@Andre-Viol ,
@xomx linked to the official issue months ago. We in the Forum can do nothing to get bugs fixed – we can help users through the process of proving it’s a bug, and can sometimes find workarounds. But in the end, the official issues pages, like the one linked above, are where the official debugging occurs. If you want to remind the developers to continue working on the problem, there is the appropriate place.
In the discussion in that issue report, you will find links to debug versions, and requests for logs from that debug version. If it hasn’t been fixed yet, then you need to follow the instructions in that discussion, and post the results in that discussion, and hopefully @xomx will be able to take the information you provide there and help incorporate it into a fix.
Discussion Locked
This issue can only be fixed if people who have this problem participate in the official issue report at https://github.com/notepad-plus-plus/notepad-plus-plus/issues/11556 . Posting in this Forum discussion thread will not propagate the information to all the right individuals. Any further discussion on this problem needs to occur in the official issue. As a result, this discussion is being locked, to encourage you to use the issue tracker to discuss the known issue.