my .txt is in blank

Yefrith Gil

hi! i need help, first my power off on my pc
i open again notepad++ and in my .txt say all: “NULL NULL NULL NULL”

now are in white page
i need help to recover this .txt

Alan Kilborn

@yefrith-gil

Please supply your Debug Info.
Click on the ? menu here and choose Debug Info...:

Then in the window that appears, click Copy debug info...:

Finally, paste that into a posting here.

Yefrith Gil

@alan-kilborn

Notepad++ v8.3.3 (64-bit)
Build time : Mar 13 2022 - 17:20:02
Path : C:\Program Files\Notepad++\notepad++.exe
Command Line :
Admin mode : OFF
Local Conf mode : OFF
Cloud Config : OFF
OS Name : Windows 7 Ultimate (64-bit)
OS Build : 7601.0
Current ANSI codepage : 1252
Plugins : mimeTools.dll NppConverter.dll NppExport.dll

Yefrith Gil

@alan-kilborn for error i press “encoding” i think i press conver to UFF-8 because first says “NULL NULL” In all text

PeterJones

@yefrith-gil ,

Does C:\Program Files\Notepad++\nppLogNulContentCorruptionIssue.xml exist? (It should have been created when you installed v8.3.3, so it should, unless you deleted it.)

If so, did you get a nppLogNulContentCorruptionIssue.log created in %APPDATA%\Notepad++\ ? (On your machine, that path probably expands to c:\users\_user.name_\AppData\Roaming\Notepad++\nppLogNulContentCorruptionIssue.log)

If so, please post the contents of that log file here.

Yefrith Gil

@yefrith-gil yes i have “nppLogNulContentCorruptionIssue”

but no have “nppLogNulContentCorruptionIssue.log”

PeterJones

@yefrith-gil ,

Hmm. Are you by chance using encryption, like Symmantec Desktop Encryption or similar? If so, this thread may be of interest.

Yefrith Gil

@peterjones said in my .txt is in blank:

Hmm. Are you by chance using encryption, like Symmantec Desktop Encryption or similar? If so, this thread may be of interest.

nope

PeterJones

@yefrith-gil ,

Thanks for the info. I have pinged the Developer, @donho, in the v8.3.3 announcement and issues discussion so that he’ll know that there has been a NUL issue that wasn’t caught by the logfile that he instituted.

donho

@yefrith-gil said in my .txt is in blank:

hi! i need help, first my power off on my pc
i open again notepad++ and in my .txt say all: “NULL NULL NULL NULL”

Could you describe how was your PC power-off ?