compare plugin doesn't install

Robert Werner · Mar 20, 2020, 1:08 PM

When I click the compare plugin on notepad ++ v7.8.4 (64 bit) it doesn’t install. I see a download box, but nothing happens. Any suggestions?

Ekopalypse · Mar 22, 2020, 12:27 PM

@Robert-Werner

You do not get any information that something is happening?
No error, no progress etc… ?
Can you post your debug-info, which is available from the last menu, the ? menu?

Robert Werner · Mar 23, 2020, 1:21 PM

That’s correct. The download box pops up and nothing happens. Even when I try to download and install from a third party I can’t get the plugin to work.
Debug-info:
Notepad++ v7.8.4 (32-bit)
Build time : Jan 29 2020 - 01:33:47
Path : C:\Program Files (x86)\Notepad++\notepad++.exe
Admin mode : OFF
Local Conf mode : OFF
OS Name : Windows 10 Enterprise (64-bit)
OS Version : 1803
OS Build : 17134.1304
Plugins : mimeTools.dll NppConverter.dll NppExport.dll

PeterJones · Mar 23, 2020, 5:31 PM

That sounds to me like you have need a proxy setup. If your IT group makes you go through a proxy server, follow the instructions in this other post for changing the proxy settings (in case it’s not clear over there: you must Run as Administrator to change proxy settings). I think this should fix your download issue

Your second issue (“even when I try to download and install from a third party”) was clarified in your other post in another compare-plugin thread (please keep your issue consolidated here) is because you “moved it into notepad + +\plugins”. That’s wrong, and has been for over a year (since v7.6.3 in Jan 2019). Notepad++ now keeps its plugins in <installdir>\plugins\PluginName\PluginName.dll. So the ComparePlugin would go as <installdir>\plugins\ComparePlugin\ComparePlugin.dll, with any subfolders it wants as subfolders of that folder (<installdir>\plugins\ComparePlugin\subfoldername); there shouldn’t be any DLLs directly in <installdir>\plugins anymore.