@PeterJones said:
You also mentioned “uninstalling the plugins and reinstalling them” – that sounds like you have both plugins installed at the same time. I highly doubt that it’s a good idea to have both Compare and ComparePlus installed on the same instance.
Sorry, I only have Compare Plus installed now - so I tried uninstalling and re-installing it to see if it was fixed. Both are not installed.
As far as I can tell, neither Compare nor ComparePlus has a “cancel” action. They have a “Clear Active Compare” action. Are you saying that you hit that “Clear Active Compare” button while it’s still working on making the comparison, to stop it in the middle? Or do you just mean that you are clearing the comparison once it’s done?
I am hitting this cancel button to stop it in the middle of working;
[image: 1786224004669-97162e74-5601-4918-b18e-1dfa20830fa5-image.jpeg]
But with normal usage (telling it to compare, looking at the results, clearing the active compare), I have never gotten to the point that the plugin just hangs indefinitely. If you have a pair of files (with no private information) that you can get to cause the hang reliably, and can explain, in detail, the procedure that you use to cause the freeze, then I would recommend that you create an issue at the plugin’s GitHub repo so that you can let @pnedev know about the problem.
I will do this - although I suspect it will not reproduce since these same files worked at first for me too.
Thank you…
