Settings get deleted every few days



  • Hi - about every 1-2 wks, I reboot Win7, launch NP++, and find that it’s lost all of my settings/config. I’ve had to redo the settings every 1-2 wks for the past ~2-3 yrs. Any help?



  • @Peter-Orrick

    sounds really strange, may I ask you how exactly your setup looks like?
    Can you provide the debug-info? (availbale under ? menu)
    How do you use npp - I mean do you start it - keep running until you reboot win7?

    Cheers
    Claudia



  • thanks for the fast reply, Claudia - np++ only runs when i need it (it does not Close to the Tray if that’s what you’re asking). could it have something to do with running out of hard drive space? or memory/swap/page?

    DEBUG PASTE:
    Notepad++ v7.3.1 (32-bit)
    Build time : Jan 17 2017 - 00:21:10
    Path : C:\Program Files (x86)\Notepad++\notepad++.exe
    Admin mode : ON
    Local Conf mode : OFF
    OS : Windows 7
    Plugins : autosave2.dll combine.dll ComparePlugin.dll NppColumnSort.dll NppTextFX.dll PluginManager.dll mimeTools.dll NppConverter.dll NppExport.dll



  • @Peter-Orrick

    could it have something to do with running out of hard drive space? or memory/swap/page?

    Only if every restart of npp would lead to do a reconfiguration but if it is from time to time …

    Your setup shows that your configuration is saved under the %APPDATA%\notepad++ directory,
    could it be that you use some cleaning tools like CCleaner which removes the notepad++
    directory or its content every X weeks?
    Could you double check the current timestamp of the xml files in the %APPDATA%\notepad++ directory?

    Cheers
    Claudia



  • Claudia - you might be onto something! Ive unchecked the NP++ option in CCleaner per your comment. Re: XML dates - the dates of the 6 files span the past 2 yrs… what is the significance?



  • @Peter-Orrick

    Re: XML dates - the dates of the 6 files span the past 2 yrs… what is the significance?

    Just to see what is going on.
    The npp settings are stored in these xml files.
    Depending on the creation/modification timestamps of the files we could determine
    if there is a general deletion of those files or if specific files are affected only.

    E.g. I would assume that CCLeaner would treat all files the same and delete those after
    some time. Now we should see that the modification timestamp, for the files which get modified,
    and the last accessed timestamp of the other xmls is more or less the same once you started npp and do your reconfiguration.

    In addition it could have been a trigger to remember if you specified some special rules,
    for CCLeaner or any other tool, which might have resulted in this behavior.

    Cheers
    Claudia


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