Website bug - verification emails not sent for github login
When I used my github login credentials, the Notepad-plus-plus community site let me log in, and claimed (twice) to have sent a verification email to me. But the verification emails never showed up.
So I logged out, and then logged in with my g+ credentials, and a verification email was sent to me immediately. It went to my gmail spam folder, but it worked.
So, my suggestions are:
#1: Fix the github login email verification system.
#2: Warn users that the confirmation email is likely to go to their spam folder, so they should look for it there.
P.S. - The email subject was, “Welcome to Community.” It didn’t mention Notepad++ anywhere. So…
Suggestion #3: Change the email subject line to, “Welcome to Notepad++ Community,” or at least mention Notepad++ somewhere in the email.
cmeriaux last edited by
I have had the same issue. It took me a long time to fix. I change the github email with my gmail address. Then I received the confirmation mail in SPAM. I had to declare as not spam so that gmail processed the url decoding of verification url. Then it works.
That’s interesting. My github email address is my gmail address, the same address as my G+ credentials. Yet when I used my github credentials the verification emails never arrived.