t reload) Notepad++ comes up with the nullified file: magical is not? Somewhere in memory it is keep alive!!
                              Hopefully this saved other people some headaches!! It was for me.

                              1 Reply Last reply Reply Quote 2
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