Toolbar displaying all buttons

deleelee · Nov 28, 2021, 11:30 PM

Hi everyone, so I opened Npp this morning and, instead of my usual buttons, the toolbar is displaying every available button. What could have caused this and can I fix it without reinstalling? Thanks for any help :-)

Terry R · Nov 28, 2021, 11:44 PM

@deleelee said in Toolbar displaying all buttons:

What could have caused this and can I fix it without reinstalling? Thanks for any help :-)

I don’t know how that could have occurred but some more information will be helpful.

If you can provide us with your “debug info”, found by clicking on the ? menu, then Debug info.., then copy that text using the line below the window, then paste here.

I can see that you appear to be running as “administrator”, although the debug info will confirm that. Also the debug info will give us a list of the plugins you have, possibly one of those is at fault. It might be a configuration file, if so then that will require clearing those and Notepad++ will recreate them. If that is the case you may lose some personal settings.

Someone will advise best course once you have given us the debug info.

Terry

deleelee · Nov 28, 2021, 11:49 PM

@terry-r said in Toolbar displaying all buttons:

If you can provide us with your “debug info”, found by clicking on the ? menu, then Debug info.., then copy that text using the line below the window, then paste here.

Terry

Thanks Terry, here is the debug info:

Notepad++ v8.1.8 (32-bit)
Build time : Oct 19 2021 - 16:59:18
Path : C:\PortableApps\Notepad++ - corrupted toolbar\notepad++.exe
Command Line :
Admin mode : ON
Local Conf mode : ON
Cloud Config : OFF
OS Name : Windows 10 Enterprise (64-bit)
OS Version : 2009
OS Build : 19043.1348
Current ANSI codepage : 1252
Plugins : BetterMultiSelection.dll DSpellCheck.dll Explorer.dll linesort.dll mimeTools.dll NppConverter.dll NppExport.dll NppFavorites.dll NppSnippets.dll Remove Duplicate Lines.dll RunMe.dll selectNLaunch.dll WindowManager.dll _CustomizeToolbar.dll

I realise it might be a plugin problem but I haven’t done/changed anything since I closed Npp last night. My laptop hasn’t even been turned off.

Terry R · Nov 29, 2021, 12:03 AM

@deleelee said in Toolbar displaying all buttons:

Path : C:\PortableApps\Notepad++ - corrupted toolbar\notepad++.exe

Right away it would seem that your installed Notepad++ has come from “unofficial” sources, notably PortableApps. Do you agree?

As such the forum members would ALL say, remove that and install from offical sources, namely here .

If once you have completed those steps and still have a problem the members will be happy to help you solve it.

Terry

deleelee · Nov 29, 2021, 2:50 AM

@terry-r said in Toolbar displaying all buttons:

@deleelee said in Toolbar displaying all buttons:

Path : C:\PortableApps\Notepad++ - corrupted toolbar\notepad++.exe

Right away it would seem that your installed Notepad++ has come from “unofficial” sources, notably PortableApps. Do you agree?

Terry

No I wouldn’t agree. The filepath merely says that Npp is located within a folder named PortableApps. It has nothing to do with the PortableApps Platform. I only use the portable version available from the Npp website.

Terry R · Nov 29, 2021, 2:50 AM

@deleelee said in Toolbar displaying all buttons:

I only use the portable version available from the Npp website.

Good as it would impossible to help fix a problem when the program is from an unknown source. The same with the Microsoft store which has Notepad++ available, albeit they do acknowledge it is “unofficial”.

I note you are using 8.1.8, this is now a version with known issues. The link I gave above notes that anyone using versions of 8.1.6 through 8.1.9.1 should update to version 8.1.9.2 since those other versions had a number of regressions and bugs.

Please also note that as you use the “portable” version of Notepad++, the update process is not as easy, especially if you need to keep customisations you have made. If not worried about any customisations then I think the easiest method is just to blow away the current Notepad++ folder and install (unzip) the latest portable version.

Hopefully that will fix your problems.

Terry

deleelee · Dec 2, 2021, 10:43 PM

@terry-r said in Toolbar displaying all buttons:

I note you are using 8.1.8, this is now a version with known issues. The link I gave above notes that anyone using versions of 8.1.6 through 8.1.9.1 should update to version 8.1.9.2 since those other versions had a number of regressions and bugs.

I had a backup so I updated that to the same version 8.1.8 and there is no problem with the toolbar. I personally don’t think it has anything to do with that. All good though, I’ll just make sure I keep making backups of working versions so I don’t get caught out by any potential corruptions.

artie-finkelstein · Dec 3, 2021, 6:22 PM

@deleelee said in Toolbar displaying all buttons:

Plugins : (most listings deleted) _CustomizeToolbar.dll

I’m going to guess that Customize Toolbar “lost” it’s configuration file (your_plugins_path)\Config\CustomizeToolbar.dat and it is no longer suppressing the display of some toolbar icons. The .dat file may need to be recreated if it exists but is corrupted. I suggest using the most recent version of the plugin (5.3) as I’ve found it to be much more stable when changing the active Notepad++ executable within the same installation.