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    compare plugin doesn't install

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    • Robert WernerR Offline
      Robert Werner
      last edited by

      When I click the compare plugin on notepad ++ v7.8.4 (64 bit) it doesn’t install. I see a download box, but nothing happens. Any suggestions?

      EkopalypseE 1 Reply Last reply Reply Quote 0
      • EkopalypseE Offline
        Ekopalypse @Robert Werner
        last edited by

        @Robert-Werner

        You do not get any information that something is happening?
        No error, no progress etc… ?
        Can you post your debug-info, which is available from the last menu, the ? menu?

        1 Reply Last reply Reply Quote 0
        • Robert WernerR Offline
          Robert Werner
          last edited by

          That’s correct. The download box pops up and nothing happens. Even when I try to download and install from a third party I can’t get the plugin to work.
          Debug-info:
          Notepad++ v7.8.4 (32-bit)
          Build time : Jan 29 2020 - 01:33:47
          Path : C:\Program Files (x86)\Notepad++\notepad++.exe
          Admin mode : OFF
          Local Conf mode : OFF
          OS Name : Windows 10 Enterprise (64-bit)
          OS Version : 1803
          OS Build : 17134.1304
          Plugins : mimeTools.dll NppConverter.dll NppExport.dll

          1 Reply Last reply Reply Quote 0
          • PeterJonesP Offline
            PeterJones
            last edited by PeterJones

            That sounds to me like you have need a proxy setup. If your IT group makes you go through a proxy server, follow the instructions in this other post for changing the proxy settings (in case it’s not clear over there: you must Run as Administrator to change proxy settings). I think this should fix your download issue

            Your second issue (“even when I try to download and install from a third party”) was clarified in your other post in another compare-plugin thread (please keep your issue consolidated here) is because you “moved it into notepad + +\plugins”. That’s wrong, and has been for over a year (since v7.6.3 in Jan 2019). Notepad++ now keeps its plugins in <installdir>\plugins\PluginName\PluginName.dll. So the ComparePlugin would go as <installdir>\plugins\ComparePlugin\ComparePlugin.dll, with any subfolders it wants as subfolders of that folder (<installdir>\plugins\ComparePlugin\subfoldername); there shouldn’t be any DLLs directly in <installdir>\plugins anymore.

            1 Reply Last reply Reply Quote 3

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