All configs lost

  • Hello,

    I’m using Npp since years and that’s the first time I fall in that trouble…
    As many time before, I open my “hosts” file (in “C:\Windows\System32\drivers\etc”) and when I want to save it, it ask me to reload Npp in admin mode. I click “restart” and then it close then reopen Npp, as usual, but there… all my configs disapear ! It look like Npp after a fresh install :/.

    Is there a way to get back to my previous config please ? Is it a known bug ? If yes, how to fix it, please ?

  • I had a similar issue once, some time ago.
    For me the problem was, that the “original/first” notepad++ process
    didn’t exit cleanly and another npp process was created.
    Not sure if this is your case as well but as soon as I made sure
    that no other npp process was running,
    a newly create npp process behaved like expected.

  • Hello @Ekopalypse !

    Thanks for your answer.
    Perhaps this is the problem… but did you find any solution to get back your previous settings ? Mine has gone, and it seems that I can’t get them back :’(.

  • For me a new start of npp, after ensuring that no other npp process still runs, fixed it.

    Can you post your debug-info? (available under the last menu item, the ? menu)
    Maybe we can find a way to bring it back.

  • @Ekopalypse sadly nop, a restart let it in the same state :/.

    Here are my debug infos :
    Notepad++ v7.7.1 (64-bit)
    Build time : Jun 16 2019 - 21:24:47
    Path : C:\Program Files\Notepad++\notepad++.exe
    Admin mode : OFF
    Local Conf mode : OFF
    OS : Windows 10 (64-bit)
    Plugins : mimeTools.dll NppConverter.dll NppFTP.dll

  • Local Conf mode : OFF

    give the information, that your configuration data is stored in %APPDATA%\notepad++

    If you press CTRL+R or the windows key and paste this into the field and
    press enter it will open an explorer window pointing to the need directory.

    Can you check if there is a config.xml file and when it got created and modified?

  • @Ekopalypse I have a config.xml in “C:\Users\myUserName\AppData\Roaming\Notepad++” and it was last modified… the last time I have closed Npp (just right now) :’(. So I guess it erase my previous settings…

  • ok - so it looks like we can be sure that this is the right directory.
    Now, depending on your windows setup you might be able to get a previous version of that file by right-clicking on that file an choose
    properties and select tab previous versions.

    If there is nothing, one other possible way to get an older version is to
    use a software like recuva and do a deep search with the full appdata path.

  • @Ekopalypse

    Thanks so much, I’ve restored a previous version (just before the fail), and all seems to be OK right now.
    Thank you so much !

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