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    How do you access the offline help?

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    • CityguyUSAC
      CityguyUSA
      last edited by

      How do you access the offline help from within the app? There’s a special selection for accessing the online help but I see nothing for the offline file or nothing I would recognize.

      Thanks

      PeterJonesP 1 Reply Last reply Reply Quote 2
      • PeterJonesP
        PeterJones @CityguyUSA
        last edited by

        @CityguyUSA ,

        The app does not come bundled with help files, and thus has no interface for accessing them.

        If you want an offline copy, you can download the bundle from the npp-user-manual.org site

        mkupperM CityguyUSAC 2 Replies Last reply Reply Quote 2
        • mkupperM
          mkupper @PeterJones
          last edited by mkupper

          @PeterJones The SSL certificate for https://npp-user-manual.org/ expired on May 7, 2023. Is this something only @donho would deal with?

          PeterJonesP 1 Reply Last reply Reply Quote 0
          • PeterJonesP
            PeterJones @mkupper
            last edited by

            @mkupper ,

            I pinged Don here, and he has “accepted” the issue, so he’s hopefully working on it.

            mkupperM 1 Reply Last reply Reply Quote 1
            • mkupperM
              mkupper @PeterJones
              last edited by

              Thank you @PeterJones. It looks like we got a temporary reprieve. The web server has a new certificate that’s good until 16 Jul 2023 13:22:22 GMT.

              PeterJonesP 1 Reply Last reply Reply Quote 0
              • PeterJonesP
                PeterJones @mkupper
                last edited by

                @mkupper said in How do you access the offline help?:

                we got a temporary reprieve

                Most of the free https certificates are on a 3month cycle; usually, the hosting provider has things set up to auto-renew, but apparently this one didn’t.

                Oh, I just did a couple refreshes of the user-manual site – on one load, it used the good-until-July certificate, and on the other, it used the expired-May-7 certificate. That tells me that the manual’s host has multiple machines responding to the same URL (loadbalancing), but that there’s a different certificate on each machine.

                So it’s luck-of-the-draw whether you get the expired certificate or the still-valid certificate.

                PeterJonesP 1 Reply Last reply Reply Quote 3
                • PeterJonesP
                  PeterJones @PeterJones
                  last edited by

                  All,

                  It appears that the server is reliably giving a valid certificate again.

                  1 Reply Last reply Reply Quote 2
                  • CityguyUSAC
                    CityguyUSA @PeterJones
                    last edited by

                    @PeterJones That’s dumb. How much effort does that involve? It’s a link.

                    Alan KilbornA 1 Reply Last reply Reply Quote 0
                    • Alan KilbornA
                      Alan Kilborn @CityguyUSA
                      last edited by

                      @CityguyUSA said in How do you access the offline help?:

                      That’s dumb. How much effort does that involve? It’s a link.

                      WHAT’S dumb?

                      If you don’t know what you’re talking about, perhaps best not to talk.

                      1 Reply Last reply Reply Quote 2
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