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    HELP!!! Multiple context menu entries

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    • Nandini CDN
      Nandini CD
      last edited by

      Hi everyone,
      I hope you are doing great. I have recently encountered an issue with NP++.

      1. The new version of NP++ now has two context menu entries on my P.C.
        Please help me remove duplicated context menu entries. Attached is a screenshot for reference.
        multiple_context_menu_items.jpg
        Please Help!
      2. Whenever I open NP++, the app reloads from scratch and erases any open session or unsaved file. Like this was the main reason I was using this beautiful app, there is no need to save data; leave it as it is… and it is restored once you open the NP++ again. Now it launches a new page every time I open the app. Please help.

      Thanks and Regards,
      Nandini

      Victorel PetrovichV PeterJonesP 3 Replies Last reply Reply Quote 0
      • Victorel PetrovichV
        Victorel Petrovich @Nandini CD
        last edited by

        @Nandini-CD
        Hey!
        You sound like panicking :)
        https://community.notepad-plus-plus.org/topic/21965/please-read-this-before-posting

        There’s something there about debug info… and probably other things.

        Nandini CDN 1 Reply Last reply Reply Quote 1
        • Victorel PetrovichV
          Victorel Petrovich @Nandini CD
          last edited by

          Aside from that, I’d look at what’s the version and location of Notepad++ when you open files with each of those context entries. Thus, debug info from N++ of each.

          Nandini CDN 1 Reply Last reply Reply Quote 0
          • PeterJonesP
            PeterJones @Nandini CD
            last edited by PeterJones

            @Nandini-CD ,

            See also https://community.notepad-plus-plus.org/topic/24777/windows-11-contextmenu

            addendum: Actually, I’ve thought of a possible easy-to-fix culprit, but I’ll need you to share your Debug Info like @Victorel-Petrovich requested – the Debug Info is in the ? menu in Notepad++. With that information, I’ll be able to frame a suggestion / request for more information without having to make assumptions about your setup.

            1 Reply Last reply Reply Quote 0
            • Nandini CDN
              Nandini CD @Victorel Petrovich
              last edited by

              @Victorel-Petrovich thank you for sharing the link for how to post. here is the debug info. please let me know anything else you require to fix this.

              Notepad++ v8.5 (64-bit)
              Build time : Mar 6 2023 - 02:18:13
              Path : C:\Program Files\Notepad++\notepad++.exe
              Command Line :
              Admin mode : OFF
              Local Conf mode : OFF
              Cloud Config : OFF
              OS Name : Windows 11 Pro (64-bit)
              OS Version : 22H2
              OS Build : 22621.525
              Current ANSI codepage : 1252
              Plugins :
              mimeTools (2.9)
              NppConverter (4.5)
              NppExport (0.4)

              PeterJonesP 1 Reply Last reply Reply Quote 0
              • Nandini CDN
                Nandini CD @Victorel Petrovich
                last edited by

                @Victorel-Petrovich sure, here it is:
                Notepad++ v8.5 (64-bit)
                Build time : Mar 6 2023 - 02:18:13
                Path : C:\Program Files\Notepad++\notepad++.exe
                Command Line :
                Admin mode : OFF
                Local Conf mode : OFF
                Cloud Config : OFF
                OS Name : Windows 11 Pro (64-bit)
                OS Version : 22H2
                OS Build : 22621.525
                Current ANSI codepage : 1252
                Plugins :
                mimeTools (2.9)
                NppConverter (4.5)
                NppExport (0.4)

                Victorel PetrovichV 1 Reply Last reply Reply Quote 1
                • PeterJonesP
                  PeterJones @Nandini CD
                  last edited by PeterJones

                  @Nandini-CD said in HELP!!! Multiple context menu entries:

                  Notepad++ v8.5 (64-bit)

                  There have been 5 6 releases of Notepad++ since that version. The right-click context menu has been improved in the intervening versions, though I’m not sure if it will get rid of your double-entry or not. But until you upgrade to at least v8.5.4 (the most recent version available in ?-menu’s Update Notepad++ action) or v8.5.5 v8.5.6 (which has been announced/released, but hasn’t triggered auto-update yet), we cannot know if your particular problem has already been fixed. (update: critical v8.5.5-bug was fixed in v8.5.6, so changed links to that version; v8.5.5 not recommended)

                  If updating does not fix your problem, please open a cmd.exe window in the c:\program files\notepad++\ directory and run dir /S and paste the results of that command into your reply.

                  Nandini CDN 2 Replies Last reply Reply Quote 2
                  • Victorel PetrovichV
                    Victorel Petrovich @Nandini CD
                    last edited by

                    @Nandini-CD
                    I would first fully Uninstall current N++ , then, as Peter says, install latest version https://notepad-plus-plus.org/downloads/; if no help - his other tip.

                    Nandini CDN 1 Reply Last reply Reply Quote 0
                    • Nandini CDN
                      Nandini CD @PeterJones
                      last edited by

                      @PeterJones ok so what i understood is I have to update to latest version and see how it behaves. else run the cmd command and share the results

                      1 Reply Last reply Reply Quote 0
                      • Nandini CDN
                        Nandini CD @PeterJones
                        last edited by

                        @PeterJones Thank you for sharing this. This fixed both the issues.

                        1 Reply Last reply Reply Quote 1
                        • Nandini CDN
                          Nandini CD @Victorel Petrovich
                          last edited by

                          @Victorel-Petrovich Thank you for sharing this. I uninstalled the current version and downloaded the latest version and This fixed both the issues.

                          1 Reply Last reply Reply Quote 2
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