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Toolbar displaying all buttons

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  • D
    deleelee
    last edited by Nov 28, 2021, 11:30 PM

    Hi everyone, so I opened Npp this morning and, instead of my usual buttons, the toolbar is displaying every available button. What could have caused this and can I fix it without reinstalling? Thanks for any help :-)

    2021-11-29_122356.png

    T 1 Reply Last reply Nov 28, 2021, 11:44 PM Reply Quote 0
    • T
      Terry R @deleelee
      last edited by Nov 28, 2021, 11:44 PM

      @deleelee said in Toolbar displaying all buttons:

      What could have caused this and can I fix it without reinstalling? Thanks for any help :-)

      I don’t know how that could have occurred but some more information will be helpful.

      If you can provide us with your “debug info”, found by clicking on the ? menu, then Debug info.., then copy that text using the line below the window, then paste here.

      I can see that you appear to be running as “administrator”, although the debug info will confirm that. Also the debug info will give us a list of the plugins you have, possibly one of those is at fault. It might be a configuration file, if so then that will require clearing those and Notepad++ will recreate them. If that is the case you may lose some personal settings.

      Someone will advise best course once you have given us the debug info.

      Terry

      D 1 Reply Last reply Nov 28, 2021, 11:49 PM Reply Quote 0
      • D
        deleelee @Terry R
        last edited by Nov 28, 2021, 11:49 PM

        @terry-r said in Toolbar displaying all buttons:

        If you can provide us with your “debug info”, found by clicking on the ? menu, then Debug info.., then copy that text using the line below the window, then paste here.

        Terry

        Thanks Terry, here is the debug info:

        Notepad++ v8.1.8 (32-bit)
        Build time : Oct 19 2021 - 16:59:18
        Path : C:\PortableApps\Notepad++ - corrupted toolbar\notepad++.exe
        Command Line :
        Admin mode : ON
        Local Conf mode : ON
        Cloud Config : OFF
        OS Name : Windows 10 Enterprise (64-bit)
        OS Version : 2009
        OS Build : 19043.1348
        Current ANSI codepage : 1252
        Plugins : BetterMultiSelection.dll DSpellCheck.dll Explorer.dll linesort.dll mimeTools.dll NppConverter.dll NppExport.dll NppFavorites.dll NppSnippets.dll Remove Duplicate Lines.dll RunMe.dll selectNLaunch.dll WindowManager.dll _CustomizeToolbar.dll

        I realise it might be a plugin problem but I haven’t done/changed anything since I closed Npp last night. My laptop hasn’t even been turned off.

        T A 2 Replies Last reply Nov 29, 2021, 12:03 AM Reply Quote 0
        • T
          Terry R @deleelee
          last edited by Nov 29, 2021, 12:03 AM

          @deleelee said in Toolbar displaying all buttons:

          Path : C:\PortableApps\Notepad++ - corrupted toolbar\notepad++.exe

          Right away it would seem that your installed Notepad++ has come from “unofficial” sources, notably PortableApps. Do you agree?

          As such the forum members would ALL say, remove that and install from offical sources, namely here .

          If once you have completed those steps and still have a problem the members will be happy to help you solve it.

          Terry

          D 1 Reply Last reply Nov 29, 2021, 12:57 AM Reply Quote 2
          • D
            deleelee @Terry R
            last edited by Nov 29, 2021, 12:57 AM

            @terry-r said in Toolbar displaying all buttons:

            @deleelee said in Toolbar displaying all buttons:

            Path : C:\PortableApps\Notepad++ - corrupted toolbar\notepad++.exe

            Right away it would seem that your installed Notepad++ has come from “unofficial” sources, notably PortableApps. Do you agree?

            Terry

            No I wouldn’t agree. The filepath merely says that Npp is located within a folder named PortableApps. It has nothing to do with the PortableApps Platform. I only use the portable version available from the Npp website.

            T 1 Reply Last reply Nov 29, 2021, 2:50 AM Reply Quote 0
            • T
              Terry R @deleelee
              last edited by Nov 29, 2021, 2:50 AM

              @deleelee said in Toolbar displaying all buttons:

              I only use the portable version available from the Npp website.

              Good as it would impossible to help fix a problem when the program is from an unknown source. The same with the Microsoft store which has Notepad++ available, albeit they do acknowledge it is “unofficial”.

              I note you are using 8.1.8, this is now a version with known issues. The link I gave above notes that anyone using versions of 8.1.6 through 8.1.9.1 should update to version 8.1.9.2 since those other versions had a number of regressions and bugs.

              Please also note that as you use the “portable” version of Notepad++, the update process is not as easy, especially if you need to keep customisations you have made. If not worried about any customisations then I think the easiest method is just to blow away the current Notepad++ folder and install (unzip) the latest portable version.

              Hopefully that will fix your problems.

              Terry

              1 Reply Last reply Reply Quote 2
              • D
                deleelee
                last edited by Dec 2, 2021, 10:43 PM

                @terry-r said in Toolbar displaying all buttons:

                I note you are using 8.1.8, this is now a version with known issues. The link I gave above notes that anyone using versions of 8.1.6 through 8.1.9.1 should update to version 8.1.9.2 since those other versions had a number of regressions and bugs.

                I had a backup so I updated that to the same version 8.1.8 and there is no problem with the toolbar. I personally don’t think it has anything to do with that. All good though, I’ll just make sure I keep making backups of working versions so I don’t get caught out by any potential corruptions.

                1 Reply Last reply Reply Quote 0
                • A
                  artie-finkelstein @deleelee
                  last edited by Dec 3, 2021, 6:22 PM

                  @deleelee said in Toolbar displaying all buttons:

                  Plugins : (most listings deleted) _CustomizeToolbar.dll

                  I’m going to guess that Customize Toolbar “lost” it’s configuration file (your_plugins_path)\Config\CustomizeToolbar.dat and it is no longer suppressing the display of some toolbar icons. The .dat file may need to be recreated if it exists but is corrupted. I suggest using the most recent version of the plugin (5.3) as I’ve found it to be much more stable when changing the active Notepad++ executable within the same installation.

                  1 Reply Last reply Reply Quote 2
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