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    my .txt is in blank

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    • Yefrith Gil
      Yefrith Gil last edited by

      hi! i need help, first my power off on my pc
      i open again notepad++ and in my .txt say all: “NULL NULL NULL NULL”

      white.png

      now are in white page
      i need help to recover this .txt

      Alan Kilborn donho 2 Replies Last reply Reply Quote 0
      • Alan Kilborn
        Alan Kilborn @Yefrith Gil last edited by

        @yefrith-gil

        Please supply your Debug Info.
        Click on the ? menu here and choose Debug Info...:

        3685a423-d3c2-419b-8dad-40a048eafdba-image.png

        Then in the window that appears, click Copy debug info...:

        74d887a1-486f-4ef0-933e-795bc2382f6b-image.png

        Finally, paste that into a posting here.

        Yefrith Gil 2 Replies Last reply Reply Quote 1
        • Yefrith Gil
          Yefrith Gil @Alan Kilborn last edited by

          @alan-kilborn

          Notepad++ v8.3.3 (64-bit)
          Build time : Mar 13 2022 - 17:20:02
          Path : C:\Program Files\Notepad++\notepad++.exe
          Command Line :
          Admin mode : OFF
          Local Conf mode : OFF
          Cloud Config : OFF
          OS Name : Windows 7 Ultimate (64-bit)
          OS Build : 7601.0
          Current ANSI codepage : 1252
          Plugins : mimeTools.dll NppConverter.dll NppExport.dll

          1 Reply Last reply Reply Quote 0
          • Yefrith Gil
            Yefrith Gil @Alan Kilborn last edited by

            @alan-kilborn for error i press “encoding” i think i press conver to UFF-8 because first says “NULL NULL” In all text

            PeterJones Yefrith Gil 2 Replies Last reply Reply Quote 0
            • PeterJones
              PeterJones @Yefrith Gil last edited by

              @yefrith-gil ,

              Does C:\Program Files\Notepad++\nppLogNulContentCorruptionIssue.xml exist? (It should have been created when you installed v8.3.3, so it should, unless you deleted it.)

              If so, did you get a nppLogNulContentCorruptionIssue.log created in %APPDATA%\Notepad++\ ? (On your machine, that path probably expands to c:\users\_user.name_\AppData\Roaming\Notepad++\nppLogNulContentCorruptionIssue.log)

              If so, please post the contents of that log file here.

              1 Reply Last reply Reply Quote 3
              • Yefrith Gil
                Yefrith Gil @Yefrith Gil last edited by

                @yefrith-gil yes i have “nppLogNulContentCorruptionIssue”

                but no have “nppLogNulContentCorruptionIssue.log”

                PeterJones 1 Reply Last reply Reply Quote 0
                • PeterJones
                  PeterJones @Yefrith Gil last edited by

                  @yefrith-gil ,

                  Hmm. Are you by chance using encryption, like Symmantec Desktop Encryption or similar? If so, this thread may be of interest.

                  Yefrith Gil 1 Reply Last reply Reply Quote 1
                  • Yefrith Gil
                    Yefrith Gil @PeterJones last edited by

                    @peterjones said in my .txt is in blank:

                    Hmm. Are you by chance using encryption, like Symmantec Desktop Encryption or similar? If so, this thread may be of interest.

                    nope

                    PeterJones 1 Reply Last reply Reply Quote 0
                    • Referenced by  PeterJones PeterJones 
                    • PeterJones
                      PeterJones @Yefrith Gil last edited by PeterJones

                      @yefrith-gil ,

                      Thanks for the info. I have pinged the Developer, @donho, in the v8.3.3 announcement and issues discussion so that he’ll know that there has been a NUL issue that wasn’t caught by the logfile that he instituted.

                      1 Reply Last reply Reply Quote 1
                      • Referenced by  PeterJones PeterJones 
                      • Referenced by  donho donho 
                      • Referenced by  donho donho 
                      • donho
                        donho @Yefrith Gil last edited by

                        @yefrith-gil said in my .txt is in blank:

                        hi! i need help, first my power off on my pc
                        i open again notepad++ and in my .txt say all: “NULL NULL NULL NULL”

                        Could you describe how was your PC power-off ?

                        1 Reply Last reply Reply Quote 2
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